Customer Reviews for Packrat Mini Storage Llc

34 reviews

1661 Bergstrom Rd   Neenah, WI 54956

(920) 722-4800

Office Hours

  • Mon-Sun: 7 am–7 pm

Services at this Location:

Contact Us

(920) 722-4800

1661 Bergstrom Rd
Neenah, WI 54956

Services at this Location:

Office Hours

  • Mon-Sun: 7 am–7 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Tammy M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Linest S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bob W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kent P  |  Overall Experience 
Rating:
5.0

Great place to store your things. Wonderful staff and top notch facilities.

RICK B  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

BARBARA B  |  Overall Experience 
Rating:
5.0

Very clean and well maintained. Great to have gate entry and it always worked properly. Great location. No problems with loss of anything in our storage unit. Good size unit. Used it for many years until boat and contents were sold when we downsized.

MARTIN E  |  Overall Experience 
Rating:
5.0

This was my first time renting a storage unit and I was pretty happy overall with the facilities, the whole experience.

RICK N  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LAURA C  |  Overall Experience 
Rating:
5.0

Been using Pack Rat for nearly 20 years. What I liked about this facility is that the driveway was paved and plowed soon after a snowfall. I also liked the security fence with keypad code needed to get in. I felt storage was safer this way. Kelly, the owner was often on site and he did visual inspections of the outside of the units. He even called me once to tell me that I had improperly locked my unit.

TOM B  |  Overall Experience 
Rating:
5.0

The question about facility being secure and well lighted. I wanted to answer yes, but unfortunately since I had my unit broken into and a very large amount of items were taken out of there I could not answer yes to this. If not for the theft issue I liked the convenience of the facility and use of key pad to get in. I just can't get over the fact about the theft though.

STEVE S  |  Overall Experience 
Rating:
5.0

Kelly is vary nice and friendly as well as Laura in the office . Thanks Folks

CURT N  |  Overall Experience 
Rating:
5.0

I used this facility for around three years. Always accessible, clean and well kept ( no trash laying around). I think the prices are reasonable and would recommend this place to anyone. Thanks.

CHUCK P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAYSON C  |  Overall Experience 
Rating:
5.0

Kelly and his wife are great people, always a pleasure to work with, always kept the facility in top notch shape. Thank you! Todd Hunter 920-915-3680

TODD H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALEX R  |  Overall Experience 
Rating:
5.0

I’ve rented from Pack Rat a few times now, and would rent again if needed. Storage was clean, affordable, and secure. Very prompt service. Staff is very friendly.

TRISHA K  |  Overall Experience 
Rating:
5.0

Nice people and good communication Thanks

Chuck S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BOB S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

VICKI R  |  Overall Experience 
Rating:
5.0

I had no problems with this company. The people were great, the facility was secure, and it was exactly what I needed for as long as I needed it. I lost my deposit because of my not following the contract due to my issues of getting my stuff moved but I totally understand and agree with the business. All I can say is Thank You to pack rat for being there for me.

DAWN M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOHN A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GARY K  |  Overall Experience 
Rating:
5.0

The staff was friendly and would call back with in the day with any answers to questions I had.

TRACEY T  |  Overall Experience 
Rating:
5.0

Kelly & Laura were friendly & helpful. It was a pleasure doing business with you.

CHRISTINE P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LEXANN H  |  Overall Experience 
Rating:
5.0

We had a great experience and will be using the Company again as well as referring out. Thank you for your great customer service.

TRISHA B  |  Overall Experience 
Rating:
5.0

We needed a small storage unit for only a couple months. The manager was very responsive and a pleasure to work with. The facility felt secure since it was gated and required a 4 digit pass code.

NICK W  |  Overall Experience 
Rating:
4.0

Thank you

DAN B  |  Overall Experience 
Rating:
5.0

Very pleased

SHAWN H  |  Overall Experience 
Rating:
5.0

Kelly is great to deal with, super friendly and has always been easy to get a hold of

NICK C  |  Overall Experience 
Rating:
5.0

Owner is extremely friendly, nice, and easy to work with. Thank you!

MACKENSIE S  |  Overall Experience 
Rating:
5.0

Fabulous people to work with! Clean and safe facilities!

LARA K  |  Overall Experience 
No reviews have been submitted for this location.

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