Everything was perfect
STEPHEN B J.
Customer Reviews for Pacific Gasoline
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent customer service and great equipment
JASON W H.All ways fast and easy to deal with
THOMAS R S.Quick and easy to get in and out.
CHAD R S.Half day would be great, everything else was great 👍
JAMES E U.Great experience, would recommend.
JERALD L W.Always fast and easy to rent equipment at this location . Friendly and helpful
THOMAS R S.Jimmy is the best!!!
CHAD R S.Ch3ck lights all around. My truck had a headlight out
TOBY J R.Pickup was so easy. The staff were helpful and friendly and I left feeling very prepared for the road ahead.
MEGHAN A F.This is a great little U-Haul dealer and Jimmy's a great guy
LANCE A S.they were awesome and gave me a good truck for my journey
michael M.Jimmy the Service Representative went far above and beyond to assist me in my move and to make the process and transition to my new town better than I could have ever hoped for. I was stressed out and Jimmy helped me to make the use of the Uhaul equipment and pain free and easy as possible. Thank you SO much Jimmy!!!
Margaret C.The customer service at this spot is wonderful, super friendly, prompt and accommodating. Can't thank them enough for their great service!
Gabe K.Very friendly, helpful and good rates.
IRIS D S.The store was run efficiently and the trailer was clean. However the wiring harness was frayed in three places and had to be replaced the next day. That did not solve the electrical problem of no lights. A friend and I traced the problem back to a poor to shoddy wiring installation done by a different Uhaul facility when they installed the hitch 4 months previously. The ground was barely attached, had a defective crimper and was not taped at all. This caused enormous frustration and delays in our move and it cost us the price of a one night motel because we didn't figure this out in time to cancel our reservation. Overall I am disappointed in Uhaul and will likely use a different company in the future.
JERYL R G.No feedback for this location either.
marie B.My experience renting from Pacific Gasoline as excellent.
Robert R.Jimmy was very helpful nice vehicle move went smooth thanks
WILLIAM J S.Absolutely the best costumer service thanks to Johnny and his Mom!
ROBERT A R.Excellent service!
Dave Y.Can't think of anything more you could do. Very satisfied with experience.
COREY J I.I needed a truck last minute and Jimmy came to the rescue! They are so easy to deal with!! Friendly and organized - great customer service - thank you!!
NANCY O.Great to deal with a fast easy transaction.
THOMAS R S.Jimmy and his family are the best!!
DREW A.How about sending a link to the actual address instead of one 30 miles away? They could be useful.
Terry M.Good people at this location. Highly recommend.
DAVID W T.Great customer service
LESLIE M.Jimmy is a very hard workin and very efficient worker, far above average experience!
MICHAEL P P.Jimmy at uhaul at the pacific gas station is the best! Great transaction and customer service always! Highly recommend renting from him.
PEDRO C S.Always prompt and friendly service
CHAD R S.As a long time uhaul renter, I've had varying experiences throughout the years. I am now spoiled. I will ONLY rent my uhaul equipment from pacific gas.
KATHRYN L B.The owner complained that we didn't sweep well enough after both my wife and I swept back several times. His grouchy comment was “ I'm picky and next time I will charge you. “. I walked away with my option going from very good to maybe I will go somewhere else. Shame to spoil a good experience.
MARSHALL W H.Prompt service and very kind.
LEESA M.All good
KENNETH D H.Jimmy provided excellent customer service and his recommendation for the trailer was exactly what we needed. It was a pleasure renting from Pacific Gas.
WILLIAM A H.Had the worst time with uhaul from the time I started to the time I gave it back. The guy was nice that we picked it up from but truck was dirty when we got i. Was charged more when I picked it up then what I was told I would. Then I was told I would get back 300 on my card but now am being told no that I am.
JENNIFER M. W.Everything went smoothly - no suggestions
GATEWAY T.Fast easy transaction great to deal with
THOMAS S.The link that was sent comes up on an Apple phone with an incorrect destination. It does not happen on another platform. Apple maps took me to a remote location. I typed in the location and was able to get the correct location. 40 miles round trip due to the faulty link. ONLY ON APPLE MAPS. THIS NEEDS TO BE FIXED!!!!!!!
JANET R.The guys at Pacific Gasoline were awesome. The were very customer focused and friendly.
Charles M.Staff was very helpful and welcoming. We will definitely be going back even through there are other closer locations.
SUSAN G.Super friendly, wonderful small town caring attitude. Very pleasant to talk to and to work with.
Lorin C.Jimmy and the rest of the folks at Pacific Gasoline were professional, personal, and efficient. I've use them for three moves and each time was treated like I was their most important customer. I would recommend them to anyone needing U-Haul services in the Reno / Lake Tahoe area.
DONALD D. G.Jimmy is the best. Great service. In and Out in less than 10 minutes
JAMES J. T.The owner was thoughtful and considerate. I will definitely use this location for all my rental needs.
DANIEL M.Jimmy is outstanding. Not only professional and efficient but honest and caeing!
Bruce K.I scheduled movers through your site and they didn't show up. I don't have any way to write a review because the transaction wasn't completed. This was Travis Scott movers. You should remove them from your site.
BRENDA B.No complaints here!
KATHRYN L. B.Jimmy is awesome
ANTHONY G.Always fast and easy great dealer
THOMAS S.