Customer Reviews for Par Mar Store 123
(U-Haul Neighborhood Dealer)

627 reviews

1430 Van Voorhis Rd   Morgantown, WV 26505

(681) 285-3136

Location Hours

  • Mon-Sat: 8 am - 6 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022: 8:00 am - 1:00 pm

Services at this Location:

Contact Us

(681) 285-3136

1430 Van Voorhis Rd
Morgantown, WV 26505

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 6 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022: 8:00 am - 1:00 pm
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The staff was friendly, knowledgeably and great to deal with.

Vito V. 
Rating:
5.0

Customer did not leave a comment.

Peter P. 
Rating:
4.0

Customer did not leave a comment.

Dawn W. 
Rating:
5.0

Customer did not leave a comment.

Amanda L. 
Rating:
5.0

Just keep up the good work...everything was good!

Joseph C. 
Rating:
3.0

They hid bald tires. Overfilled the air conditioning. Our tires burst and the van was so hot it burned me.

ryan F. 
Rating:
5.0

The store manager and his team were awesome! I struggled with the lock on the key box and they were quick to help me with it. Extremely nice and helpful!!

Nacolle C. 
Rating:
5.0

Customer did not leave a comment.

Rahat A. 
Rating:
5.0

Customer did not leave a comment.

william B. 
Rating:
5.0

Customer did not leave a comment.

Jay R. 
Rating:
5.0

Customer did not leave a comment.

Bruce B. 
Rating:
5.0

Customer did not leave a comment.

Andy W. 
Rating:
5.0

Customer did not leave a comment.

Olivia N. 
Rating:
5.0

Customer did not leave a comment.

Shelby T. 
Rating:
5.0

Great services. Easy to work with. Good quality equipment

Gary E. 
Rating:
5.0

Customer did not leave a comment.

Frank P. 
Rating:
5.0

Customer did not leave a comment.

Roger D. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey W. 
Rating:
5.0

The 2 people we worked with were so friendly and helpful we will definitely be using this location next year when we move our daughter out of her apartment.

Michael J. 
Rating:
3.0

Customer did not leave a comment.

Terry B. 
Rating:
4.0

Customer did not leave a comment.

keith H. 
Rating:
3.0

Check engine light was on. We were told it had been this way for a few months and not to worry about it, as it was an oxygen sensor. Wasn't very reassuring.

Danielle L. 
Rating:
5.0

Staff was helpful, timely, and professional. Will definitely use this location again. Highly recommend.

CINDY B. 
Rating:
5.0

Customer did not leave a comment.

Dionne B. 
Rating:
5.0

Customer did not leave a comment.

Vic R. 
Rating:
5.0

Excellent service. Truck was perfect for what I needed it for.

William M. 
Rating:
3.0

We ordered 15 foot truck in advance and assured would be one. Friday night before move got a call and said only a 26 foot available. Way too big for a small one bedroom apartment but at that point had no choice but to take it. There were lots of smaller trucks there however when we picked it up at 6:00 am. Everything else about the truck itself was fine however.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

james C. 
Rating:
5.0

Customer did not leave a comment.

Rachelle D. 
Rating:
5.0

Friendly steady paced

tr B. 
Rating:
5.0

Customer did not leave a comment.

BORIS Z. 
Rating:
5.0

Customer did not leave a comment.

Christine H. 
Rating:
5.0

Joe and Brayden made my experience wonderful. Keep up the great work!!

jason A. 
Rating:
5.0

Everyone that works here is great!

Heather W. 
Rating:
5.0

Fantastic customer service and equipment! Would definitely recommend this location to anyone. Joe did an excellent job helping me out and explaining everything and went above and beyond!

Kaitlin W. 
Rating:
5.0

Customer did not leave a comment.

james P. 
Rating:
5.0

The people at the location were friendly and helpful. I was very happy with the service, convenience and the vehicle.

John L. 
Rating:
5.0

Customer did not leave a comment.

JOHN W. 
Rating:
5.0

Customer did not leave a comment.

Richard W. 
Rating:
5.0

Nothing. I think the customer service and focus was top notch, and I will be renting again in August to move our kid again!

bill W. 
Rating:
5.0

My dudes - no notes

Ryan L. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey A. 
Rating:
4.0

Customer did not leave a comment.

Sandra P. 
Rating:
5.0

Customer did not leave a comment.

Jessica W. 
Rating:
3.0

Customer did not leave a comment.

bEN M. 
Rating:
5.0

Customer did not leave a comment.

Troy W. 
Rating:
5.0

Customer did not leave a comment.

Allen Dean P. 
Rating:
4.0

Had a difficult finding location. Give better instructions.

david B. 
Rating:
5.0

Customer did not leave a comment.

Frank P. 
Rating:
5.0

Provide written instructions on enabling location services and then a safari update. I lost 45 minutes calling customer service being switched to 3 different employees

PARRISH G. 
Rating:
5.0

This is the 3rd time I have rented from this location and each time I never had an issue. I will say, please continue with the excellent service you guys always provide.

John J. 
Rating:
5.0

Solid service, fast and easy out the door.

Brayden A. 
Rating:
4.0

Customer did not leave a comment.

richard M. 
Rating:
4.0

Customer did not leave a comment.

Anthony D. 
Rating:
5.0

The only issue was the drop off address was wrong.

Seth S. 
Rating:
5.0

Customer did not leave a comment.

Page W. 
Rating:
5.0

Customer did not leave a comment.

bruce B. 
Rating:
5.0

Customer did not leave a comment.

Kent P. 
Rating:
5.0

The customer service I received from 3 gentleman was excellent. I had never pulled a trailer before and these guys took the time to hook my truck to the trailer and explained everything. I drove 5 hrs with NO issues at all. It was a great experience.

mike M. 
Rating:
5.0

Customer did not leave a comment.

Debbie S. 
Rating:
4.0

Mobile phone check in didn't work, manager of site had to check me in by hand (and was great) but the mobile check-in was having issues for multiple costumers that day.

Malana M. 
Rating:
5.0

Customer did not leave a comment.

Joshua G. 
Rating:
5.0

Customer did not leave a comment.

mark M. 
Rating:
5.0

No complaints

MICHAEL H. 
Rating:
3.0

Customer did not leave a comment.

Ryan R. 
Rating:
5.0

Customer did not leave a comment.

Anna Z. 
Rating:
5.0

Customer did not leave a comment.

rachel T. 
Rating:
5.0

Joe and his helper were friendly and efficient. Everything was very smooth.

Dennis M. 
Rating:
5.0

Customer did not leave a comment.

Peter N. 
Rating:
4.0

Customer did not leave a comment.

Gregory M. 
Rating:
5.0

Customer did not leave a comment.

Della S. 
Rating:
5.0

Customer did not leave a comment.

Karen M. 
Rating:
5.0

Customer did not leave a comment.

Charles G. 
Rating:
5.0

Customer did not leave a comment.

Jandaishja M. 
Rating:
5.0

Customer did not leave a comment.

Dana G. 
Rating:
4.0

The only thing was the address on the form was different than where the person that was going to help me was located. It was very confusing.

Jeffrey L. 
Rating:
5.0

Customer did not leave a comment.

Heidi S. 
Rating:
5.0

Drop off took 1 minute... or less

Donna J. 
Rating:
5.0

Customer did not leave a comment.

Kenneth K. 
Rating:
4.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Very friendly staff and had all of the equipment I needed.

Todd E. 
Rating:
5.0

Great customer service at pickup location. The Problem I have U-haul was when I had a flat tire on trailer and call in for repairs it took them 45 min to call back to ask about my problem. The lady on the phone was very nice.

Mark V. 
Rating:
5.0

Don't improve anything. This uhaul has the best customer service. They are friend and great to know.

jason A. 
Rating:
5.0

Very professional and helpful! Thanks for everything!

Elizabeth G. 
Rating:
5.0

Customer did not leave a comment.

BONNIE L. 
Rating:
5.0

Excellent service!

John F. 
Rating:
5.0

Customer did not leave a comment.

michael S. 
Rating:
4.0

Customer did not leave a comment.

EMMETT F. 
Rating:
5.0

Excellent place to rent from, vehicles are well kept and staff are friendly and easy to work with.

Martin C. 
Rating:
5.0

Made everything so much easier we got our work done in one day.

Richard K. 
Rating:
5.0

Customer did not leave a comment.

Lisa C. 
Rating:
5.0

Customer did not leave a comment.

keith Y. 
Rating:
5.0

Won't use any other uhaul place. Mostly because of Joe. He's always easy to work with.

Robert G. 
Rating:
5.0

Customer did not leave a comment.

Leslie F. 
Rating:
5.0

Quick and easy! Had snowed, but they had the truck cleaned off and ready!

Penny P. 
Rating:
5.0

Convince the city to put sidewalks on Van Voorhis Road so people walking to pick up their truck don't get run over.

Martin C. 
Rating:
5.0

Customer did not leave a comment.

Jake P. 
Rating:
3.0

The truck we had did have problems trying to start up, The ignition switch has to be messed up because it did take me awhile to be able to get the key to turn over and start up in the Uhaul.

Danielle W. 
Rating:
5.0

Customer did not leave a comment.

Zachary F. 
Rating:
5.0

Friendly staff and very easy transaction. Truck was ready to go and easy quick return

Sam G. 
No reviews have been submitted for this location.

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