charges are too much i would not go there anymore , compare to othersRameshan P.
Customer Reviews for Pari's Mount Pleasant Convenience
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
NothingWAYNE ELLIS E.
1.customer service call centre was pathetic 2.I don't think people have one to two hours to talk to an agent 3.Recommended to have the fuel type sticker on dashboard or gas tankSHESHUKUMAR A.
It all good and experience was also goodAMANDEEP S.
Customer did not leave a comment.Jevin W.
Customer did not leave a comment.AAKASH G.
Customer did not leave a comment.ALISTON N.
Customer did not leave a comment.TANIA P.
There is so much dust inside of the van, seat and steering is not clean. Dust coming from AC went. Parking is so tiny and hard to park. ThxVINAY C.
Customer did not leave a comment.Justin L.
The truck was very stinky. Store had given me air freshener.. I washed vehicle with plain water hose before I usedâ€¦Yet it didn't helpâ€¦Had vomiting sensation throughout the day!!NAGENDRA S.
Customer did not leave a comment.Gurkirat Singh S.
Customer did not leave a comment.Samoya L.
Customer did not leave a comment.Ashokkumar P.
Floor in the cab of the van could've been cleaned, but it was an excellent rental experience other than that. I wouldn't hesitate to rent again from here.Christopher S.
The billing was not proper. We booked for some thing but the data saved something else. The agent at the location seems greedy. Billing was not transparent.PRANEETH KUMAR M.
Customer did not leave a comment.ADEBAYO A.
Customer did not leave a comment.Gyaninder D.
Customer did not leave a comment.VIMAL M.
Customer did not leave a comment.VIMALRAMESHCHAND M.
Customer did not leave a comment.vimal M.
Customer did not leave a comment.vimal M.
The vehicle was NOT clean, we are in a pandemic! Disgusting state of the van. I had to walk to the vehicle then it on myself etc. I didn't get the chance to do a walk around of the vehicle. The gas WAS lower than what they said it was and I HAD to pay to refill it to where they said as there is no proof that gas was below what they said. Never will I borrow a Uhaul from a variety store again. Disgusting experience.Cassandra B.
A key box was located outside the store and I suppose it was gor the customer to drop the keys incase he comes after the store is closed, however the store owner siad to avail that key dropping facility would be for $20 which was surprising to me and failed to understand why should it be infact charged as it should be free of cost. Never saw anywhere that dropping the keys in keybox is a chargable servie. STRANGE.!!!RAVINDRA R.
A better sign in and customer service.UGOCHUKWUR R I.
Customer did not leave a comment.Rathin G.
Customer did not leave a comment.Michael Y.
Train your worker (Kim) to understand the U-haul system and learn good customer service skills please. She is EXTREMELY disrespectful and RUDE.naomi b P.
Customer did not leave a comment.Chinthaka D.
Customer did not leave a comment.satnam S.
I was trying to look for fuel estimate , didn't find anywhere. End up putting more fuel for nothing.Kartik D.
Hi, I really recommend this location. They were very professional and very genuine. I am very happy with service and would definitely go there again if needed. Thanks,hussain A.
Customer did not leave a comment.yashesh S.
Location should not be a small convenience store and your business should be handled by your own people.Amato D.
Customer did not leave a comment.abdul basit F.
Customer did not leave a comment.DURVAL S.
Customer did not leave a comment.DEBJIT D.
Was repeatedly told that location hours were 10-6 and that they had to open early to accommodate my 9am booking. Very slow process. When I informed them that the furniture pads I had booked were not in the truck, was simply told that they did not show in the booking despite the email I had confirming. Needless repetition of instructions. Not sure if it was because I was a single woman but quite condescending. Owner did keep offering me complimentary coffee however.Not what I was expecting. Whole experience was very sketchy. Not a location I would recommend.Susete B.
The owner was helpful and very personableRaymond B.
1. The form / contract filled to do a mobile checkout online was completely ignored, and its preferences completely ignored. 2. I was overcharged for insurance protection that i never selected at the time of signup. 3. Man serving at pari's convenience was rude on the phone when asked for clarification on the over charges. Overall the experience was unsatisfactory. No sense of customer service, poor execution. Be ready for lots of miss information and computer crashes accompanied with longer wait time at the counter. The person treats you like you're there to rob him and damage the vehicle. I'd never go back again.Yasir K.
Customer did not leave a comment.Kadane W.
Customer did not leave a comment.Kushal S.
Customer did not leave a comment.CHINTHAKA D.
Customer did not leave a comment.JIMMY B.
Customer did not leave a comment.CHINTHAKA D.
Best customer service, great helpArun V.
Customer did not leave a comment.AMANBIR S.
Very slow service.I wanted to rent a van for moving and I only went to this location just because it was near to me. The response time on submitting the request was slow because â€œserver was slowâ€. I have used Uhaul service earlier (actual location not dealer) and it was the quickest than the dealer. No customer service. It's a convenient store so the owner was also looking after the other customers which is understandable but I was there first so I need to be served quickest way possible. This location, I had to wait nearly 20 -25 mins to finally get the key. I would rather go to U Haul location next time than a dealer now.Vikramjit B.
This location was great. Rental went smoothly, service was great. Using the mobile app for renting definitely needs more work. We tried to rent a van with the app on two different occasions and there were so many issues with it that we had to change our move date and time to make sure a Uhaul location would be open with a live person to rent from. The idea behind the 24/7 Truck share program is great, if the app actually works.Carl P.
location was difficult to find, the van smelled like Manure, The process was confusing at this location and I did not get the Dolly I had asked for online. It was removed. I am used to a much smoother process when renting from an actual Uhaul location.Michelle F.
Customer did not leave a comment.Jahan S.
Fast and very efficient location.. Will always rent from here.ANAND S.
Best service receivedDHIREN S.
Great check in and check out experience. Fast, efficient, and friendly! The convenience store owner even offered me a free coffee at drop off, and was super friendly! I will definitely return, and will also recommend to anyone looking for a van rental.Jozsef S.
Customer did not leave a comment.Palwainder S.
Guy dont know how to speak with customer very rude asking me about my personal life where u live what u doing all like that he supposed to give only customer service not interfare with anyone lifeLovepreet S.
Customer did not leave a comment.ANUJ A.
You r well on track. Your customer care is excellent. Everything is well planned and briefed. Thank you for your help.amit S.
Customer did not leave a comment.Ashwani K.
Not customer friendly very difficult, process took over an hour. Shop owner very rude. Will not use U-Haul again!!!Jessica K.
Customer did not leave a comment.Nicole B.
Customer did not leave a comment.Vinod S.
Customer did not leave a comment.Shamir F.
I filled up my info. online ahead of time. But even though I had to wait 45 min. before I got my van. In between other customers , was coming and they were taking priority then me.Rohit S.
Representative was very nice and professional.Rajvir S.
Customer did not leave a comment.David J.
Everything was great. The representative there, she spoke very well and provided ad-hoc services.NITESH B.
There was very bad experience. I never felt in other locations. The lady work here is very cunning. No customer service skills. Trying to be over smart.RASHMINDER C.
People were kind and efficient. Very helpful.leonar E.
The worst experience with UHAL after using UHAUL SERVICE for more then 10 times ...the location and the people handing location is really bad and on the top of that when I walent to return the truck .. 12 year old was on counter and doing all stuff by himself without any adult . I hope uhaul will tak appropriate action .Aashish W.
back the truck into the parking spot. If you do that you don't run the risk of hitting the car parked in the parking spot behind you. The van is parked in a narrow alleyway behind the store. If you had a parking spot for the van in the front of the store, its easier to get the van out and on the road.joseph S.
Facilitator was welcoming. I availed U-Haul for the first time and he detailed the process really well helping me understand how the contract goes. Facilitator/Staff was friendly as well. U-Haul made my move easy & hassle free!Shankar D.
Warm reception and great coffeeBABADAMILOLA O.
The vendor/person I talked to was rude. He almost sounded like I was stealing his vehicle. He took my wife's phone number and called her without my permission. Apparently it's a security check. If it so this should be notified and consented for. He shows absolutley no courtesy and manners. Will not be using his services anymore and will let all my friends know about it too.Varghese A.
Customer did not leave a comment.CHARLES S.
Customer did not leave a comment.Sharang R.