Customer Reviews for Outback Climate Controlled Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Outback Climate Controlled Self Storage

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Richard B. on

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Customer did not leave a comment.

Lola B. on

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The staff was very professional and friendly. It was a quick experience with almost no waiting time.

VERIONICA Y. on

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Nothing! Great customer service!

Charlie M. on

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I had a very good experience at this location. Friendly staff.

Gary M. on

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Easy in and out. Quick to get everything hooked up and back on the road.

TIM B. on

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Bennett W. on

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Good experience on this end

robert M. on

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myung L. on

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Andrew R. on

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Easy pickup. Highly recommend

John B. on

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Perfect pick up in every way, customer satisfaction was clearly the objective.

Howard P. on

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Maybe a little air freshener in the cab. It Smelled a bit funky.

John C. on

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Where do I start, I used the mobile pick up. It kept asking me to take a picture. When I tried live chat it took close to 10 min to get someone to respond. I set the rental the day before and declined the safe move. When I tried to pickup the vehicle I was forced to select it with no option to remove. I called customer support an spent 30 min on hold. The person was helpful but could not remove the charge, they sent a form to the dealer and he could not remove it either. Terrible experience with Uhaul not the dealer.

sandra A. on

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Travis was great. Really enjoyed working with him.

Jonathan H. on

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LANCE C. on

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Great service and very knowledgeable staff. The advice they gave me on my move saved our family a lot of time and money.

WM HOWARD A. on

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Very disorganized and dirty. The truck we rented had rotten food under the seats and we had to sanitize the front cab. The worst part of our trip was the Air Conditioning. While on the highway, it would work for maybe 30 min and start blowing warm air. We would have to turn it off for a while and turn it back on and it would do the same over and over. This was super discomforting especially traveling North on 77 through the Carolinas and Virginia. We have to do this again in August which means I'll be looking for another alternative. Disgusted.

Brandon B. on

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Carissa B. on

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Andy B. on

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Larry M. on

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Rental facility was very clean 6x12 trailer was clean and well mained good tread on tires. I was pleased trailer pulled great.

Pat S. on

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Lesly S. on

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Josette F. on

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Using them again, great customer service and great truck!

TONY M. on

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Matt L. on

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They got me checked-in easily and access to the unit is easy and secure - thanks!

randy J. on

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Jerry E. on

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Guilherme M. on

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Lori B. on

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Philip A. on

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Travis was great to work with, had my paperwork ready, I was driving away in under 10 minutes. Will definitely rent from this location again.

kimberly H. on

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I’ve had to rent a truck twice in the past month. Travis is always so nice and super helpful. They don’t have a giant inventory but what they do have is clean, non smoking, and ready to go vehicles.

LARRY C. on

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The return was fine for the paperwork but taking the 12 foot trailer behind the building in a constricted small parking area that I could not turn-around in. I was expected to unhitch the very heavy trailer hitch and parked the trailer by hand with no help. I managed to unhook the trailer with great deal of effort but could not move the trailer by hand in the parking spot. I'm 72 years old and I don't need this kind of lack of service!

VICTORIA D. on

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Travis is a great manager and would recommend Outback Storage to my friends. Always polite and very helpful.

Dana G. on

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Great service!

clifton e. on

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I have used this storage facility twice, for one year each. This is a small family owned business. Travis is very helpful and accommodating. Checking in and out is a breeze.

BRIAN B. on

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On site manager, Travis, was always extremely helpful when needed

Brian Q. on

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Great place to do business with. Very friendly and helpful. I* will use them again.

JOHN B. on

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Travis is the operator, very personable, professional and helpful. The unit is kept in exceptional condition. Pricing is much better than most climate controlled storage facility.

lisa K. on

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Great folks to work with. No problems at all and very helpful.

BELINDA M. on

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Goos service, clean, easy access.

ROBERT B. on

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great folks, love it