Keep doing what you are doing. Fantastic customer service!! Everything was great.
Kathleen E
Par Mar Store 123
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Morgantown, WV 26505
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Nothing. Robert was excellent and I just wanted to let management know I appreciate him.
Kenneth RWhile I appreciate everything the Par Mar Store staff provided, this was not the location that I scheduled the truck from. I purposefully scheduled the truck two weeks in advance from the Exit 1 storage facility because I had a storage unit there that I was emptying as part of this move. U-haul changed the truck pick up location less than 24 hours before the scheduled pickup and only notified me via email. No phone call. No text. Just email on a day that we were packing up three locations for the move. That's not an acceptable manner or timeframe for a national company to make this type of change. And, it's no way to notify your customer the day before their move. Fortunately, during a break I noticed the email. When I called the distribution number and explained my situation and asked if the truck could be moved by U-haul to the original scheduled location, I was told no. This poorly communicated change cost me an extra two hours on move day. It cost me extra fuel. And, it cost plenty of aggravation on what was already a long day. U-haul can and should do better. This is way off brand for the company.
Shawn CBright, well-lit spot with lots of room. No personnel assisted me, because I had an after-hours (9:45 PM) drop-off.
Thomas GThe man behind the counter was super nice and friendly. We had no issues renting from here and will definitely rent from him again.
DEAN M