Was the person helpful? He told us where to park the trailer and we were having problems trying to do the app check in and even called my mom to try and have her check it in but the app kept filtering back when tried to complete check in so asked the person at Sam’s to check us in and he refused said “ I will do it in the morning.” We dropped it off at 6:21 and he was open until 10:00pm. Would I recommend for drop off yes as our drop offs are limited in our rural settings and others had great experience so others may of been more helpful there. We called uhaul and explained so Laurie made sure we were no wrongly charged for anything. Uhaul is great
John F
Sams Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pacific, MO 63069
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Customer Reviews
- 4.0 Average Customer Rating
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Don't charge a cleaning fee when I cleaned out the truck before I returned it
Steven W1. I learned 18 hours before my pickup time that I had to go to a location 30 minutes away. That cost me a $50 Uber ride and is unacceptable. 2. I had reserved a dozen furniture pads and learned when I got to the pickup location "we don't have any pads." You're a moving company, and, you accepted my reservation for those. 3. Upon checkin, I noted that the truck was "clean". Then, I got inside. Several empty drink bottes and other trash. Melted chocolate on the dash and consol. A sticky substance on the floor. I cleaned it myself before returning the truck so I wouldn't be charged for someone else's mess.
Adam BSams, is a great place to drop off. They never hassle me and the check out is fast. Yes, the place was clean. My wife wanted to go get a soda from Sams after we dropped off from the market because it is clean.
James RClean and courteous!!
CASEY W