Customer Reviews for Parkforu

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Parkforu

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Aaron S.
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This location tried to charge us $234.25 when we should have only been charged $110.76 (after tax). They tried to claim we did not fill refuel the truck when it was returned so they charged us for more fuel and a refilling fee. They also tried to charge us for an extra days rental and collision because we returned it one minute late and we were charged another $10 for 6 moving blankets we never received (plus $10 is for 12 blankets, not 6). When I called the location to ask about this they claimed they don't manually enter the fuel amount into the system but that the truck does it itself as the truck is connected directly to their computer system, and they don't enter anything in themselves. I know that sounds so ridiculous it's difficult to believe anyone would actually try to convince someone of that but that's what I was told and even when I explained that they would have to manually enter the information in (which is why they physically check the fuel gauge afterwards), they still insisted that they had nothing to do with entering in the fuel amount and it was all done by the truck. I called UHAUL to ask about this and just like I thought, I was right and they were lying, their trucks are not connected to any type of computer or software or app. I called UHAUL to sort this out since this location is too dishonest to help fix their errors. We had fuel receipts and the rental forms to prove we were scammed by this location so UHAUL refunded us everything we were overcharged. I highly recommend UHAUL as we've used their services many times without issue, but I would NEVER use this location again. If UHAUL was smart, they'd cancel their agreement with this location as it's only making UHAUL look bad. I don't think I've ever left a bad review for a business but this experience was so terrible I felt it important to warn others before they rent from here. If you do rent from here, make sure you take pictures of EVERYTHING, the truck's exterior, interior, the fuel gauge before you drive off the lot and after you return it, as well as any receipts associated with the rental (ie: fuel receipt). You may need it to prove your case when they try to rip you off.

Mazhar Qayyum B.
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Great location and customer service was excellent, no trouble finding this place.

Sunil S.
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Customer did not leave a comment.

Steven H.
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A clean truck that did not have a smell would be a good start and it should not take more than an hour on pickup

Lorilee H.
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Give a more detailed description as to address ie located in same lot as bottle depot

Jeffrey L.
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Would never rent from Uhaul again. We talked to 3 Uhaul representatives on the phone and talked to the Parkforu employees and they all confirmed that we could stop off the U haul at a different location in the city. After trying to drop the rental off, was told we couldn't and had to drive all the way back across the city to return it. Everyone needs to get the facts straight because this soured the entire time we ordered the UHaul from beginning to end.

Jeffrey H.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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