Customer Reviews for Out Ah the Box

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Out Ah the Box

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mitch B.
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Customer did not leave a comment.

JACK K.
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I filled the unit up with gas after use to the amount that I started with. I was shocked to see the final invoice charged me for just over 2 gallons. I feel your method of calculating fuel is flawed. The gauge is not accurate enough to determine a 2 gallon plus or minus start and finish. I replenished the fuel based on 5 miles per gallon.

david C.
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Have the courage to charge what you feel you must. Advertising one price then adding a non declinable environmental fee is misleading and makes me not want to use u-haul again

brian F.
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Customer did not leave a comment.

Vicki L.
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Customer did not leave a comment.

Richard L.
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Very friendly and helpful

Jeffrey W.
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We did not understand that "is the trunk clean" means pristine. This was complicated by the fact that the truck was not cleaned prior to pick-up. U-haul is very quick to charge a $25 cleaning fee. Ultimately the team in Maine was very helpful.

Cheryl F.
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Customer did not leave a comment.

LINDA C.
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Even though I was charged for 2 extra days because they were closed for the holiday they were helpful and gave me a number to call. When I called the number the person on the other line was not friendly or helpful

Langis A.
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Customer did not leave a comment.

Lawrence G.
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rental was perfect

JACQUE A.
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Nothing. The woman at the rental place was great

Ethan D.
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Customer did not leave a comment.

Neill P.
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Nothing comes to mind.

Tevlin S.
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Great people in Belfast, and both Uhaul locations worked together to iron out an issue with scheduling so that a cargo van was available to us. Fantastic!

Robert C.
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Customer did not leave a comment.

Shawn M.
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It was odd to see a marden's inside but there's nothing wrong with marden's lol

BRENDALYN W.
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Customer did not leave a comment.

MARTIE LOUISE S.
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Customer did not leave a comment.

DANIEL R.
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The place was not inviting. It is crowded with candy and food for sale at a discount. What does that have to do with U Haul? At least the lot is spacious.

KENNETH S.
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Troy and Sherry went out of their way for us . The are are awesome!! Out ah the box rocks....

charles D.
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Customer did not leave a comment.

Glendon Y.
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Customer did not leave a comment.

NEAL M.
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tell me why brandon to belfast is 165.00 and belfast to brandon is 375.00

Susan W.
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Customer did not leave a comment.

Caterina S.
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Have more variety of boxes to buy.

patrick K.
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Customer did not leave a comment.

Daniel R.
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Customer did not leave a comment.

Samuel C.
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Just keep working on the kinks in the UHaul app. No complaints about the third party management, they were great.

Steven H.
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Customer did not leave a comment.

Melissa B.
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Customer did not leave a comment.

Stephen E.
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Customer did not leave a comment.

CATERINA S.
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Customer did not leave a comment.

CHRISTOPHER P.
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Customer did not leave a comment.

ROBERT P.
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Customer did not leave a comment.

LAURIEELLIS A.
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Wonderful facility! Loved the discount store at this location @

Michelle M.
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So helpful and kind

ELIZABETH E.
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This place is wonderful! The grounds and buildings are clean and well maintained and the trucks all washed and spiffy inside and out. The one I rented was spotless and pleasure to drive. Thank you!

Kenneth B.
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Wicked good!

DEBORA G.
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Love this place!

Peter G.
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Customer did not leave a comment.

Ronald N.
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Nice people

Barry W.
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Good service.

Brandi C.
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Customer did not leave a comment.

Gary N.
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The drop-off was less than reassuring as there was only one person available and they did not check the truck. She was very nice but said she couldn't print a receipt and would email us our receipt but we didn't get it until the next day.

Cindy L.
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The staff was very friendly!

Margaret K.
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Customer did not leave a comment.

Robert K.
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Customer did not leave a comment.

Scott T.
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Customer did not leave a comment.

Tambara A.
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Customer did not leave a comment.

Rodney M.
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Friendly, competent and efficient. I would recommend to a friend.

Christopher M.
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Customer did not leave a comment.

alfred S.
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Customer did not leave a comment.

Delbert H.
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Customer did not leave a comment.

Jenny Y.
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The drop-off location was closed when I arrived.

Russell R.
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I am a totally satisfied customer. Very convenient having this place around Belfast as well

Larry T.
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The personnel at this site do an excellent job and we have greatly appreciated the good service and convenient location.

Robert K.
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Customer did not leave a comment.

Joseph S.
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Thank you very much

Karen H.
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Customer did not leave a comment.

Brent A.
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They did a great job as in the past. Problem with first trailer and they swapped me to a second one that lights worked on. Glad they had extras to get it done.

Eric A.
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the utility trailer was full of snow and ice. When I arrived their computers were acting up and I was there for almost an hour waiting on slow computer funtions. The people were very nice and polite

Robert K.
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Extremely efficient

Barry B.
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Excellent all the way around. Friendly helpful folks, I hope to do more business with them soon!

Kathleen H.
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Clean snow off top off top ,almost caused an accident behind me

Ethan D.
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Customer did not leave a comment.

Robert S.
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Great service with a smile! Good command of the U-haul charges and fees. Good communication. Very convenient location - great folks to work with. Happy camper! Thanks.

Margaret L R.
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Customer did not leave a comment.

Diane P.
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Are it easier for shower people to get in truck.But everything else was fine ,Or easier for handicap drivers. Thank you The Staff are always friendly and helpful.

Brent A.
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Customer did not leave a comment.

Jeffrey G.
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Agents were extremely helpful!

Daniel W.
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Sherry was great helping to figure out the mismatch in the number of pads returned versus (allegedly) rented.

Joe C.
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Their rental day is only eight hours. Who does this. It even says on the trucks that you rent them for 29.99 for 24 hours, not eight hours. I will never go back there and I've told all my friends to never go there. Screwing people hard, but not me ever again.

Jeremy B.
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Customer did not leave a comment.

ROBIN C.
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Helpful and friendly staff ??

James S.
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Friendly and professional. Was in and out in a matter of minutes.

Patricia D.
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I cannot think of anything that needs improving at this location

ROBIN C.
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Friendly staff and all my paperwork was sent to my phone and email. So much more convenient, especially when you are moving.

Wendy R.
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Customer did not leave a comment.

Debra L.
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Customer did not leave a comment.

Diane P.
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I'm average height maybe a little shorter it would be nice to have a step stool or something I had hard time getting in and out of the truck.But it was very clean I lost my keys And charger could someone please call me and let me know if they find it.should be in front seat area.

Raymelle M.
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The staff was incredibly helpful and kind. Everything went very smoothly. I checked in online and it was swift picking up. They assisted with attaching and detaching the trailer. I am so grateful to have this location open in my area.

Mark W.
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Customer did not leave a comment.

KATENIA K.
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Customer did not leave a comment.

dylan P.
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Familiarize yourself with the iPad system. Check in took too long. People getting a uhaul are in a hurry. The people here are very nice. Good location.

No reviews have been submitted for this location.

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