Customer Reviews for Party Dreams Rental
(U-Haul Neighborhood Dealer)

44 reviews

42730 Merrill Rd   Sterling Heights, MI 48314
(Down the street from Beyond Self Storage)

(586) 522-4438

Location Hours

  • Mon-Sat: 8:30 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(586) 522-4438

42730 Merrill Rd
Sterling Heights, MI 48314
(Down the street from Beyond Self Storage)

Services at this Location:

Location Hours

  • Mon-Sat: 8:30 am - 5 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Jennifer R. 
Rating:
1.0

I won't use this location again. There were dents and scratches all over the exterior of the U-Haul. I went back inside to tell the guy I did not want to be charged for them. He told me to just go to the website. The website was NOT helpful. Pictures of this U-Haul were blurry. We were charged more than agreed upon. The steering was very sloppy, loosey goosey.

VICTOR GORDON M. 
Rating:
4.0

On the self-check-in mobile app, please add a section to indicate to the renter to investigate the back of the truck for cleaniness (including taking a photo) upon picking up the rental. The truck I rented was still filled with items and was not swept out, and I was not instructed to look there.

Charles B. 
Rating:
2.0

I got extra fees that I was unaware of, the truck was filthy with animal hair, fort and mud. We I went back to the location they were very rude and not helpful. I was told to contact UHAUL and when I called 2 times yesterday I was on hold for over 30 minutes each time. I am unpleased with the service I received all around from UHAUL and will not recommend it to anyone.

JULIE ANN L. 
Rating:
2.0

Steering was loose and caused it to drift in the lane while driving. The inside of the cab was dirty from the previous user. Stuff was left in the cargo area from the previous user that took up space for our move. The truck should of been cleaned and ready to go instead the condition it was left in.

RONALD J S. 
Rating:
1.0

Customer did not leave a comment.

JERY KIRIAKOS K. 
Rating:
4.0

Customer did not leave a comment.

Micheal C. 
Rating:
5.0

Thanks for everything

SAAD THBAYH A. 
Rating:
5.0

Customer did not leave a comment.

Alma Z. 
Rating:
5.0

Customer did not leave a comment.

DARKO V. 
Rating:
5.0

Customer did not leave a comment.

SHERRIE MARIE M. 
Rating:
5.0

The staff was excellent and very helpful. I would do business with them any time. Just a really great staff.

Christy M. 
Rating:
5.0

Friendly, easy to rent.

JOSEPH MATTHEW R. 
Rating:
2.0

no response to resolving an issue with billing

Albert V. 
Rating:
3.0

Customer did not leave a comment.

Joe G. 
Rating:
5.0

Customer did not leave a comment.

Muneer A. 
Rating:
3.0

Customer did not leave a comment.

THAMER ADIL Y. 
Rating:
3.0

Not over charge people for the locations mistake will never rent a truck again

HANNAH MARIE P. 
Rating:
4.0

Customer did not leave a comment.

Marilee T. 
Rating:
4.0

Customer did not leave a comment.

Scott C. 
Rating:
5.0

Customer did not leave a comment.

Ray B. 
Rating:
2.0

not a nice place to rest.

SOUMEN C. 
Rating:
3.0

Customer did not leave a comment.

Nancy N. 
Rating:
4.0

Customer did not leave a comment.

Kellen P. 
Rating:
3.0

Customer did not leave a comment.

Namwoo K. 
Rating:
5.0

Everything went well. No issues at all. Friendly staff.

RICHARD JAMES K. 
Rating:
1.0

Firstly the people at this location didnt even took the fuel gauge and mile out ratings properly and have overcharged me heavily and that too over I overfilled that fuel in the truck than what was given to me. This is seriously very bad service, wasn't expecting such bad service from U-haul people.

Abhishek-Shivraj B. 
Rating:
2.0

I filled in the inner city be unlimited mileage it shouldn't cost $90 for two hours to rent a U-Haul a small U-Haul

KATRINA NICOLE G. 
Rating:
4.0

Customer did not leave a comment.

RIYADH MOHAMMED C. 
Rating:
1.0

The gas gauge was much lower than mentioned on the contact so I had to spend $20 to fill it at the requested fill Mark. The mileage was much higher as well. There is no way I drove over 40 miles! These are easy things to check before hand but someone was too lazy to do so or trying to get more money out of me.

Jesus V. 
Rating:
5.0

Customer did not leave a comment.

TAMARA JOAN A. 
Rating:
5.0

Customer did not leave a comment.

Walter S. 
Rating:
4.0

Customer did not leave a comment.

RONALD HAROLD S. 
Rating:
4.0

Customer did not leave a comment.

john L. 
Rating:
5.0

Customer did not leave a comment.

Eli J. 
Rating:
2.0

Customer did not leave a comment.

Josh I. 
Rating:
4.0

The only downside was the amount of "paperwork" on site. I intended to pick up the vehicle within about 10 minutes. With all of the stuff to enter it took about 20. Normally, that would not have been an issue but the appointment for pick up that I scheduled was extremely tight. Some of the stuff could be filled out prior to pick up. I would recommend a non-refundable 19.99 or more charge for any rental ensuring the renter actually picks it up. Obviously, I don't know the legal ramifications. Everything else was great.

Michael H. 
Rating:
4.0

Customer did not leave a comment.

Eric H. 
Rating:
5.0

the only glitch I ran into was when I had to take a picture of my license in my phone said that I didn't have enough memory. Fortunately I had my husband's phone too so I used his. But in check out if a person has low memory in their phone and end up paying the extra $20 so maybe there could be alternatives 4 these types of glitches.

Maureen K. 
Rating:
5.0

Everything was great. Employee very friendly and answered any questions.

Don I. 
Rating:
5.0

Customer did not leave a comment.

Seth P. 
Rating:
5.0

Customer did not leave a comment.

John K. 
Rating:
3.0

Customer did not leave a comment.

Ernest S. 
Rating:
5.0

Really nice and happy with the rental.

Minh T. 
No reviews have been submitted for this location.

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