Owner of this location was rude, yelled at me, refused to release my keys for over an hour even after speaking to U-Haul support 3 separate times on my phone. Had me and the U-Haul CS agent check all the lock boxes that he had moved inside behind the counter and emptied. Once we located the keys in the return drop box outside he still gave me grief before opening it up AND it was infested with bull ants. Then once this was resolved and I finally got my keys and had to alter my reservation, he immediately did the same thing to the woman behind me who was trying to pick up her rental truck.
Rachel G
Customer Reviews for On the Go Food And Fuel
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Make sure keys are with the vehicle so it can be used
William M