Customer Reviews for Orders Road Sunoco
(U-Haul Neighborhood Dealer)

2,000 reviews

4387 Orders Rd   Grove City, OH 43123

(614) 875-1439

Location Hours

  • Mon-Fri: 7:30 am - 10 pm
  • Sat-Sun: 8 am - 10 pm

Services at this Location:

Contact Us

(614) 875-1439

4387 Orders Rd
Grove City, OH 43123

Services at this Location:

Location Hours

  • Mon-Fri: 7:30 am - 10 pm
  • Sat-Sun: 8 am - 10 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Bubba, is the best! Have been to him at least 5 times now for rental.

TRAVIS C. 
Rating:
5.0

Customer did not leave a comment.

JeffREY T. 
Rating:
5.0

Nafez he is in grove city Location He is a nice guy and a professional

Moayad H. 
Rating:
5.0

Have rented here before. They are amazing! Great service. Trucks always have a full tank of gas! Would always recommend!!

TELANA V. 
Rating:
5.0

Jallaq nafez was wonderful and had amazing customer service and was extremely helpful!! Wonderful location!

Jonathan V. 
Rating:
5.0

Everything was awesome Nate's was so helpful and kind would recommend everyone here

Krista A. 
Rating:
5.0

Amazing experience. Great service and great location!

Brandon A. 
Rating:
3.0

When I picked up the trailer the lights on the trailer did not work. Had to move to a second trailer and that worked. OK. Not sure how the first trailer can be used if the lights do not work.

Thomas P. 
Rating:
3.0

Customer did not leave a comment.

karen S. 
Rating:
5.0

Easy and efficient. Very nice customer service

Anthony B. 
Rating:
5.0

Nafez is amazing! We have used this location twice this month and will never go anywhere else!

Ashleigh L. 
Rating:
4.0

Customer did not leave a comment.

cherlyn B. 
Rating:
5.0

Customer did not leave a comment.

Zachary W. 
Rating:
5.0

Customer did not leave a comment.

MARY P. 
Rating:
5.0

Nafez Jallaq was great. Service was impeccable!!

Charlie K. 
Rating:
5.0

Great rental experience! Nafez is great to work with and will definitely rent from him next time!

Joshua S. 
Rating:
3.0

It was conveniently located, and staff was very friendly. They checked the hookup of toe dolly but did not assist in the hookuo.

Gregory T. 
Rating:
5.0

Very nice gentlemen Nafez Jallaq

Diane H. 
Rating:
5.0

Mr. Nafez he is great guys and friendly Grove city location

Moayad H. 
Rating:
5.0

Customer did not leave a comment.

John L. 
Rating:
5.0

Customer did not leave a comment.

Mark S. 
Rating:
5.0

Customer did not leave a comment.

Steve D. 
Rating:
5.0

Best Uhaul spot in town! Excellent customer service, always go above and beyond to help.

Lyndsey L. 
Rating:
5.0

Go see Mr. Nafez because he's the best!

Lyndsey L. 
Rating:
5.0

Customer did not leave a comment.

joseph L. 
Rating:
5.0

Nafes He was nice man and he was a wonderful and remarkable person at his job When we want to rent a vehicle the next time, we'll definitely get back to it

Moayad H. 
Rating:
5.0

Nafez is the best U-Haul in the whole area that is the first time I came and took back from him he is the best anyone need U-Haul Rashed coming to Adas Rd., Sunoco he is the best for the U-Haul and for everything thank you thank you to you and Nafez thank you

Moayad H. 
Rating:
5.0

Excellent service from this location

Shane C. 
Rating:
5.0

Customer did not leave a comment.

Cynthia C. 
Rating:
5.0

Nafez was great! Great service

Joseph R. 
Rating:
5.0

Customer did not leave a comment.

Ira S. 
Rating:
5.0

The bank of the van was dirty with sand and small rocks.

Daryn L. 
Rating:
5.0

Customer did not leave a comment.

Linik J. 
Rating:
5.0

Customer did not leave a comment.

Margaret P. 
Rating:
5.0

Cannot describe how wonderful of an experience Mr. Navez provided for me at this location. By far one of the most friedliest and caring individuals I've come across in the customer service industry. My move was an absolute headache and Navez helped ease that by providing excellent customer service. I would recommend anyone to this location and I guarantee that you will not be disapponted. Thank you again. -Brandon

Brandon K. 
Rating:
5.0

The staff is always so friendly & provides excellent customer service. I go here every time I need U-haul assistance.

Christi S. 
Rating:
5.0

Mr. Nafez is always so friendly and super helpful. I rent trucks pretty regularly and this is my go-to Uhaul spot. I will always recommend them to others.

Lyndsey L. 
Rating:
5.0

Mr. Nafez was excellent. I would highly recommend him to anyone!

JEFF K. 
Rating:
5.0

Mr. Nafez was cautious and very helpful. He made it a great experience. I would recommend this location to anyone .

david S. 
Rating:
5.0

Customer did not leave a comment.

Noah S. 
Rating:
5.0

Customer did not leave a comment.

Samantha M. 
Rating:
3.0

Customer did not leave a comment.

MARY B. 
Rating:
2.0

The U-Haul smelled liked old cigarettes, everything was dirty and there were even old bones from what looked like fried chicken on the floor.

Matthew N. 
Rating:
5.0

Nafez runs a great service I would recommend to anyone with U-Haul needs.

Harley W. 
Rating:
4.0

Customer did not leave a comment.

Daniel C. 
Rating:
5.0

Buddha is the best

Rita H. 
Rating:
5.0

Very friendly and efficient owner at this location. Will recommend him to others and will use him again when we need to hire a truck.

Andrew B. 
Rating:
4.0

Customer did not leave a comment.

Ryan H. 
Rating:
5.0

Always reliable.. Ask for Nafez

LESLIE M. 
Rating:
5.0

Customer did not leave a comment.

Hilde W. 
Rating:
5.0

They always have what I need and are so friendly and helpful!

Lyndsey L. 
Rating:
5.0

I rent trucks regularly and this is my favorite location. The customer service is unmatched! Always an excellent experience.

Lyndsey L. 
Rating:
5.0

Customer did not leave a comment.

Nia F. 
Rating:
5.0

I have always had good service here from Bubba when reserving a U-Haul truck.

Michael P. 
Rating:
5.0

Nafez is the man, he helped me get the exact truck I needed.

Robert S. 
Rating:
4.0

Customer did not leave a comment.

david N. 
Rating:
5.0

Nafez was a great help and super friendly! Definitely recommend!

LESLIE M. 
Rating:
5.0

Customer did not leave a comment.

Crystal O. 
Rating:
5.0

Bubba who runs this location was great!

ZachARY W. 
Rating:
4.0

Customer did not leave a comment.

Timothy B. 
Rating:
5.0

Customer did not leave a comment.

Hayes H. 
Rating:
5.0

Very friendly and very helpful.

Michael L. 
Rating:
5.0

Customer did not leave a comment.

PATRICIA J. 
Rating:
5.0

Nafez

NEVA C. 
Rating:
4.0

Thank you

RANDAL G. 
Rating:
5.0

Easy, efficient and friendly !

CHRISTOPHER V. 
Rating:
5.0

Customer did not leave a comment.

LUCY G. 
Rating:
5.0

Customer did not leave a comment.

HALIMA A. 
Rating:
5.0

Customer did not leave a comment.

NICOLE F. 
Rating:
5.0

Great customer service, nothing to complain about. The guy did the rent for us is very nice and take care of us. I will always get truck from that location for now on. Very smooth and fast process

SAMER A. 
Rating:
1.0

Gas tank was not full. Someone left personal belongings in passenger area. No dolly. Bumpiest ride I've ever had. Needs tires.

MICHELLE R. 
Rating:
5.0

Nothing! Great customer service. No surprises. Easy in easy out. Have used this location before and always good.

GARY D. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN V. 
Rating:
5.0

Excellent customer service!

Laurence W. 
Rating:
5.0

Excellent customer service, always an easy, smooth transaction at this location!

Lyndsey L. 
Rating:
5.0

N/A

Timothy S. 
Rating:
5.0

Customer did not leave a comment.

CHRISTINA S. 
Rating:
5.0

great customer service

GARY S. 
Rating:
5.0

Customer did not leave a comment.

Mark C. 
Rating:
5.0

There is an overwhelming odor of cigarette smoke when you walk into the store which triggered my asthma reflex, but I was able to overcome it. Beyond that, it was a FANTASTIC experience. The gentleman was very kind, gracious and giving (especially for the holidays). Great personality and great service! Thank you!

Misty C. 
Rating:
5.0

Sam at the Sunoco Station was incredibly helpful to me from before I arrived. He made it possible for me to pick up the truck mid-day instead of evening for starters. He also helped so much, adding mileage and extra time since I was able to come in early and a little out of the way of the original reservation. It was an awesome experience! If I hadn't moved 1,000 miles away, I'd gladly visit Sam's Sunoco station again! :) Further, my truck was in excellent condition and drove great throughout my trip.

MELISSA C. 
Rating:
5.0

Customer did not leave a comment.

JEHAD M. 
Rating:
5.0

excellent place to rent trucks.

RICHARD S. 
Rating:
5.0

Great experience. Quick transaction picking up and returning.

SANDRA G. 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE D. 
Rating:
3.0

When we picked up the truck it smelled very bad and was very dirty, we asked for another truck which they provided but when we went to open the back door it was locked technician had t come out and cut the lock off. We also rented a tow car trailer the running lightings didn't work and they sent out a technician to replace a fuse. They fixed the problems but the point is that we were moving and under a time crunch and these problems took away from that time.

RICHARD H. 
Rating:
5.0

Customer did not leave a comment.

DAVID F. 
Rating:
5.0

Customer did not leave a comment.

KATHLEEN S. 
Rating:
5.0

Customer did not leave a comment.

CORRY S. 
Rating:
5.0

I rent trucks for my business and this is my go-to location. Always great customer service.

LYNDSEY L. 
Rating:
3.0

The pick up was very confusing. Also I would never use the movers again They wasted my time and money

STEVEN R. 
Rating:
5.0

Customer did not leave a comment.

SEAN S. 
Rating:
3.0

Truck had cigarette butt and ashes in the console, there were 2 dirty comforters and a blanket in the cargo area. When I returned the van the agent didn't check me out in computer, he scribbled info on back of receipt while talking on phone entire time, I had to ask three times about receipt. I have rented from u haul many times and never had such poor customer service

CATHY W. 
Rating:
5.0

Love Bubba!

Tamara B. 
Rating:
5.0

Great service. Great experience.

ROBERT F. 
Rating:
5.0

Always great!

MELISSA P. 
Rating:
5.0

Customer did not leave a comment.

Jeremy F. 
Rating:
5.0

Customer did not leave a comment.

Parks D. 
Rating:
5.0

Customer did not leave a comment.

Anson S. 
Rating:
5.0

Customer did not leave a comment.

Belinda H. 
No reviews have been submitted for this location.

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