Customer Reviews for Pacific Gasoline
(U-Haul Neighborhood Dealer)

1,360 reviews

1479 Hwy 395 N   Gardnerville, NV 89410
(On Main St)

(775) 782-7927

Office Hours

  • Mon-Fri: 7 am - 6 pm
  • Sat-Sun: 7:30 am - 6 pm
Special Operating Hours
  • 6/6/2025: 8:00 am - 4:00 pm
  • 6/7/2025: 8:15 am - 1:00 pm
  • 6/8/2025: 8:15 am - 1:00 pm

Services at this Location:

Contact Us

(775) 782-7927

1479 Hwy 395 N
Gardnerville, NV 89410
(On Main St)

Services at this Location:

Office Hours

  • Mon-Fri: 7 am - 6 pm
  • Sat-Sun: 7:30 am - 6 pm
Special Operating Hours
  • 6/6/2025: 8:00 am - 4:00 pm
  • 6/7/2025: 8:15 am - 1:00 pm
  • 6/8/2025: 8:15 am - 1:00 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Very professional, helpful and friendly. Customer service was top notch.

TYLER A 
Rating:
5.0

I can’t say enough about how courteous thoughtful and respectful Mr Jimmy is every time I have needed something from his business. This is a local family run business that will always be my first choice. One stop shop for your U-haul needs and it is also a gas station with very competitive prices on fuel to fill your tank back up when it’s time to return the rental.

JAMES R 
Rating:
5.0

Thanks Jimmy for great service

DANIEL M 
Rating:
5.0

Good company

ERIC W 
Rating:
5.0

Everything was taken care of for me. The employees were great.

GARY M 
Rating:
5.0

Customer did not leave a comment.

JACQUELYN A 
Rating:
5.0

Customer did not leave a comment.

DANIEL H 
Rating:
5.0

This Location is right in the heart of downtown. Very small place, and not overwhelming, especially for a first time renter like myself. Moving is a challenge in itself, and renting a truck and having to drive it felt like a dive off a cliff. But the operators made me feel at ease, provided great suggestions and upgrades I didn’t know I needed and I don’t know how I would have done without. I’m extremely grateful. Phone support prior to physical location was also very friendly. Booking the reservation was very easy as well. I would definitely go to this location again if I need U-Haul assistance and would recommend to anyone. I also like that I could talk to someone who could guide me through pick up and drop off, as opposed to 100% online experience that is also offered at some locations supposedly. I really appreciate live interaction. Companies must keep it going, it makes a dramatic difference. I would have probably abandoned the whole affair if no human support was available at the location. Thank you so much Pacific Mart for your assistance and thank you for being a part of this great community!

ANA S 
Rating:
5.0

This was a great experience. Very professional - made sure equipment was clean and ready. Last time I rented from another rental company but with this great experience I will continue with U-haul in Gardnerville. Good job.

HAROLD L 
Rating:
5.0

Jimmy is absolutely the best! Can’t recommend him enough!!

DANIEL K 
Rating:
5.0

Customer did not leave a comment.

JOHN B 
Rating:
4.0

Customer did not leave a comment.

MARVIN P 
Rating:
5.0

Jimmy was very thorough and even called back to verify what I was transporting would fit.

JASON T 
Rating:
5.0

The Gardnerville UHaul guys are awesome!!! Thanks a lot!!!

CARY S 
Rating:
5.0

Great service

TIMOTHY R 
Rating:
5.0

Jimmy took great care of me.

SHIRLEY R 
Rating:
5.0

We have used this location in the past and believe they have the best customer service and availability.

TIMOTHY D 
Rating:
3.0

The owner is always welcoming and helpful.

BILL S 
Rating:
5.0

Thank you Mr. Jimmy! Great operation.

STEVEN L 
Rating:
5.0

Customer did not leave a comment.

Scott R 
Rating:
5.0

Jimmy is AMAZING!!! Very accommodating, very friendly, EXCELLENT customer service!!

GEORGE B 
Rating:
5.0

Customer did not leave a comment.

STEVEN B 
Rating:
5.0

Service was very friendly, and very professional, great price and well maintained equipment.

JAIME Q 
Rating:
5.0

Jimmy and this specific location has always been the most helpful and welcoming to deal with. I will always do business here, even if it tacks on extra mileage to my final bill.

STANLEY R 
Rating:
5.0

Customer did not leave a comment.

Scott W 
Rating:
5.0

Rented a number of times from this location. Jimmy is the best, never disappointed ...

JOHN S 
Rating:
5.0

Keep being you it's great there

THOMAS J 
Rating:
5.0

Customer service was excellent, I will definitely rent from this location again! Equipment was well maintained!

AARON Q 
Rating:
5.0

Prompt and great customer service. Jimmy always ensures the best service.

NEAL F 
Rating:
5.0

nothing, excellent and quick service.

JACK G 
Rating:
5.0

Customer did not leave a comment.

JEFFREY A 
Rating:
5.0

Customer did not leave a comment.

VICTOR M 
Rating:
5.0

Customer did not leave a comment.

TODD S 
Rating:
1.0

The customer service was great as far as upfront customer service, but there were issues getting the U-Haul a day prior when the company itself called me to go in there a day early waited an hour and a half outside in the cold and never got the keys until the following morning.

Marcos J 
Rating:
4.0

The Uhaul truck had new tires on the rest, but the front tires were near the wear bars. The truck had a significant tire balance problem, and had to be replaced. Uhaul sent a guy from Dickerson’s mobile truck service to replace the tires at my home after I had loaded the truck. George was great, and replaced the tires, checked the over, and even waited for me to take a test drive to ensure the problem was resolved. Those tires should have been replaced by Uhaul before I picked it up. I will say that Pacific Tire would not have known about the tire out-of-balance situation unless they drove the truck at highway speeds. They did ensure it was clean, and ready to go except for the tire situation

Jeffery D 
Rating:
5.0

Jimmy fixed an issue for us after an online snafu occured. He is a genuinely nice guy. We will reccomend him to all. Merry Christmas.

SUE B 
Rating:
5.0

I’m am a returning customer for this location because they are always helpful and great service.

JACQUELYN W 
Rating:
5.0

Jimmy was amazing. I wish all of my customer Experiences were this positive!

GLEN A 
Rating:
5.0

Customer did not leave a comment.

JIMMY T 
Rating:
5.0

Professional

STUART S 
Rating:
5.0

Customer did not leave a comment.

DEWAYNE A 
Rating:
5.0

jimmy has excellent customer service

JOSHUA R 
Rating:
5.0

Excellent service, rental delivered ahead of time, in good condition. Drop off was just as efficient. I will rent again from Pacific Service and will recommend it to friends.

JACK G 
Rating:
5.0

The owners should wear or display Uhaul insignia on their persons.

MATTHEW S 
Rating:
5.0

Customer did not leave a comment.

DARLENE N 
Rating:
5.0

Great

ERIC W 
Rating:
5.0

Customer did not leave a comment.

JEFREY R 
Rating:
5.0

Customer did not leave a comment.

LUKA D 
Rating:
5.0

Customer did not leave a comment.

RYAN M 
Rating:
4.0

Customer did not leave a comment.

DANIEL L 
Rating:
5.0

Awesome customer service…Thanks Jimmy!

SAMPSON E 
Rating:
5.0

Outstanding family business

GREGORY P 
Rating:
5.0

Like renting from family.....Best u haul I have ever used and used a lot of them!

RUSSELL D 
Rating:
5.0

Thank-you

PAUL L 
Rating:
5.0

Customer did not leave a comment.

KENNETH R 
Rating:
5.0

Customer did not leave a comment.

JAMES F 
Rating:
4.0

Perhaps, better communication of personnel availability.

JULIE M 
Rating:
5.0

Customer did not leave a comment.

Travis C 
Rating:
5.0

The store owner/manager is just a great guy and very friendly as well as getting you in and out quickly

CHRISTOPHER D 
Rating:
5.0

Customer did not leave a comment.

THOMAS L 
Rating:
5.0

As always, a seamless pick up and drop off experience at Pacific. Jimmy and his entire family are simply the best!

JAMES L 
Rating:
4.0

Customer did not leave a comment.

David M 
Rating:
5.0

All good

MILES H 
Rating:
5.0

Jimmy was great. He got us the truck we needed, when we needed it.

CHRISTOPHER S 
Rating:
5.0

Customer service is always spot on. I look forward to using these services again.

RYAN W 
Rating:
5.0

Jimmy and his family are the best of the best. Can’t say enough good about them and their business. .

MICHAEL O 
Rating:
5.0

Pacific gas is the best! Great people solid equipment

RUSSELL D 
Rating:
4.0

Customer did not leave a comment.

DAVID D 
Rating:
5.0

Greeted by a friendly face. The gentleman who helped me, was fun and conversational. I told him I was glad I had come to this location to pick up the trailer I rented.

RODNEY E 
Rating:
5.0

No reason to anywhere else. Gardnerville uhaul is quick and easy. This is a no brainer.

RANDALL S 
Rating:
5.0

What an exhilarating experience! I rented a 6 x 12' open trailer to move 2 cords of almond firewood 30 miles to my home (2 trips). I'm a senior female & never towed a trailer before. Jimmy was awesome, got me hooked up with a few words of wisdom & I was off. It was so easy & I was able to do it myself. Two days with insurance was less than $100, very reasonable! Go see Jimmy. He works so hard & will take good care of you! 🌺

DONNA M 
Rating:
5.0

Customer did not leave a comment.

WALKER B 
Rating:
4.0

Customer did not leave a comment.

DAVID D 
Rating:
5.0

Customer did not leave a comment.

NOLAN S 
Rating:
5.0

AWESOME experience!

JANICE C 
Rating:
4.0

just a longer drive to get the trailer as the ones in carson apparently did not have the trailer. Added a couple of hours to my day to pick up the trailer

mark V 
Rating:
5.0

Jimmy, took care of me first thing this morning, did the paperwork and out the door I went. Straps , chains and lights were all in good working order.

JOHN B 
Rating:
5.0

Customer did not leave a comment.

WALKER B 
Rating:
5.0

Customer did not leave a comment.

PAUL J 
Rating:
5.0

Customer did not leave a comment.

ALEXANDER W 
Rating:
5.0

Awesome service

WILLIAM M 
Rating:
5.0

Jimmy does a great job!

TIMOTHY M 
Rating:
4.0

Friendly staff, pick up process easy.

TIMOTHY R 
Rating:
5.0

Everything was great

THOMAS S 
Rating:
5.0

This location is ran by professionals who care !! They are Vietnamese ran. The persons name is Jimmy. He should be training all the uhaul chains on their responsibilities and courtesy to customers. I will use uhaul again, only due to my love for the Shoen family. I film movies at Linda vista hospital which they own. The family made a profound and lifetime effect on me. They are good American people. 🙏🏻❤️☝️

MILES H 
Rating:
5.0

Shper easy rental and return!! Gas on site for ease of refill prior to return! Super friendly and accommodating for after hours return. 5 stars! Highly recommend! Reasonably priced too.

TANE B 
Rating:
3.0

Customer did not leave a comment.

STEVEN K 
Rating:
5.0

Customer did not leave a comment.

PAUL J 
Rating:
5.0

Jimmy is a pro. His team made it easy for me to fill the truck when I returned it.

Scott S 
Rating:
5.0

Jimmy is very friendly and helpful. I highly recommend this location.

ROBERT F 
Rating:
5.0

Customer did not leave a comment.

PATRICIA W 
Rating:
5.0

Customer did not leave a comment.

Nancy P 
Rating:
5.0

Very nice and helpful!

Teresa P 
Rating:
5.0

Customer did not leave a comment.

gary l 
Rating:
5.0

Customer did not leave a comment.

KARIN C 
Rating:
5.0

The staff was very friendly and knowledgeable. I couldn't ask for a better experience

LUIS M 
Rating:
5.0

They were great!

TERESA P 
Rating:
5.0

Customer did not leave a comment.

SHIRLEY L 
Rating:
5.0

Customer did not leave a comment.

MICHAEL O 
Rating:
5.0

Customer did not leave a comment.

DEREK A 
No reviews have been submitted for this location.
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