Jimmy and the rest of the folks at Pacific Gasoline were professional, personal, and efficient. I've use them for three moves and each time was treated like I was their most important customer. I would recommend them to anyone needing U-Haul services in the Reno / Lake Tahoe area.
DONALD D. G.
Customer Reviews for Pacific Gasoline
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Jimmy is the best. Great service. In and Out in less than 10 minutes
JAMES J. T.The owner was thoughtful and considerate. I will definitely use this location for all my rental needs.
DANIEL M.Jimmy is outstanding. Not only professional and efficient but honest and caeing!
Bruce K.I scheduled movers through your site and they didn't show up. I don't have any way to write a review because the transaction wasn't completed. This was Travis Scott movers. You should remove them from your site.
BRENDA B.No complaints here!
KATHRYN L. B.Jimmy is awesome
ANTHONY G.Always fast and easy great dealer
THOMAS S.All good
THOMAS S.The staff at this location were terrific. Friendly, efficient, and very quick with processing my rental. I would highly recommend to anyone to use this location.
WILLIAM L. F.As good as they come with customer services, communication, quality of their vehicles and customer empathy! Uhaul should be proud!
KC K.It's people like these that renew my faith in small business.. Tks for your kindness..
CLAUD W. A.All went well except that the tow dolly we ordered was not available so we had to use a larger trailer.
DONALD J. P.Pacific Gas is very helpful and accommodating every time I go in for an U haul.
RONALD M. E.Do a better assessment of the trailer when checking it in and also before renting it out. Missing the forward lashing chain is an obvious deficiency, and that ought not be on me, the customer, to find out. Better attention to detail is what uhaul can improve. The Redding agent was kind about it and promptly installed a replacement chain.
GEORGE F.Jimmy is awesome and remember me after a years time. Always professional
MARK S.Customer service great!
AMANDA F. C.I believe the manager's name is Jimmy. He's great. Gave me options and was very helpful. I highly recommend Pacific Gasoline U-Haul
STEPHEN R. S.The person that recieved the trailer was helpful, friendly and informative. I will definitely rent from there again.
JOHN S.Good service, good prices and clean equipment
JAMES L. C.Very efficient friendly. Great expierence
KAY M. A.Over the years I have rented many uhaul trucks/trailers and this location is by far the best service I have received. This is the second time I've used this location. If I find myself needing to rent another trailer this is where I will go.
SHAYNE C A.Jimmy is hands down the friendliest Uhaul person I've ever met and I REALLY like the guy in South Lake Tahoe. THANK YOU JIMMY!
Susannah T.Outstanding, Jimmy, got me out. Easy enough and truck was in great condition… just under 1k miles, travelled… no issues
NICHOLAS S S.Jimmy at Pacific Gasoline/Uhaul is professional and a pleasure to work with. I'll be back. Leo
LEO R C.I rent alot from the family and is always an excellent experience!
RANDY A W.Excellent service. Great truck. Very comfortable.
SCOTT T.Jimmy was great help. First rate
RODNEY L M.Jimmy was excellent in every way!
DAVID M L.The tires are a little thin .still legal but wore very low . kept me looking at them the whole time .
RAUL R R.Perfect. This location was helpful, professional, and honest. Definitely recommend.
CHRISTA L S.Nothing
Donald A.Get rid of the old man who works there. In a matter of 5 minutes he managed to tell us we were liberals who needed to go back to California (not from California) and that we are racist (completely unfounded) all with customers standing there listening. If he had known anything about us, he would know that there is no truth to any of his accusations but I guess this is what we get for doing business in "his" town. The old man is clearly off his rocker and should not be allowed to work there as he is a clear threat to the business and it's customers.
CHRISTOPHER P.Nothing this place is off the charts for customer service
GARY M L.This family works very hard! Always friendly and helpful
DREW A.Jimmy was GREAT! So friendly and helpful. Highly recommend this Uhaul center.
RICKY D H.Very friendly staff! Thoroughly enjoyed the experience.
Lise D.Nothing exceptional service. Thank you JImmy u da man
DANIEL E R.Always recommend this location to friends!
DEWAYNE EVAN A.Nothing. This location is the best! Always friendly and helpful!
DEWAYNE E A.Great service all around , trailer well.maintained and clean I would highly recommend uhaul
BLYTHE KIYOMI A.Jimmy was the man after the event was canceled he said that he would not charge me for the trailer a real Stan up guy
RODNEY RAY M.Nothing the service was excellent!
STEPHEN BERNARD J.Much MUCH better customer service than the Carson City location. We felt like we were ripped off on the fuel charge. Upon returning the truck to Carson City they said the fuel was a “little†low. I offered to take it across the street to add a couple of gallons and was told “ don't worry, I'll take care of you. When we got our bill I saw that we were charged $60 for a couple of gallons. Being retired every dollar is important. We will NEVER use Carson City again. The folks at Gardnerville were the perfect 10 in customer service.
NORMAN CURTIS M.Jimmie and crew always do their best to fulfill my hauling requirements!!!
BROOK T.Jimmy was awesome and the entire experience was very smooth. This made our move that much less miserable.
SUSAN M.The employees make this a good spot, the building is old and hard to get equipment into but I still like it.
james S.Jimmy and staff are the epitome of service and prompt handling. Incredibly easy and flexible to work with. It is why I drive further and ensure my needs coordinate with their availability because I won't deal with anyone else. Cheers! Mike
MICHAEL H.Fantastic location, super efficient and friendly people. I would go out of my way to rent from them again. They also have the cheapest gas in town. Highly, highly recommended!
ELLA C.The truck was clean and ran well. The air conditioning was top notch. The staff was friendly, courteous and competent! U-Haul / Pacific Gasoline is a terrific business!
LAKE TAHOE V.Absolutely the best service 100% in an emergency the best help
DANIEL GERRARD F.Great customer service! Clean vehicle Very affordable
ELIZABETH FLORES B.Nothing. Jimmy was excellent. Professional, knowledgeable and friendly.
VICKIE JEAN D.This guy was great actually. Very nice and helpful.
RACHEL MARIE H.Nothing
SAM JOHN L.