The vehicle had roaches I seen a dead roach inside of the driver’s door pocket. I have a picture if you would like to see it also when I stop the vehicle and turn it off open the door I seen a roach run underneath the rubber floor the vehicle has a check engine light on that will not go off. Also the AC knob is not functioning properly. The vehicle itself road nice but needs to be clean before each rental, but got the job done.
JAMEL G
Customer Reviews for Pakmail
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Truck given needs some maintenance needed steering is not aligned straight. It is little off to drive in a straight road
BHASKARARAO BEverything worked out nearly perfect. We completed what we set out to do smoothly.
ANDREW CEasy drop off. Thank you
MICHAEL LAlthough the guy at the desk was super friendly and positive, the equipment was filthy and had blood stains in it. I don't know what happened to U Haul, they used to care about the conditions of their trucks. Another location added to my "DO NOT RENT" list (disappointed customer)
KISAHY PI was misinformed about dropping off the truck. I asked and was told it was ok to drop off at the Orange blossom trail location, and was overcharged 188 dollars. I would like to be reimbursed the overcharged amount
CARLOS CExcellent customer service.
Sursattie NMake sure the employees are explaining the rental process properly. I ended up spending $81 dollars for a hour under 40 miles. Because they told me I they will hold a deposit in case I go over mileage. I would have never rented that. I have had a U-Haul for a day and didn’t pay that much
Aaron B