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Debra Mitchell
Customer Reviews for Other Peoples Treasures Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I never was refunded my $100.00 deposit plus I wasn’t refunded the $15.00 for the appliance Dolley that I never received so I should be refunded $115.00 so refund me please thankyou
donald WalkerI showed up at 5 minutes 5:00 (closing time) and she was very accommodating,,got the equipment and she was very nice, helpful and even put a smile on my face after the bad day I'd already been having.
Dallas Scottsome customers may require assistance picking the trailer tongue up for attaching to the vehicle.... maybe leave the tongue on blocks or install jacks on the trailer
Michael CoszalterEveryone was helpful and very kind. They made the process so easy.
Timothy CallahanEasy to use and close to me.
Paul HirlemanThe manager here is very helpful and attentive
Steven MayersI will be using them again! Great price, perfect location.
Kim PritchettVery interesting drop off point. The extent of interaction with personal was via text. It worked and I got the trailer dropped off.
David MacyAgain, the person I dealt with was through text. Office not occupied. This just isn’t acceptable. I’m shocked that businesses don’t have an actual human in the office. It’s a sorry excuse for a business model. I don’t care how advanced technology is. You can NEVER replace the human element. Ever!
Deanna McAdory-CavinI have done business with this location on storage rentals Uhaul rentals and returns for almost 2 Decades. Misses Cossey is wonderful and truly understands customer service, something that’s hard to find these days with many companies. If you are ever in need of storage or Uhaul services in the Cabot, Ar. 72023 Area don’t hesitate to Call her, she will treat you better than just another customer but like Family. Sincerely The Bears
jesse bearThe representative was friendly and empathetic with the issues I ran into with the movers I tried to engage. She was very clear with return instructions, and the process went smoothly.
Gerri SheltonWe did experience some confusion at pickup with the process. However, I feel part of the problem is that we rented late in the day. Despite some confusion, the lady who helped us was calm and professional. She even went out of her way at dropoff to make our dropoff easier. Thank you.
Sonya EtchemendyExcellent and respectful. Took time explain the process and even asked how my trip had been. Way better than the location in Minot ND.
Juan MarquezShe is wonderful, and it was an absolute blessing to have her to work with me. I would rent and recommend this location to anyone and everyone!!
Bradley TarvinIn all our 40+ years of renting, we truly have never had the outstanding customer service and experience. We were talking yesterday that we can never, ever remember not having some type of problem with the rental. We are a retired military couple. Thank you for the amazing U-haul in Cabot, AR
Carla CarltonThey make you text them and wait for them to come let you in (I had about 10-20 minute wait). I also had to disconnect the trailer myself which I did not have to do with my other 3 rentals. Had I known this before I would not have selected this location as it made me late for work.
Kimberly GainesLove this U-Haul location. Always get great service.
Tamra DavisNeed to get a office building for the lady that's running the Uhaul in Cabot, Arkansas. She deserves one, kind of hard to run a business out of your car.
Russell ColtonVery pleasant and patient ! Hope they get the new office figured out soon :)
Emelia PoolDropped off truck and trailer when closed but very convenient!
DEREK WHITETruck had bad exhaust leak or catalytic converter was cut off. Truck needs repairs.
Justin EubanksThere’s no office on the premises, and no assistance provided. I did the very best I could with dropping off the trailer.
Jonathan PearsonEverything was wonderful!
Ariel WalkerLori is great to work with. We Always use her.
dianna clevenger5 star customer service
Jeff BellThe settings instructions caused my iPhone to malfunction. I could not take pictures, and I could not use the app after following the instructions. When I went back and removed the settings and restored them, the application worked again. It was very frustrating. But my nephew was with me and had an iOS phone that worked.
Andrea McFallThe lady who runs the location in Cabot, AR is a peach. This is my 2bd time renting from her abd she is always professional and sweet.
melissa quinteroThere is no office. You have to do everything yourself. So if you aren't strong or know how to hookup a trailer go somewhere else.
Deborah LeBelI wished I knew about this location sooner I will he recommending this location from now on.
Brandon HutchisonVery happy with the services I received. I recommend using this location for your moving needs.
thomas sickingThe truck wasn’t cleaned at all!
Gary Reinert SrDid not have to enter office, but exterior grounds was orderly.
Patrick EllisonGreat and fast
Randall RainboltOPT has always been the nicest and easiest to deal with U-Haul dealer I’ve ever used. They make the whole transaction simple and super efficient! Would highly recommend using them if you have a need!!
Vicki DedmanExceptional customer service by the owner operator. She went out of her way to help meet our needs. I highly recommend renting from the business here at " Other People's Treasures Storage" at 215 N 10th Street, Cabot, Arkansas
Walt LathamGreat service , She’s a real Worker!
dan murphyI prefer face to face. I made zero contact with the renter. The office was closed and it says to contact them through this number of closed. Did that. The response I recieved was send me a picture of your driver's license and a picture of the trailer set up and I'll fill out the contract. The messages were delayed and I feel had I had a question it wouldn't have been responded to in a timely manner. It just seemed very unprofessional for me. For someone else, it may be fine. Just not my cup of tea.
Kaci SmithsonThe location is confusing and unclear. There is no drop box for the keys. There is also no directions as to where to leave the keys. Once I finally found the place. It is behind a locked gate, I had to get in by waiting for someone to come out. I texted, as per the directions on the gate, and no one replied back to help me. This is a horrible place to return!! I still have the key and I have to come back tomorrow! I am very unhappy!
Cheryl YoungVery easy to get and return of truck
Parnell MonsrudLori was awesome. My only place to get a uhaul!
Danny WestmorelandFound out the evening before the equipment wasn’t available, also had drive an extra 60 miles out of the way due to the truck pick up site. Had issues picking the truck up once we got there. Terrible experience and would like credit.
Scott WoodallEven gave me a call back which was unexpected
mark enloeWe had appliance dolly rented and we never got it and she was supposed to refund us and did not do so
Billy RogersSomeone should be on site
AURORA NAJERANothing. Everything went so well. Lady was very courteous and helpful. Would definitely recommend and use again if needed.
John MaciasI've been using this location for years. They are very down to earth individuals. I love working with them on my moving or hauling needs. They make it easy.
Destiny Zuber | ReservationStaff kept me updated when any issue had come up and kept the area mown and clean.
BOB SWIFT | Overall ExperienceExcellent place!
Doris McClellan | Overall ExperienceOpt Storage is the place everyone needs to keep their belongings, because its safe and clean. I and other family members have used their facilities several times.
keith field | Overall ExperienceThey went out of their way to make sure our appointment would happen and that we were taken care of!
Jonathan HILL | ReservationLori showed great patience and fairness, more than fairness. Very pleasant to talk to.
JR ARROYO | Overall ExperienceThanks
STACY GUTHRO | Overall ExperienceReally nice people. We rented online then went and talked to them in person. Our storage unit was nice and clean when we moved our stuff in. I would recommend this place to anyone.
Kim Eustice | ReservationI was very happy with this place and would recommend it to anyone
julie boots | Overall Experienceoil on floor of unit needs to be cleane up!!!
Bill Hyatt | Overall ExperienceI liked the security of the storage. Well lit and fenced.
KRISTEN WILSON | Overall ExperienceSecure area and located in a very convenient place in Cabot.
BETTY HOTARY | Overall ExperienceGreat facility!
JAMIE LOWMAN | Overall ExperienceCheck in was easy and friendly,
Privacy Request | First ImpressionsWe chose a different storage facility closer to home. Thank you for the offer.
Privacy Request | First ImpressionsService was excellent!
Privacy Request | First ImpressionsThe lady that works there is great about calling back and answering questions.This website has the wrong address.The facility is located at 918 West Main Street in Cabot AR NOT 215 N 10th Street.
Privacy Request | First ImpressionsClean, friendly and secure
Privacy Request | First ImpressionsOwner was very nice and helpful.
Privacy Request | First ImpressionsI did not need storage. Found housing first day in town. Called Other Peoples Treasures to cancel and lady was very helpful and nice
Privacy Request | First ImpressionsIt was nearly impossible to find a person in the office, but they were very friendly when I did get them.
Privacy Request | First ImpressionsThe storage manager in office a couple of hours per day. Storage units were fine after I changed from initial unit I was assigned...it had leftover clothes etc. in it.
Privacy Request | First ImpressionsMove in was very smooth. The facility is very clean.
Privacy Request | First ImpressionsThe facility was very accessable and easy to get to. We were able to unload the u-haul with no problems. I like that it is available 24 hours a day and is eletronically controlled.
Privacy Request | First ImpressionsVery good to work with!
Privacy Request | First ImpressionsVERY CLEAN,NEW UNIT,VERY NICE AND PROFESIONAL HELP
Privacy Request | First Impressions