Janell was awesome, excellent customer service . Truck was ready to go when we got there. There was an issue with the reservation. Janell took care of it. We highly recommend this location. The big plus was having the 26 ft truck for us. Clifford and Karen Christian
Clifford C
Unique Linen Company
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Green Forest, AR 72638
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Drop off was as easy as could be!
SANDRA LThe truck I rented had a fuel line leak. That put me and the contents in danger. Perhaps the location could check or inspect equipment better before renting it. The truck was clean as usual. I rent alot and this is the first time I have ever had mechanical issues.
Douglas BHitch weight is considerable. Tha trailer has no jack to set the hitch. So of you have to unhitch to load , be prepared.
Alan HPersonnel didn’t have Wi-Fi that worked and needed to use my hotspot. She couldn’t find my order that I had put in online, (I was supposed to be able to pick up my truck via mobile.) She completely messed up my order, I said I needed two days and a 100 miles, she charged me for 1 day and 30 miles. She didn’t post the drop off location I asked for, (although she said she did) and almost caused us a huge amount of money, had the drop off location not called headquarters and straightened it out for us. We spent over an hour here waiting until she placed our order. I don’t normally give negative reviews, but I was really concerned about the kind of service that is being provided at this location. Personnel needs more education on how to run the business.
Sharla K