Customer Reviews for Pacific Self Storage
(U-Haul Neighborhood Dealer)

35 reviews

3047 W Osage St   Pacific, MO 63069

(636) 334-9582

Hours

  • Mon-Fri: 8 am - 2 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Special Operating Hours

  • 4/17/2021: Closed

Services at this Location:

Contact Us

(636) 334-9582

3047 W Osage St
Pacific, MO 63069

Services at this Location:

Hours

  • Mon-Fri: 8 am - 2 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Special Operating Hours

  • 4/17/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Make sure you put keys in the box for person ordering uhaul also truck didn't have the dollies or blankets I ordered. Which I then had to turn around to pick them up.

Gary S. 
Rating:
5.0

Hire more representatives like Susan

Mike M. 
Rating:
3.0

Customer did not leave a comment.

Emerald B. 
Rating:
4.0

Great Location and flexibility.

Jerry J. 
Rating:
5.0

Customer did not leave a comment.

Tonya T. 
Rating:
2.0

Customer did not leave a comment.

Dana B. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS H. 
Rating:
4.0

Customer did not leave a comment.

Corey B. 
Rating:
5.0

Service mgr pleasant, professional, and helpful. Truck had been recently washed, but whoever had it previously must have taken a road trip and since a regular wash will not remove windshield bugs, I suggest washes include special attention to the windshield.

Alois H. 
Rating:
5.0

Customer did not leave a comment.

John K. 
Rating:
4.0

Make sure to explain the after hours return policy clearly

MARY R. 
Rating:
5.0

I would recommend Uhaul to anyone moving, the truck had great gas mileage. We had to extend the rental one day and had no issues at all when calling Uhaul. Very happy with Uhaul service.

Cheryl C. 
Rating:
1.0

Seriously I was charged an extra day because I returned it after hours (when move was done). I will never recommend Uhaul to anyone. What a joke. Oh I was also double charged the 14 dollar insurance from the pick up and return.

April C. 
Rating:
5.0

Easy to pick up using the online system.

Kimberly H. 
Rating:
1.0

took over 2 hours to get me a truck and when i was doing the self return had the cops called on me for suspicious activity

Bruce E. 
Rating:
5.0

Customer did not leave a comment.

Kerry D. 
Rating:
4.0

There were no furniture pads as ordered (12) yet the charge remained on the bill. 6 were discovered inside the truck when started to load. This caused problems at the return site.

David E. 
Rating:
5.0

Customer did not leave a comment.

Garry G. 
Rating:
5.0

This location was where I asked to drop off at, and U-Haul changed it somewhere totally different after confirming I could drop off here. I had to Change the reservation 4 times through U-Haul on this move. Worst time I've ever had dealing with U-Haul.

Jason B. 
Rating:
5.0

Customer did not leave a comment.

Garry G. 
Rating:
5.0

Nothing

Franklin P. 
Rating:
5.0

Nothing,,everything was perfect

Debbye B. 
Rating:
2.0

Customer did not leave a comment.

Clyde B. 
Rating:
5.0

Customer did not leave a comment.

jessica C. 
Rating:
4.0

Customer did not leave a comment.

Jerry H. 
Rating:
5.0

Nothing, really. Counter person very helpful, professional, flexible. Trailer clean, tires great, lights worked, etc. Easy tow. Only concern I have is I dropped trailer off after hours and I was concerned as to how to secure it. Possibly a lock of some kind with a drop box?

Alois H. 
Rating:
5.0

Easy pickup and drop off. Truck fee, miles charge and gas refill make it pricey, but you pay for the convenience.

EUGENIA C Y. 
Rating:
3.0

U Haul needs a new website.

Michelle R. 
Rating:
5.0

Customer did not leave a comment.

Scott D. 
Rating:
5.0

We had a great experience! THANK YOU for being accommodating under a short timeframe. My friends that picked the U-Haul up said that the staff was very nice. Will definitely recommend this location to my friends and family in the future!

Tyler B. 
Rating:
5.0

Customer did not leave a comment.

frances B. 
Rating:
4.0

Just starting out and they didn't have a lot of supplies that I could have used that I had planned on buying there

Johnathan H. 
Rating:
5.0

Very helpful staff.

Mike M. 
Rating:
5.0

Wonderful people storage their is awesome and very secure would definitely go back

lisa S. 
Rating:
5.0

Fantastic people very helpful and friendly

William S. 
No reviews have been submitted for this location.

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