Customer Reviews for Ozark Mini Storage
(U-Haul Neighborhood Dealer)

605 reviews

1700 Airport Rd   Harrison, AR 72601

(870) 743-5071

Hours

  • Mon-Sat: 8:30 am - 5:30 pm
  • Sun: 10 am - 4 pm

Services at this Location:

Contact Us

(870) 743-5071

1700 Airport Rd
Harrison, AR 72601

Services at this Location:

Hours

  • Mon-Sat: 8:30 am - 5:30 pm
  • Sun: 10 am - 4 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

CHARLES B. 
Rating:
3.0

The system auto assigned a place that didn't exist for dropoff, tried to drop off at a real location (after hours) and the online drop off wasn't working. Sat on hold for 2 hrs before I finally gave up and hung up. Took pics to prove I dropped it off and left. They claim to have 24/7 support but I've had this same problem any time I've tried to call after hours.

CHERYL S. 
Rating:
5.0

Customer did not leave a comment.

VICKIE H. 
Rating:
5.0

Customer did not leave a comment.

Christopher C. 
Rating:
5.0

We will definitely use again!

FRED S. 
Rating:
4.0

I had called to let them know I was coming. It would have been nice if they would have brought the truck forward and I wouldn't have had to walk so far to pick it up. I am handicapped and have a hard time walking long distances. They were very nice and professional.

DENNIS H. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY H. 
Rating:
5.0

Very easy access.

CURTIS W. 
Rating:
5.0

No room for improvements. A+ service, awesome "Tim!" He was our agent for tow dolly. We will be back soon for a truck and another tow dolly.

LIDA C. 
Rating:
5.0

Customer did not leave a comment.

KELLY C. 
Rating:
5.0

Same as pickup, app failed regarding taking of photos. Thankfully a person was at that location so I dropped it off manually.

James K. 
Rating:
5.0

Customer did not leave a comment.

MONTY W. 
Rating:
5.0

Customer did not leave a comment.

Mark C.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ted H. 
Rating:
5.0

Customer did not leave a comment.

AMELIA F. 
Rating:
5.0

We had to replace the wiring connection on the road. Equipment should be better checked between customers to make sure the lights ALL WORK.

CONNIE L. 
Rating:
1.0

Customer service was awful. Desk staff was rude and at times had a mean attitude. Seemed like it really inconvenienced her to do her job. I picked up on two different days and attitude was the same both times.

GREGORY L. 
Rating:
4.0

Customer did not leave a comment.

JANET J. 
Rating:
5.0

I would recommend to someone about this. It's worth.

MICHAEL F. 
Rating:
5.0

Customer did not leave a comment.

KARIN H. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
5.0

Customer did not leave a comment.

MELISSA B.  |  Overall Experience 
Rating:
5.0

Friendly folks. Very helpful.

Kevin C. 
Rating:
1.0

Customer did not leave a comment.

WILLIAM R. 
Rating:
5.0

Customer did not leave a comment.

Denise R. 
Rating:
3.0

Staff was friendly and helpful.

Debra L. 
Rating:
5.0

Customer did not leave a comment.

ROGER H. 
Rating:
5.0

Customer did not leave a comment.

KENNETH J. 
Rating:
5.0

No problems. I just Dropped off at this location

MATTHEW H. 
Rating:
5.0

Customer did not leave a comment.

glowaina V. 
Rating:
5.0

I was going to rent a Penske truck but they were very expensive. I am glad they were because it caused me to try u-haul again after years of avoiding them. The equipment was well maintained and the price was very reasonable. I will be using them again for sure.

ARDEN B. 
Rating:
5.0

Make sure previous renter cleans their mess.

DANIEL K. 
Rating:
2.0

The three staff at the location were distracted with another customer issue and were trying to solve her issue and help me at the same time. The attendant failed to give me a copy of the contract. I had to call National U-Haul office number and have a copy emailed to me. The person helping me didn't take the time to fully help me with my situation, resulting in my returning the truck several unnecessary miles from my actual destination.

william D. 
Rating:
5.0

Very Accommodating. Easy drop off.

Sarah H. 
Rating:
5.0

Customer did not leave a comment.

Ross C. 
Rating:
4.0

Customer did not leave a comment.

Tonya W. 
Rating:
4.0

Customer did not leave a comment.

Rae N. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH H. 
Rating:
5.0

All is good.

FRED S. 
Rating:
5.0

Customer did not leave a comment.

Karen L. 
Rating:
4.0

Customer did not leave a comment.

Shirley A. 
Rating:
5.0

Love this location! Very clean, helpful/knowledgeable personnel, no wait time for service, and reasonable prices!!!!

LARISSA V. 
Rating:
5.0

Customer did not leave a comment.

Richard S. 
Rating:
5.0

Customer did not leave a comment.

JOHN R. 
Rating:
1.0

I drove a 19.99 truck around 10 miles... rented for less than 2 hours. Brought it back spotless and was charged almost 60.00 in one transaction and then 6.00 with a 2nd transaction. I was quoted 19.99 plus .79 per mile... was WAY overcharged

BLAKE M. 
Rating:
4.0

Customer did not leave a comment.

Karen L. 
Rating:
5.0

Excellent employee, very friendly ,and went beyond to finish the check in!!!!!

Edlon M. 
Rating:
3.0

Customer did not leave a comment.

bonita F. 
Rating:
1.0

The young dark haired girl that acted rude and as if she HATED her job took care of my rental. The first trailer would not hook up properly to their UHaul truck and she complained that it would be additional paper work to switch to the trailer next to it that DID work! If not for this girl's BAD attitude it would have been a better experience. She needs to be fired for her terrible attitude! The trailer I did end up renting for a 1200 mile trip had burned out running lights. Plus she had the safety chains hooked up wrong! We made it safely to our destination, but I will never rent from this UHaul dealer again!

RICHARD B. 
Rating:
5.0

Customer did not leave a comment.

GARY P. 
Rating:
5.0

Customer did not leave a comment.

JUANITA G. 
Rating:
5.0

Customer did not leave a comment.

Scott Z. 
Rating:
5.0

I'm a long-time customer of this location excellent service great employee customer relations get 5 out of 5 stars

TIMOTHY D. 
Rating:
4.0

Customer did not leave a comment.

misty B. 
Rating:
5.0

Tim is always friendly and professional. He is really good at what he does. Best business with Uhaul I have ever dealt with. Stan

LISA AND STAN B. 
Rating:
4.0

Customer did not leave a comment.

Melton E. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

Dallas A. 
Rating:
4.0

Customer did not leave a comment.

DENNIS C. 
Rating:
3.0

Customer did not leave a comment.

CATHI S C. 
Rating:
5.0

Customer did not leave a comment.

Joy N. 
Rating:
4.0

Customer did not leave a comment.

darryl R. 
Rating:
4.0

Customer did not leave a comment.

JOSEPH C. 
Rating:
5.0

Rental was quick, easy, and affordable. Trailer was in perfect working order. Could not ask for anything else! Highly recommend

Michael M. 
Rating:
5.0

Best experience. 3 extremely helpful and friendly staff members. I will be going back and was very satisfied with the service.

Melissa W. 
Rating:
2.0

Fuel level was half what was reported and the equipment wasn't in the truck. Be careful and double check everything.

JOSEPH E. 
Rating:
5.0

Customer did not leave a comment.

Craig S. 
Rating:
5.0

Customer did not leave a comment.

Bryan B. 
Rating:
4.0

Customer did not leave a comment.

RICHARD G. 
Rating:
5.0

Staff was professional and friendly. Quick and easy service. Will definitely use this location again.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Annette S. 
Rating:
5.0

Customer did not leave a comment.

Curt S. 
Rating:
5.0

Customer did not leave a comment.

Richard M. 
Rating:
1.0

I dropped it right back off at the place I rented in Rogers. Not Harrison.

Ashley M. 
Rating:
5.0

Customer did not leave a comment.

Robbye H. 
Rating:
4.0

A little help unhitching the trailer would have been nice. These trailers have no tongue jack so I had to use the jack from my truck to get it raised up off the ball.

William D. 
Rating:
5.0

Customer did not leave a comment.

LISA AND STAN B. 
Rating:
5.0

Customer did not leave a comment.

JOSHUA DAVID G. 
Rating:
5.0

Friendly, professional.

LISA A. 
Rating:
5.0

Customer did not leave a comment.

Terri M. 
Rating:
4.0

Customer did not leave a comment.

Kendra M. 
Rating:
5.0

The windshield was full of bugs and really should have been clean for the rental

Mark W. 
Rating:
4.0

Back of the truck was dirty

DAWN S. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM C. 
Rating:
4.0

Customer did not leave a comment.

MORGAN C. 
Rating:
4.0

Customer did not leave a comment.

connie F. 
Rating:
5.0

Customer did not leave a comment.

JESSE D. 
Rating:
5.0

Customer did not leave a comment.

Teresa F. 
Rating:
4.0

Customer did not leave a comment.

Mttie H. 
Rating:
4.0

Customer did not leave a comment.

Brian P. 
Rating:
5.0

Very friendly and helpful,

Brett F. 
Rating:
2.0

We had to wait way to long to pick up our truck. I did the online order. We had to sit at the U-Haul store 30 minutes before it was approved so we could get our keys. Then, the truck was not parked where we could get to it. It was blocked in by trailers. My husband had to move the trailers himself so we could get the truck out. He complained to the front desk on Tuesday, but they didn't seem to care.

Michelle C. 
Rating:
4.0

Customer did not leave a comment.

James B. 
Rating:
5.0

Always professional and fast service. Definitely recommend Ozark Storage!

Stanley B. 
Rating:
5.0

Customer did not leave a comment.

John F. 
Rating:
3.0

Customer did not leave a comment.

Ricky G. 
Rating:
5.0

The tongue weight on the 6x12 trailer is unmanageable. You should at the very least install a jack on it.

William G. 
Rating:
5.0

Friendly service. Checked me out ASAP. Would definitely recommend this rental company. Stan

Stanley B. 
Rating:
5.0

Very friendly

Gregory K. 
Rating:
4.0

Customer did not leave a comment.

Mark C. 
Rating:
5.0

Customer did not leave a comment.

daniel M. 
Rating:
4.0

Niothing. In spite of CCP virus restrictions, everything went smoothly and office staff very helpful.

Jeffery M. 
No reviews have been submitted for this location.

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