Customer Reviews for Pacific Gasoline

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Pacific Gasoline

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Debra W.
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The lady who helped me was incredible. She was nice and generous. I definitely recommend this location again!

Bryan S.
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Customer did not leave a comment.

Gerald F.
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The owner, a very professional and polite young man, is a pleasure to deal with. The old guy is difficult and I suggest not dealing with him.

NICOLE E.
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Jimmy at this location is above and beyond helpful ! We had a great experience because of his willingness to help us out. He went out of his way to make our experience the best possible.

David M.
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The young gentleman was friendly and efficient. His family are very nice people too!! He made the check-in process fast and easy. A very clean and neat location/business that serves more than rentals. They sell tires, soil, propane, and fuel. We will definitely be new regular customers!! Thank you!

DREW R.
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We will always return and use this dealer for all our U-Haul rental needs. Very professional and accommodating. This location does not deserve any bad reviews as we witnessed during our return process the kind of rude, entitled, and unappreciative customers that come and go through this location. Jimmy is very kind, attentive, and understanding and he works incredibly hard to appease everyone. This location is busy and we can understand why—super hard working family and the kindest! Thank you so much for everything! Looking forward to seeing them again!

JAMES G.
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Thank you Jimmy for all your help

MATT L.
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Customer did not leave a comment.

Gary Leroy R.
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Customer did not leave a comment.

RICARDO B.
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Hire more people like those at Pacific Gasoline. Jimmy went out of his way to assist us during a chaotic situation. He knew just what we need and gave us an amazing price for a cross country haul. Frankly, he far surpasses the "excellent" rating option you provided.

Evan P.
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Nothing to do better on! Jimmy and the staff are always very friendly and helpful.

Lauraine H.
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Customer did not leave a comment.

KENNETH O.
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Jimmy at pacific gasoline has the best customer service, is a asset to U Haul.

Lisa R.
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Thank you so much Jimmy!! Have a great day! :)

Jack G.
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Very smooth and efficient operation.

Nathan H.
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You are sending this to the wrong person please stop

SCOTT C.
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Customer did not leave a comment.

Phillip S.
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Great service, thank you!

D AND B C.
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Jimmy @ pacific gas is very knowledgeable and helpful . Thank again Don D&B Cabinets

BRENDA M.
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Best customer service of any U-Haul places ever!

James W.
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very pleasant and asked about any issues I may have had.

JEANINE B.
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Best U-Haul facility anywhere

TIMOTHY M.
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Customer did not leave a comment.

Debra W.
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Guy was great and smelt the truck too!

KARINA W.
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Customer did not leave a comment.

Deborah C.
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The owners were attentive and accommodating.

Wendy D.
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Customer did not leave a comment.

BRIAN L.
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Customer did not leave a comment.

Daniel L.
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Employee was extremely friendly and helpful.

Tim W.
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The staff and service at Pacific Gas are the best. I will always recommend this location and will return for all my rentals. Thank you! Tim

STEVEN J.
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Excellent service

CLIFFORD J.
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Nothing. This place is top notch and excellent.

LINDA B.
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First of all I am surprised at the negative comments on this site. I was extremely happy with my experience at this location. The owner, Jimmy was very professional, polite, friendly and flexible with scheduling a truck for me. I had to change the dates of pick up 3 times and he was more than accommodating. He even called and said I could pick it up early. He also refunded me since his estimate was over actual price. (miles were lower than expected.) He returned phone calls and always took time to answer my questions and explained procedures. I highly recommend this location!⭐️⭐️⭐️⭐️⭐️

KAREN R.
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Customer did not leave a comment.

AILEEN D.
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This operator's U-haul business is efficient, customer-focused, consistent and a pleasure to work with. They treat everyone with respect and understand that moving can be a challenging experience. I have used their service multiple times for big and small jobs, will again, and have recommended them to several families. Thanks!

NORAH G.
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Customer did not leave a comment.

BRUCE F.
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Customer did not leave a comment.

MICHAEL T.
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Very professional and courteous.

WILLIAM G.
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After this experience I will no longer use U Haul, not for the $15 they incorrectly charged me but for the poor service and principle. I rented a 6x12' utility (open) trailer to transport my motorcycle and some luggage for a day. I returned the trailer a few hours early, unhooked it in their lot and went to the office to officially check out, where I was told everything is good you can go. Later that night (last night) I noticed a $15 dollar charge on my card. I called this morning and the person I spoke to indicated that the manager have checked the trailer and documented/photographed some sand and gravel in the trailer and this was a cleaning charge. And the manager would call me within the hour to discuss. Never got a call. When I checked the trailer I did not see piles of sand and gravel and my motorcycle and luggage certainly did not have any on them. It may have got there from the folks at this office or from driving in their sand and gravel lot My family, company, and I have used U Haul regularly for many years. No more -- stay away!

JAMES B.
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Customer did not leave a comment.

William J.
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This location was very good; its not their fault Uhaul has such old equipment.

MARY B.
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Customer did not leave a comment.

michael T.
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service agent couldn't get ramps down to unload vehicle, couldn't undo straps on tires, left ramps down while backing up trailer, took 1 1/2 hours to get vehicle off the auto transport, they were too busy. I expected some type of a discount for both lack of service

Kimberly D.
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Customer did not leave a comment.

WILLIAM G.
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Good service!

John B.
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Customer did not leave a comment.

BRUCE M.
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Very friendly. Not my original pick up site; endeavored to be helpful.

JENNIFER S.
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Customer did not leave a comment.

WENDY B.
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Love the man there. He helped me learn how to use the car trailer and everything so it was wonderful I was pulling a car behind a 20-ft truck. I'm a female and I was alone everything was wonderful!!

DEBRA E.
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Customer did not leave a comment.

CHRISTIAN L.
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Customer did not leave a comment.

JOHN G.
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Quick and efficient check in

RONALD D.
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Awesome place to rent a U-Haul. Jimmy and his sister take care of their customers every time. This is the 4th time renting from them and I wouldn't go anywhere else.

RONALD D.
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Jimmy and his sister are awesome. Always a great truck and a very clean one. This is a great place to rent.

CHASE I.
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Seriously the nicest and most helpful people run the one in Gardnerville Nevada, I highly recommend them.

Terry F.
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Customer did not leave a comment.

RAY S.
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Customer did not leave a comment.

Robert N.
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Phone customer service employ very rude. If you would like to learn more please call me at +15413787874. Thank you

Frank H.
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nothing they were awesome

Tad M.
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This site was helpful, efficient and I would recommend this dealer to anyone!

Richard R.
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Customer did not leave a comment.

Philip O.
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Best customer service. She made me feel like a family member was helping. Honest and sincere, dependable and dedicated to providing amazing service.

YULIYA B.
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Customer did not leave a comment.

James G.
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The proprietors....Jim & his sister Jenny are the best. This is obviously a small family owned business and they make sure to treat you one of their own. They are the best. Jim Garrity

Mark C.
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Very professional great customer service.

KENNETH G.
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No improvement needed!

David F.
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This location was more then helpful and will recommend to others!!

TONYA B.
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Absolutely wonderful! Excellent customer service on the phone and in person. They truly try their hardest to help and give their customers the best they can. I showed up and they had the uhaul ready for me. very clean and VERY POLITE! They started the ac for me on that hot day and even held the door open for me!.. i was stunned at the level of customer service I was provided!

SARA K.
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Customer did not leave a comment.

SCOTT C.
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Customer did not leave a comment.

EVAN J.
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Super friendly people and enjoyed talking about gardening!

Jennifer M.
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Customer did not leave a comment.

KIMBERLEE L.
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Customer did not leave a comment.

COMPASS C.
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James makes that place work! Thanks again

ernie M.
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nothing,very good service.

Shannon S.
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Customer did not leave a comment.

Mark C.
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Great customer service!!!

KEVIN M.
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Customer did not leave a comment.

BRAD O.
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Keep up the good work Jimmy!!!

James L.
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Customer did not leave a comment.

NORAH G.
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Customer did not leave a comment.

David J.
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U-haul placed a hold for charges on our card. That's fine, but then they charged our card for the total charges before the hold was released basically temporarily double charging our card. Thanks but no thanks for the overdraft fees this double charge caused on our account. We will not be using the automated mobile check in service again. It caused more problems than it was worth.

DONALD C.
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Customer did not leave a comment.

VANESSA S.
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Best experience with an amazing staff. Really appreciated all their help.

STEVE P.
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Jimmy was a rock star! Super nice and professional! Great experience!

PAUL B.
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Very friendly and accommodating. Will use them again for moving needs.

RALPH F.
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Customer did not leave a comment.

RACHEL M.
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You were great!

Sarah E.
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Fantastic customer service!

Bill C.
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Customer did not leave a comment.

JASON C.
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My experience was a good one. It started off rocky, but U-haul took care of me. The vehicles overall performance was way beyond expectations. Even with a full load, she handled extremely well, and in violent weather conditions. Very reliable and more comfortable then my own personal car. Gentle-Ride Suspension is an understatement, trust me, some bumps in the road were almost fun. Amanda from u-haul was a saint, very good customer service. A++ U-Haul. Sincerely, Jason C

RICHARD H.
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This U-Haul location is the best. Jimmy takes great care of his customers. I would not go anywhere else!

MICHAEL P.
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The U Haul Manager Is Very Friendly, Knows his stuff, and a real hustler. Great experience! Mike

TOM S.
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Always great to deal with fast and easy transaction

BRIAN L.
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Customer did not leave a comment.

STEVE J.
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Nothing

Matthew E.
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Customer did not leave a comment.

Dennis C.
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Customer did not leave a comment.

MARK C.
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Great professional staff !!! Always friendly and helpful.

michael C.
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Great service here. Complete opposite experience than pickup.

No reviews have been submitted for this location.

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