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MICHELLE S
Customer Reviews for Pacific Gasoline
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The equipment performed as we needed and the owner was a pleasure to work as he helped us select the right equipment. Well done, Jimmy! Thank you!
TIMOTHY GRental process was very quick and easy. I was truly impressed.
JOSEPH TThe team that works there are amazing! The saved me time and money and are super friendly
JOSEPH AGreat
ERIC WNice young gentleman made it very easy to check in. Thank you.
MELISSA BExcellent service. Easy drop off. Kind people. Efficient.
Sarah VJimmy was amazing. He made things easy. He is friendly, professional and very efficient in his work. Definitely a multitasker. He had other people there for a variety of things and managed to take care of us all. I highly recommend his service. I have pulled many a boat but this was the first time in a while with a trailer. It was designed to be towed easily. Thank you!!
BRECK NAlway friendly courteous service
PAUL FEverything was fantastic!!
ELIZABETH KI have used this Pacific Gas location a couple of times and would definitely recommend them to anyone needing to rent a UHaul in the Minden/Gardnerville area.
MARK SVery professional, helpful and friendly. Customer service was top notch.
TYLER AI can’t say enough about how courteous thoughtful and respectful Mr Jimmy is every time I have needed something from his business. This is a local family run business that will always be my first choice. One stop shop for your U-haul needs and it is also a gas station with very competitive prices on fuel to fill your tank back up when it’s time to return the rental.
JAMES RThanks Jimmy for great service
DANIEL MGood company
ERIC WEverything was taken care of for me. The employees were great.
GARY MThis Location is right in the heart of downtown. Very small place, and not overwhelming, especially for a first time renter like myself. Moving is a challenge in itself, and renting a truck and having to drive it felt like a dive off a cliff. But the operators made me feel at ease, provided great suggestions and upgrades I didn’t know I needed and I don’t know how I would have done without. I’m extremely grateful. Phone support prior to physical location was also very friendly. Booking the reservation was very easy as well. I would definitely go to this location again if I need U-Haul assistance and would recommend to anyone. I also like that I could talk to someone who could guide me through pick up and drop off, as opposed to 100% online experience that is also offered at some locations supposedly. I really appreciate live interaction. Companies must keep it going, it makes a dramatic difference. I would have probably abandoned the whole affair if no human support was available at the location. Thank you so much Pacific Mart for your assistance and thank you for being a part of this great community!
ANA SThis was a great experience. Very professional - made sure equipment was clean and ready. Last time I rented from another rental company but with this great experience I will continue with U-haul in Gardnerville. Good job.
HAROLD LJimmy is absolutely the best! Can’t recommend him enough!!
DANIEL KJimmy was very thorough and even called back to verify what I was transporting would fit.
JASON TThe Gardnerville UHaul guys are awesome!!! Thanks a lot!!!
CARY SGreat service
TIMOTHY RJimmy took great care of me.
SHIRLEY RWe have used this location in the past and believe they have the best customer service and availability.
TIMOTHY DThe owner is always welcoming and helpful.
BILL SThank you Mr. Jimmy! Great operation.
STEVEN LJimmy is AMAZING!!! Very accommodating, very friendly, EXCELLENT customer service!!
GEORGE BService was very friendly, and very professional, great price and well maintained equipment.
JAIME QJimmy and this specific location has always been the most helpful and welcoming to deal with. I will always do business here, even if it tacks on extra mileage to my final bill.
STANLEY RRented a number of times from this location. Jimmy is the best, never disappointed ...
JOHN SKeep being you it's great there
THOMAS JCustomer service was excellent, I will definitely rent from this location again! Equipment was well maintained!
AARON QPrompt and great customer service. Jimmy always ensures the best service.
NEAL Fnothing, excellent and quick service.
JACK GThe customer service was great as far as upfront customer service, but there were issues getting the U-Haul a day prior when the company itself called me to go in there a day early waited an hour and a half outside in the cold and never got the keys until the following morning.
Marcos JThe Uhaul truck had new tires on the rest, but the front tires were near the wear bars. The truck had a significant tire balance problem, and had to be replaced. Uhaul sent a guy from Dickerson’s mobile truck service to replace the tires at my home after I had loaded the truck. George was great, and replaced the tires, checked the over, and even waited for me to take a test drive to ensure the problem was resolved. Those tires should have been replaced by Uhaul before I picked it up. I will say that Pacific Tire would not have known about the tire out-of-balance situation unless they drove the truck at highway speeds. They did ensure it was clean, and ready to go except for the tire situation
Jeffery DJimmy fixed an issue for us after an online snafu occured. He is a genuinely nice guy. We will reccomend him to all. Merry Christmas.
SUE BI’m am a returning customer for this location because they are always helpful and great service.
JACQUELYN WJimmy was amazing. I wish all of my customer Experiences were this positive!
GLEN AProfessional
STUART Sjimmy has excellent customer service
JOSHUA RExcellent service, rental delivered ahead of time, in good condition. Drop off was just as efficient. I will rent again from Pacific Service and will recommend it to friends.
JACK GThe owners should wear or display Uhaul insignia on their persons.
MATTHEW SGreat
ERIC WAwesome customer service…Thanks Jimmy!
SAMPSON EOutstanding family business
GREGORY PLike renting from family.....Best u haul I have ever used and used a lot of them!
RUSSELL DThank-you
PAUL LPerhaps, better communication of personnel availability.
JULIE MThe store owner/manager is just a great guy and very friendly as well as getting you in and out quickly
CHRISTOPHER DAs always, a seamless pick up and drop off experience at Pacific. Jimmy and his entire family are simply the best!
JAMES LAll good
MILES HJimmy was great. He got us the truck we needed, when we needed it.
CHRISTOPHER SCustomer service is always spot on. I look forward to using these services again.
RYAN WJimmy and his family are the best of the best. Can’t say enough good about them and their business. .
MICHAEL OPacific gas is the best! Great people solid equipment
RUSSELL DGreeted by a friendly face. The gentleman who helped me, was fun and conversational. I told him I was glad I had come to this location to pick up the trailer I rented.
RODNEY ENo reason to anywhere else. Gardnerville uhaul is quick and easy. This is a no brainer.
RANDALL SWhat an exhilarating experience! I rented a 6 x 12' open trailer to move 2 cords of almond firewood 30 miles to my home (2 trips). I'm a senior female & never towed a trailer before. Jimmy was awesome, got me hooked up with a few words of wisdom & I was off. It was so easy & I was able to do it myself. Two days with insurance was less than $100, very reasonable! Go see Jimmy. He works so hard & will take good care of you! 🌺
DONNA MAWESOME experience!
JANICE Cjust a longer drive to get the trailer as the ones in carson apparently did not have the trailer. Added a couple of hours to my day to pick up the trailer
mark VJimmy, took care of me first thing this morning, did the paperwork and out the door I went. Straps , chains and lights were all in good working order.
JOHN BAwesome service
WILLIAM MJimmy does a great job!
TIMOTHY MFriendly staff, pick up process easy.
TIMOTHY R