Customer Reviews for Pacific Gasoline
(U-Haul Neighborhood Dealer)

1,098 reviews

1479 Hwy 395 N   Gardnerville, NV 89410
(On Main St)

(775) 782-7927

Hours

  • Mon–Fri
    7 am–6 pm
  • Sat–Sun
    7:30 am–6 pm

Services at this Location:

Contact Us

(775) 782-7927

1479 Hwy 395 N
Gardnerville, NV 89410
(On Main St)

Services at this Location:

Hours

  • Mon–Fri
    7 am–6 pm
  • Sat–Sun
    7:30 am–6 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Everything was perfect

STEPHEN B J. 
Rating:
5.0

Customer did not leave a comment.

CANDACE S. 
Rating:
5.0

Customer did not leave a comment.

KENNETH C W. 
Rating:
5.0

Customer did not leave a comment.

Anthony H. 
Rating:
5.0

Customer did not leave a comment.

Pat R. 
Rating:
5.0

Excellent customer service and great equipment

JASON W H. 
Rating:
5.0

Customer did not leave a comment.

JOHN G R. 
Rating:
5.0

All ways fast and easy to deal with

THOMAS R S. 
Rating:
5.0

Customer did not leave a comment.

JOHN C. 
Rating:
4.0

Customer did not leave a comment.

Timothy K. 
Rating:
5.0

Customer did not leave a comment.

CHAD R S. 
Rating:
5.0

Quick and easy to get in and out.

CHAD R S. 
Rating:
5.0

Customer did not leave a comment.

RICHARD S H. 
Rating:
5.0

Half day would be great, everything else was great 👍

JAMES E U. 
Rating:
5.0

Customer did not leave a comment.

Nicole J. 
Rating:
5.0

Great experience, would recommend.

JERALD L W. 
Rating:
5.0

Customer did not leave a comment.

SAMMY G.W. S. 
Rating:
5.0

Always fast and easy to rent equipment at this location . Friendly and helpful

THOMAS R S. 
Rating:
5.0

Jimmy is the best!!!

CHAD R S. 
Rating:
5.0

Ch3ck lights all around. My truck had a headlight out

TOBY J R. 
Rating:
5.0

Pickup was so easy. The staff were helpful and friendly and I left feeling very prepared for the road ahead.

MEGHAN A F. 
Rating:
4.0

This is a great little U-Haul dealer and Jimmy's a great guy

LANCE A S. 
Rating:
5.0

Customer did not leave a comment.

NICOLE C S. 
Rating:
5.0

they were awesome and gave me a good truck for my journey

michael M. 
Rating:
5.0

Customer did not leave a comment.

JASON C. 
Rating:
4.0

Customer did not leave a comment.

LISA M C. 
Rating:
5.0

Jimmy the Service Representative went far above and beyond to assist me in my move and to make the process and transition to my new town better than I could have ever hoped for. I was stressed out and Jimmy helped me to make the use of the Uhaul equipment and pain free and easy as possible. Thank you SO much Jimmy!!!

Margaret C. 
Rating:
5.0

Customer did not leave a comment.

JAMES E U. 
Rating:
5.0

Customer did not leave a comment.

GLEN A T. 
Rating:
5.0

The customer service at this spot is wonderful, super friendly, prompt and accommodating. Can't thank them enough for their great service!

Gabe K. 
Rating:
5.0

Customer did not leave a comment.

DAVID J F. 
Rating:
5.0

Customer did not leave a comment.

AARON S R. 
Rating:
5.0

Very friendly, helpful and good rates.

IRIS D S. 
Rating:
5.0

Customer did not leave a comment.

GARY C D. 
Rating:
3.0

The store was run efficiently and the trailer was clean. However the wiring harness was frayed in three places and had to be replaced the next day. That did not solve the electrical problem of no lights. A friend and I traced the problem back to a poor to shoddy wiring installation done by a different Uhaul facility when they installed the hitch 4 months previously. The ground was barely attached, had a defective crimper and was not taped at all. This caused enormous frustration and delays in our move and it cost us the price of a one night motel because we didn't figure this out in time to cancel our reservation. Overall I am disappointed in Uhaul and will likely use a different company in the future.

JERYL R G. 
Rating:
5.0

No feedback for this location either.

marie B. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER R H. 
Rating:
5.0

My experience renting from Pacific Gasoline as excellent.

Robert R. 
Rating:
4.0

Customer did not leave a comment.

Haden K. 
Rating:
5.0

Customer did not leave a comment.

Trevor C. 
Rating:
5.0

Jimmy was very helpful nice vehicle move went smooth thanks

WILLIAM J S. 
Rating:
5.0

Absolutely the best costumer service thanks to Johnny and his Mom!

ROBERT A R. 
Rating:
5.0

Excellent service!

Dave Y. 
Rating:
5.0

Customer did not leave a comment.

SCOTT E I. 
Rating:
5.0

Can't think of anything more you could do. Very satisfied with experience.

COREY J I. 
Rating:
5.0

I needed a truck last minute and Jimmy came to the rescue! They are so easy to deal with!! Friendly and organized - great customer service - thank you!!

NANCY O. 
Rating:
5.0

Customer did not leave a comment.

CINDY L N. 
Rating:
5.0

Great to deal with a fast easy transaction.

THOMAS R S. 
Rating:
5.0

Customer did not leave a comment.

JAMES J H. 
Rating:
5.0

Jimmy and his family are the best!!

DREW A. 
Rating:
3.0

How about sending a link to the actual address instead of one 30 miles away? They could be useful.

Terry M. 
Rating:
5.0

Customer did not leave a comment.

URBANO C. 
Rating:
5.0

Good people at this location. Highly recommend.

DAVID W T. 
Rating:
5.0

Great customer service

LESLIE M. 
Rating:
5.0

Jimmy is a very hard workin and very efficient worker, far above average experience!

MICHAEL P P. 
Rating:
5.0

Customer did not leave a comment.

Tatjana K. 
Rating:
5.0

Jimmy at uhaul at the pacific gas station is the best! Great transaction and customer service always! Highly recommend renting from him.

PEDRO C S. 
Rating:
5.0

Always prompt and friendly service

CHAD R S. 
Rating:
5.0

As a long time uhaul renter, I've had varying experiences throughout the years. I am now spoiled. I will ONLY rent my uhaul equipment from pacific gas.

KATHRYN L B. 
Rating:
3.0

Customer did not leave a comment.

RONALD L P. 
Rating:
4.0

The owner complained that we didn't sweep well enough after both my wife and I swept back several times. His grouchy comment was “ I'm picky and next time I will charge you. “. I walked away with my option going from very good to maybe I will go somewhere else. Shame to spoil a good experience.

MARSHALL W H. 
Rating:
5.0

Prompt service and very kind.

LEESA M. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

All good

KENNETH D H. 
Rating:
4.0

Customer did not leave a comment.

KELVIN M H. 
Rating:
5.0

Customer did not leave a comment.

Bill C. 
Rating:
5.0

Jimmy provided excellent customer service and his recommendation for the trailer was exactly what we needed. It was a pleasure renting from Pacific Gas.

WILLIAM A H. 
Rating:
4.0

Customer did not leave a comment.

CHARLES A T. 
Rating:
3.0

Had the worst time with uhaul from the time I started to the time I gave it back. The guy was nice that we picked it up from but truck was dirty when we got i. Was charged more when I picked it up then what I was told I would. Then I was told I would get back 300 on my card but now am being told no that I am.

JENNIFER M. W. 
Rating:
5.0

Customer did not leave a comment.

CHAD S. 
Rating:
5.0

Everything went smoothly - no suggestions

GATEWAY T. 
Rating:
5.0

Customer did not leave a comment.

JERRY L. K. 
Rating:
5.0

Customer did not leave a comment.

PAULA D. 
Rating:
5.0

Customer did not leave a comment.

Diana H. 
Rating:
3.0

Customer did not leave a comment.

RICK and SUSAN F. 
Rating:
5.0

Fast easy transaction great to deal with

THOMAS S. 
Rating:
5.0

The link that was sent comes up on an Apple phone with an incorrect destination. It does not happen on another platform. Apple maps took me to a remote location. I typed in the location and was able to get the correct location. 40 miles round trip due to the faulty link. ONLY ON APPLE MAPS. THIS NEEDS TO BE FIXED!!!!!!!

JANET R. 
Rating:
5.0

The guys at Pacific Gasoline were awesome. The were very customer focused and friendly.

Charles M. 
Rating:
5.0

Staff was very helpful and welcoming. We will definitely be going back even through there are other closer locations.

SUSAN G. 
Rating:
5.0

Super friendly, wonderful small town caring attitude. Very pleasant to talk to and to work with.

Lorin C. 
Rating:
5.0

Customer did not leave a comment.

PAULA K. D. 
Rating:
5.0

Jimmy and the rest of the folks at Pacific Gasoline were professional, personal, and efficient. I've use them for three moves and each time was treated like I was their most important customer. I would recommend them to anyone needing U-Haul services in the Reno / Lake Tahoe area.

DONALD D. G. 
Rating:
5.0

Customer did not leave a comment.

Ronald M. 
Rating:
5.0

Jimmy is the best. Great service. In and Out in less than 10 minutes

JAMES J. T. 
Rating:
5.0

Customer did not leave a comment.

JOHN D. 
Rating:
5.0

Customer did not leave a comment.

Michael O. 
Rating:
5.0

The owner was thoughtful and considerate. I will definitely use this location for all my rental needs.

DANIEL M. 
Rating:
5.0

Jimmy is outstanding. Not only professional and efficient but honest and caeing!

Bruce K. 
Rating:
5.0

I scheduled movers through your site and they didn't show up. I don't have any way to write a review because the transaction wasn't completed. This was Travis Scott movers. You should remove them from your site.

BRENDA B. 
Rating:
5.0

Customer did not leave a comment.

GERALD L. P. 
Rating:
5.0

Customer did not leave a comment.

ALLEN J. H. 
Rating:
5.0

Customer did not leave a comment.

Martin H. 
Rating:
5.0

Customer did not leave a comment.

LORI A. G. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM K. N. 
Rating:
5.0

Customer did not leave a comment.

DARYL L. W. 
Rating:
5.0

No complaints here!

KATHRYN L. B. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY S. F. 
Rating:
5.0

Jimmy is awesome

ANTHONY G. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH P. M. 
Rating:
5.0

Always fast and easy great dealer

THOMAS S. 
No reviews have been submitted for this location.

Additional Services at this Location

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