Remind the customer about uploading pictures before departing the location.
John B
Par Mar Store 123
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Morgantown, WV 26505
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
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One of your guys indicated that I would need a five-flat plug adapter, so I scrambled to find one. Turns out that I did not need it. Otherwise, both guys with whom I dealt were friendly and helpful.
william mOne of the better locations I’ve ever rented from!
Bart EI will be issuing a formal complaint once my trip was done. I placed a one way trip from WV to AZ on March 6, 2026 with a pick up at cheat lake U-Haul. I reserved the truck with a bench seat as three people were going on the trip. It cost me $1,300 with insurance and supplies, which I did not fully get. I got a call from a different dealership across town telling me they had my truck. I go there and the truck did not have the bench seat. They said I could understand grade to a 15ft, but the nearest was columbus, Ohio. Now, I had to pay $400 to take the 10’ truck to Columbus and get a truck with a bench seat. In Columbus, I paid $2,100 for the upgraded truck. So, I went from paying 1,300, which was refunded to then paying $2,500 because of U-Haul’s multiple mistakes. They also had me returning the truck back to St. Alban’s WV, which makes no sense as all my records show Tempe, AZ. I was offered zero compensation or discount, and was told I could put a crate between the chairs for the third person. If that was to uncomfortable, I was told a smaller lawn chair should fit. I would like to say they were joking, but the rep at the location and the lady on the phone said a chair should fit easily. Is this how U-Haul wants to be represented? To even indicate that type or seating with no seatbelt is beyond comprehension. That was from two separate U-Haul reps. As I said a formal complaint will be filed as paying $1,200 more is inexcusable especially when U-Haul botched a reservation made on March 6th.
BRIAN LSmooth experience with no issues, just the way you want things to go.
Jenny N