No clear drop off point. No cell service to do mobile drop off. Then I’m billed for an extra day when I shouldn’t have been.
Alfred D
Down To Earth Equipment Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Scott Township, PA 18411
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Great mom and pop shop, very friendly
Phillip SThe whole experience came down to the app. I was scheduled to do a mobile pick up at 5pm. I got to my locate at 4:55 to begin the mobile pick up. When I opened the app, it would buff out and automatically close. I tried to open other apps to make sure but it was only the U-Haul app doing this. When it finally opened it was past 5 so I had to call and have the person on the phone extend my time cause I could no longer pick up the truck. It took 35 minutes for the app to verify my face and photo id. My pick up ended up being done at 6:15. Hour 15 minutes to pick up a truck. I feel ripped off and will probally try a different company next time or at least never do the mobile pick up again. Terrible experience that added layers of stress to an already high stress week for me.
Jacob LThey took 1400 dollars from my account my distination was only 7" miles from where I was moving I think Chris is an idiot my bank account is over drawn and I gotta wait 4 days for my money ridiculous I should sue
margaret bExcellent Customer Service!!!
Louis H