This was absolutely perfect. Very nice and very professional. Great experience. I will definitely use them again in the future. Thank you so much! Have a great day!Susan C.
Customer Reviews for Pathway Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Filled out all I needed to online and was told to call someone I literally spent another 20 mins with her on the phone after filling it all out online and wasted way to much time mean while I helped my friend the other day move she was in and out no question askedVincent S.
Truck rented to me with 1/4 tank of fuel. I was NOT advised that if I return it with a 1/4 tank I would be charged an extra $30. Obviously being given at the fuel threshold and not being advised of the $30 extra fee is wrong. Truck was covered in snow and ice which we had to clear ourselves. Manager refused to credit the $30 charge. The contract/receipt sent to was not legible either.Kim S.
Customer did not leave a comment.Sebastiano B.
This location has to be one of the best on Staten Island professional and friendly. Had a great experience highly recommendedDennis C.
Clean pickup and transactionJohn C.
Customer did not leave a comment.Anthony B.
Nothing at all! Everything was perfect.Frank M.
Customer did not leave a comment.Qosja F.
Suzie the manager was AWESOME!!!Keith R.
Get better check in and return policy, check in was not pleasant ,lady could not see the tablet they use, internet connection Was very slow .took 20 minutes to check in,.when I clearly checked in online the previous day-Did not provide paper work of contract. when equipment was returned the man took the keys and said the lady will look at the pictures he will send her and complete process, she was not onsite. Good thing I took my own pictures of odometer and fuel.Wael Z.