Customer Reviews for Peckville Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Peckville Self Storage

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ROBERT L.
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Service was great super easy pickup and drop off my location made things so easy for me thank you

Bruce O.
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Customer did not leave a comment.

Charisse M. | Overall Experience |
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I recommend using peckville storage! Units were clean, easy to access and staff is wonderful!! Thank you!

KARLA S.
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Excellent customer service start 10

Nancy D.
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Overall the van was in good condition. However the right rear turn signal wasn't working and at times was hazardous changing lanes on the highway.

Christopher K.
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Pick u staff was amazing. I received an after hours call from the manager to make sure I was familiar with the app and the process t make pick up day a smooth experience. Three days before my pick up. I received a second call from the staff who furnished me with their cell number in case I had any problems because my pick up was ten day after Christmas. They offered to meet me there despite the Location being closed to assure a flawless pickup. Amazing, dedicated staff !!!!!Thank You!

Victor C.
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awesome

Gerald G.
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People in this location go above & beyond to help the customer. Always courteous, and remembers returning customers. Very nice!

Matthew M. | Overall Experience |
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Customer did not leave a comment.

JOSEPH C.
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Nothing everthing was to what I what I wanted and was the top notch.

Kalie B.
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It was easy and Denise was awesome!

Karl A.
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Customer did not leave a comment.

Jordan R.
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Fritz J.
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Erik Y.
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Jasmin C.
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Jean M.
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DIANA B.
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My business has been renting U-hauls from Peckville/Olyphant U-haul for that las two years. I have always had very positive experiences, clean trucks and professional service. Liz and Denise are wonderful to deal with! Always a smooth transaction. Every U-haul center should be run as professionally and clean as Peckville/Olyphant!

Debra P.
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The lady that helped us was very helpful and nice. Our experience was awesome and would definitely use Uhal again

james B.
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Customer did not leave a comment.

Robert L.
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Both representatives were professional and pleasant. I was very happy with the service we received. I would highly recommend this location ! Thank you UHaul for being there when we needed you!

Arthur L.
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Customer did not leave a comment.

Raymond B.
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Rental process was efficient and they were thorough helping me check for any damage before leaving the lot vs making it only my problem. After hours drop off was painless.

PETER A.
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Customer did not leave a comment.

Carmen P.
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Liz and Denise went above and beyond their job to help me out in every way possible would recommend to rent a storage unit or renting u haul thank you so much for all you did for me 💜

Alan J.
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Denise is the greatest....!!!! She had me in and out in minutes and treated me with utmost respect. Thank you so much! I will definitely come back in future should I require a rental.

Owen H.
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Arthur L.
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Joseph P.
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Richard P.
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Brenda R.
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Very friendly and helpful.

Andrew Y.
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Customer did not leave a comment.

Kenneth S.
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Was not open at time of return.

NICHOLE E.
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Customer did not leave a comment.

Christopher P.
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JAMES T.
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MARK K.
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Everything was great Very pleasant experience.

Mark B.
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I thought I was all good to go when I arrived, but apparently I was not. Make sure you have everything submitted ahead of time and that you have been approved. I thought I'd be in and out but the pick up took about 25-30 mins in all, still not terrible, I suppose. Overall, it was pretty easy and I would definitely use U-Haul again.

William S.
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Customer did not leave a comment.

Helga R.
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I received incredible service at this location. The phrase is overused, in my opinion, but Liz and Denise really did go above and beyond to help me with this rental.

Robert B.
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The service was way above standard and even though my blinkers worked my brake lights were not. The manager made a call and came out with an emory board and cleaned the contacts on my hookup plug in and the brake lights were perfectly. Above and beyond service and very friendly.

PAUL T.
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Overall good experience from start to conclusion.

raymond S.
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Customer did not leave a comment.

Diane M.
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We had no issues. Van was clean, ran good, plenty of room for our use. Denise was great.! Friendly, efficient, helpful and a pleasure to work with!! Would highly recommend and use again! Thank you

Jan M.
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Customer did not leave a comment.

James G.
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Maybe reduced the price.

Harold T.
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After having a breakdown with the trailer I rented it was towed to this location so I could pick up another one. The general manger stayed late and didn't leave until i was back on the road, offered to help move my items to the new trailer, and even offered to get me something to eat while I was waiting for the moving helpers to show up. She is a real asset to this facility.

Jeffrey B.
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Would use their service again..

Alan S.
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Nothing

Leo G.
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Customer did not leave a comment.

Jeffrey W.
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Amber T.
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Denise was great with communication and very friendly. Would definitely use this location if I need to rent Uhaul again!

Jeffrey H.
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Fast and friendly service

Ron M.
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Customer did not leave a comment.

Inissa W.
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Thank you for great customer service !

Iris R.
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Everything was absolutely terrific with the rental of the truck and the storage room. The whole staff was just wonderful. We dealt with Ashley from the beginning when going in to inquire about the storage room. Was exactly what we we're looking for that we took the room right then and there. She explained everything and made the experience fast and smooth. We meet another employee when picking up the truck she was really great. Then we dealt with Ashley at the end when returning the truck and she was terrific. Everyone here is very helpful and friendly the whole staff is absolutely wonderful. Thank you for making sure everything went smoothly. You all we're wonderful.

Francisco B.
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The representatives of this U-Haul location you are very kind courteous and very professional they are truly want to be acknowledged

John A.
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Customer did not leave a comment.

Sean S.
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Denise was great to work with for drop off. She made sure everything was great for my long trek. Very interacting with customers and very welcoming. The location was very clean and set up as it should be. She was very understanding that the trash in there was not from me, and didntautomatically just charge me extra as some places would. Thank you Denise for such a positive drop off experience!!

Diana B.
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Customer did not leave a comment.

William M.
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Nothing I can think of right now.

Robert K.
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If I could rate it 100 stars, I would! The staff at the Peckville PA location, Denise and Liz, were exceptionally professional, helpful and friendly. Since this was my first time using U-Haul and any storage facility, they answered my questions and offered wonderful suggestions. I WILL DEFINITELY RECOMMEND THEM TO MY FRIENDS !!!

CATHERINE Z.
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Denise at Peckvl location delivered top quality customer service. Evetything was clean and ready to roll when I arrived. She was able to answer all my questions by phone which helped to seal the deal. My personal thanks again to Denise.

Brian C.
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Anna K.
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Frank B.
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Tarren M.
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Everything was fantastic including Ashley at the desk. She was super friendly and helpful and I would definitely recommend this location because of her.

Larry R.
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Customer did not leave a comment.

Johnna O.
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Staff was pleasant and professional. I will highly recommend this location to family, friends and clients.

Gerald H.
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Have them go to the Blakely location. They where very helpful and greater you with a smile.

Robert R.
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Customer did not leave a comment.

Deborah G.
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Very friendly, fast and courteous!!! Great customer service and the Truck was in awesome condition. Thank you!!!

JIM Z.
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Robert M.
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Vito S.
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Raymond Z.
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Ray Z.
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Excellent staff. Denise was cheerful, helpful and explained all charges and features. She was a great help.

Juan G.
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The manager was very accommodating and courteous! This was the best uhaul experience we have had!

Albert P.
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Customer did not leave a comment.

Michael S.
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Liz was a great help! I highly recommend this location.

Lynne K.
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Perfect to be able to leave the trailer there.

alex M.
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John D.
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Very good service and friendly and very accommodating.

Kayleigh D.
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Customer did not leave a comment.

Mike G.
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Pearl Y.
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Nick P.
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Everything was good people were friendly and helpful they did a good job I will recommend this U-Haul place to my friends

Melanie V.
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Customer service was excellent. I was impressed at how thorough the worker was with reviewing previous wear and tears. She was very knowledgeable about the truck and the contract. I will be using this location with all of my U- haul needs in the future.

dom A.
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Customer did not leave a comment.

Bryan S.
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Denise was extremely helpful. Going out of her way to come in one her day off to set me up

Sylvia M.
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Liz was very helpful, excellent service.

Rami S.
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Make sure to keep Denise. She is AWESOME, PROFESSIONAL and KIND!!! As the face of UHaul, this is the kind of person you would want!!!! Hang on to your good employees like Denise and don't let them go please!!!

Jeanne O.
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Liz is very helpful, knowledgeable and a true pleasure to work with.

Francisco B.
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The service and the professional experience of the representative was very well conducted I am satisfied

John S.
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It could not have been any better. Excellent experience !

Kenneth C.
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Customer did not leave a comment.

Ron F.
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had a great experieance with them thanks for making my move great

Kietchen E.
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Customer did not leave a comment.

Anthony R.
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Customer did not leave a comment.

Christopher O.
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I did the self check in via my phone and it was a pure waste of time. It is intended to save you time and make things quicker; however it added twenty minutes to my time. The key was not in the box that it prompted me to open. Then the woman working the location scolded me for using my phone and messing around with her check ins. She yelled that is not your key when I took it out of the box. I told her I was provided the key code and was told to open it. She then had to make numerous calls to various people to figure out what was going on. Also, order two pieces of equipment and I only received one of those that I ordered. I was provided a lecture of how she had to go all the way to another facility to even find that one and that I wouldn't be receiving the second piece. I did receive a refund though. Maybe, if I didn't try the online quick check in/out my experience might have been better.

Kenneth C.
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Customer did not leave a comment.

JOSH W. | Overall Experience |
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q

Sara A.
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Customer did not leave a comment.

JOHN A. | Overall Experience |
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I have dealt wirh many over the years, peckville uhaul seld storage was by far the best in service price convience and acces. In my opinion the best run storage in the area.

No reviews have been submitted for this location.

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