Very efficient friendly. Great expierence
KAY M. A.
Customer Reviews for Pacific Gasoline
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Over the years I have rented many uhaul trucks/trailers and this location is by far the best service I have received. This is the second time I've used this location. If I find myself needing to rent another trailer this is where I will go.
SHAYNE C A.Jimmy is hands down the friendliest Uhaul person I've ever met and I REALLY like the guy in South Lake Tahoe. THANK YOU JIMMY!
Susannah T.Outstanding, Jimmy, got me out. Easy enough and truck was in great condition… just under 1k miles, travelled… no issues
NICHOLAS S S.Jimmy at Pacific Gasoline/Uhaul is professional and a pleasure to work with. I'll be back. Leo
LEO R C.I rent alot from the family and is always an excellent experience!
RANDY A W.Excellent service. Great truck. Very comfortable.
SCOTT T.Jimmy was great help. First rate
RODNEY L M.Jimmy was excellent in every way!
DAVID M L.The tires are a little thin .still legal but wore very low . kept me looking at them the whole time .
RAUL R R.Perfect. This location was helpful, professional, and honest. Definitely recommend.
CHRISTA L S.Nothing
Donald A.Get rid of the old man who works there. In a matter of 5 minutes he managed to tell us we were liberals who needed to go back to California (not from California) and that we are racist (completely unfounded) all with customers standing there listening. If he had known anything about us, he would know that there is no truth to any of his accusations but I guess this is what we get for doing business in "his" town. The old man is clearly off his rocker and should not be allowed to work there as he is a clear threat to the business and it's customers.
CHRISTOPHER P.Nothing this place is off the charts for customer service
GARY M L.This family works very hard! Always friendly and helpful
DREW A.Jimmy was GREAT! So friendly and helpful. Highly recommend this Uhaul center.
RICKY D H.Very friendly staff! Thoroughly enjoyed the experience.
Lise D.Nothing exceptional service. Thank you JImmy u da man
DANIEL E R.Always recommend this location to friends!
DEWAYNE EVAN A.Nothing. This location is the best! Always friendly and helpful!
DEWAYNE E A.Great service all around , trailer well.maintained and clean I would highly recommend uhaul
BLYTHE KIYOMI A.Jimmy was the man after the event was canceled he said that he would not charge me for the trailer a real Stan up guy
RODNEY RAY M.Nothing the service was excellent!
STEPHEN BERNARD J.Much MUCH better customer service than the Carson City location. We felt like we were ripped off on the fuel charge. Upon returning the truck to Carson City they said the fuel was a “little†low. I offered to take it across the street to add a couple of gallons and was told “ don't worry, I'll take care of you. When we got our bill I saw that we were charged $60 for a couple of gallons. Being retired every dollar is important. We will NEVER use Carson City again. The folks at Gardnerville were the perfect 10 in customer service.
NORMAN CURTIS M.Jimmie and crew always do their best to fulfill my hauling requirements!!!
BROOK T.Jimmy was awesome and the entire experience was very smooth. This made our move that much less miserable.
SUSAN M.The employees make this a good spot, the building is old and hard to get equipment into but I still like it.
james S.Jimmy and staff are the epitome of service and prompt handling. Incredibly easy and flexible to work with. It is why I drive further and ensure my needs coordinate with their availability because I won't deal with anyone else. Cheers! Mike
MICHAEL H.Fantastic location, super efficient and friendly people. I would go out of my way to rent from them again. They also have the cheapest gas in town. Highly, highly recommended!
ELLA C.The truck was clean and ran well. The air conditioning was top notch. The staff was friendly, courteous and competent! U-Haul / Pacific Gasoline is a terrific business!
LAKE TAHOE V.Absolutely the best service 100% in an emergency the best help
DANIEL GERRARD F.Great customer service! Clean vehicle Very affordable
ELIZABETH FLORES B.Nothing. Jimmy was excellent. Professional, knowledgeable and friendly.
VICKIE JEAN D.This guy was great actually. Very nice and helpful.
RACHEL MARIE H.Nothing
SAM JOHN L.They are the best in the area. Easy and friendly. The best uhaul I have ever used and I have used a lot of uhauls....
RUSSELL WILLIAM D.Great service! My 5th or 6th rental from Jimmy at Pacific. Friendly, reliable and has all the options! We highly recommend!
KATHLEEN W.Our first experience with drop off was horrible. But the ladies that were checking in the trucks, were friendly, and very accommodating! They made a great experience for us!
RICHARD PAUL B.Jimmy is the best you have at Uhaul!!
MARK C.The guy who checked me out was incredibly nice and made the whole experience. The reservation process was a nightmare so this really made up for that. The truck was clean but the windshield was totally filthy.
Kevin C.Everything went very smooth and easy would recommend for anyone to rent from this location
JAMES P.Great experience!
CHRISTINE R.Great people and wonderful service! Thank you Jimmy!
MATTHEW DALE T.Have equipment avaiable so your customers don't have to travel a total of 264 miles to pick up a trailer!!!!!!!
ALICE B.Jimmy, the young man that helped me was amazing. He knew all his customers by name and helped multiple people at once. Jimmy went out of his way to make this experience perfect.
NISHELLE M.Thank you, Jimmy.
EVAN P.Jimmy is great and always so helpful!
EVAN P.none they were quick, knew what they were were doing and all the equipment, the hook up went fast too.
RICHARD W.Great service! Thanks Jimmy!
DANIEL C.Very nice people there. Would recommend to everyone.
PAUL W.Always fast and easy to rent from
THOMAS S.The people who run the station and manage the U haul rentals are great. I rent often and do other business with this location. The people are outstanding!
Matthew B.great people who really care about they're customers
CHRIS R.Very professional experience!! Jimmy is the best!!
MARK C.Extremely helpful, knowledgeable, and friendly staff. I look forward to doing business with them again.
Randolph M.I pulled up and a gentleman came out immediately before I could get out of my truck. He offered to back my car with the trailer in for me. He was very helpful and kind.
AMY CHARLENE B.Wonderful service and Jimmy was a huge help!
JORDAWN A.Very friendly staff! Jim & Jimmy provided excellent customer service!
RORY P.This location was excellent. But the fact that I had to drive to Gardnerville in the first place because the Reno location cancelled on me on my moving day because they couldn't fulfill my reservation needs improvement. I wasted four hours of moving time plus gas and the stress of trying to find a trailer on a holiday weekend because you couldn't honor my reservation due to an inventory shortage. I'm never booking Uhaul again.
Colin N.Excellent customer service and a great location to rent from. Thank you again Pacific Gas!!
ROSALINA G.Great people and service!
ANTHONY A.Staff is polite, courteous and made the rental experience terrific.
William N.