Customer Reviews for Ozark Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Ozark Mini Storage

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Mark C. | Overall Experience |
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Ted H.
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AMELIA F.
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CONNIE L.
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We had to replace the wiring connection on the road. Equipment should be better checked between customers to make sure the lights ALL WORK.

GREGORY L.
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Customer service was awful. Desk staff was rude and at times had a mean attitude. Seemed like it really inconvenienced her to do her job. I picked up on two different days and attitude was the same both times.

JANET J.
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Customer did not leave a comment.

MICHAEL F.
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I would recommend to someone about this. It's worth.

KARIN H.
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MICHAEL M.
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MELISSA B. | Overall Experience |
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Kevin C.
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Friendly folks. Very helpful.

WILLIAM R.
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Denise R.
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Debra L.
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Staff was friendly and helpful.

ROGER H.
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KENNETH J.
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MATTHEW H.
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No problems. I just Dropped off at this location

glowaina V.
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ARDEN B.
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I was going to rent a Penske truck but they were very expensive. I am glad they were because it caused me to try u-haul again after years of avoiding them. The equipment was well maintained and the price was very reasonable. I will be using them again for sure.

DANIEL K.
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Make sure previous renter cleans their mess.

william D.
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The three staff at the location were distracted with another customer issue and were trying to solve her issue and help me at the same time. The attendant failed to give me a copy of the contract. I had to call National U-Haul office number and have a copy emailed to me. The person helping me didn't take the time to fully help me with my situation, resulting in my returning the truck several unnecessary miles from my actual destination.

Sarah H.
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Very Accommodating. Easy drop off.

Ross C.
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Tonya W.
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Rae N.
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JOSEPH H.
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FRED S.
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All is good.

Karen L.
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Shirley A.
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LARISSA V.
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Love this location! Very clean, helpful/knowledgeable personnel, no wait time for service, and reasonable prices!!!!

Richard S.
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JOHN R.
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BLAKE M.
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I drove a 19.99 truck around 10 miles... rented for less than 2 hours. Brought it back spotless and was charged almost 60.00 in one transaction and then 6.00 with a 2nd transaction. I was quoted 19.99 plus .79 per mile... was WAY overcharged

Karen L.
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Edlon M.
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Excellent employee, very friendly ,and went beyond to finish the check in!!!!!

bonita F.
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RICHARD B.
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The young dark haired girl that acted rude and as if she HATED her job took care of my rental. The first trailer would not hook up properly to their UHaul truck and she complained that it would be additional paper work to switch to the trailer next to it that DID work! If not for this girl's BAD attitude it would have been a better experience. She needs to be fired for her terrible attitude! The trailer I did end up renting for a 1200 mile trip had burned out running lights. Plus she had the safety chains hooked up wrong! We made it safely to our destination, but I will never rent from this UHaul dealer again!

GARY P.
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JUANITA G.
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Scott Z.
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TIMOTHY D.
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I'm a long-time customer of this location excellent service great employee customer relations get 5 out of 5 stars

misty B.
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LISA AND STAN B.
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Tim is always friendly and professional. He is really good at what he does. Best business with Uhaul I have ever dealt with. Stan

Melton E.
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MICHAEL S.
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Dallas A.
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DENNIS C.
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CATHI S C.
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Joy N.
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darryl R.
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JOSEPH C.
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Michael M.
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Rental was quick, easy, and affordable. Trailer was in perfect working order. Could not ask for anything else! Highly recommend

Melissa W.
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Best experience. 3 extremely helpful and friendly staff members. I will be going back and was very satisfied with the service.

JOSEPH E.
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Fuel level was half what was reported and the equipment wasn't in the truck. Be careful and double check everything.

Craig S.
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Bryan B.
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RICHARD G.
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Michael M.
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Staff was professional and friendly. Quick and easy service. Will definitely use this location again.

Annette S.
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Curt S.
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Richard M.
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Ashley M.
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I dropped it right back off at the place I rented in Rogers. Not Harrison.

Robbye H.
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William D.
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A little help unhitching the trailer would have been nice. These trailers have no tongue jack so I had to use the jack from my truck to get it raised up off the ball.

LISA AND STAN B.
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JOSHUA DAVID G.
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LISA A.
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Friendly, professional.

Terri M.
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Kendra M.
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Mark W.
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The windshield was full of bugs and really should have been clean for the rental

DAWN S.
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Back of the truck was dirty

WILLIAM C.
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MORGAN C.
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connie F.
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JESSE D.
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Teresa F.
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Mttie H.
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Brian P.
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Brett F.
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Very friendly and helpful,

Michelle C.
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We had to wait way to long to pick up our truck. I did the online order. We had to sit at the U-Haul store 30 minutes before it was approved so we could get our keys. Then, the truck was not parked where we could get to it. It was blocked in by trailers. My husband had to move the trailers himself so we could get the truck out. He complained to the front desk on Tuesday, but they didn't seem to care.

James B.
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Stanley B.
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Always professional and fast service. Definitely recommend Ozark Storage!

John F.
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Ricky G.
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William G.
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The tongue weight on the 6x12 trailer is unmanageable. You should at the very least install a jack on it.

Stanley B.
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Friendly service. Checked me out ASAP. Would definitely recommend this rental company. Stan

Gregory K.
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Very friendly

Mark C.
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daniel M.
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Jeffery M.
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Niothing. In spite of CCP virus restrictions, everything went smoothly and office staff very helpful.

Kenneth B.
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Robert W.
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If you are not allowing people inside it should be posted on the door.

Patricia G.
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Jeffery B.
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I had to hook up the car hauler my self I had to call my son to come and help. I'm disabled and the man that's works there wanted to charge me to hook up your equipment I rented from uhaul

DOUG K.
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Customer did not leave a comment.

pete T.
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I discovered when I got home that one of the straps holding the front wheel of my car on the tow dolly ripped. I checked the straps every so often and did not notice that it was ripped until I was dropping it off in PA. I was happy with the service, price and everything else, but do not know why the strap ripped. The strap on the other wheel was starting to rip also. I notified the person who checked the tow dolly back in to Uhaul.

Lori B.
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The inside of my trailer was filthy inside I got stains on several things that won't come out. The door was also very hard to open and close making my trip a lot more difficult.

Betty G.
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Rusty B.
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Kimberly H.
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Woodrow M.
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misty B.
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nothing, everything was great

No reviews have been submitted for this location.

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