It was very confusing. I don't think it was the location, it was uHaul in general.Ashley W.
Customer Reviews for Peddlers Emporium
(U-Haul Neighborhood Dealer)
Grayson, GA 30017
Services at this Location:
- Mon: 12 pm - 4 pm
- Tue-Sat: 11 am - 4 pm
- Sun: Closed
Special Operating Hours
- 12/24/2021: 11:00 am - 3:00 pm
- 12/25/2021: Closed
- 12/31/2021: 11:00 am - 4:00 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The Location 1160 Athens Highway was not The Original Location I Reserved The Truck From. This Is the Location I was Sent To To pick up a Smaller Truck Than What I Had Reserved. So I Give Them A Great Review. My Problem is with the Location on Scenic Highway in Snellville. I Reserved A Truck 2 Weeks Before I Needed it, just To Get To The Location For Them To Tell Me They Didn't have The Truck I Reserved, because it Didn't Come In on Friday @ 5p.m. The Day Before I was Supposed To Pick It Up. They could've Gave me a Call, and we Could've Found a Bigger Truck, that way I Would Only have to make 1 Trip in Moving, Instead we Had To drive out of our Way To Get A Smaller Truck. Which meant we had to make more trips, causing us to put more MILES On The Smaller Truck. We were Given Gift Cards To Cover Some of the MILEAGE, But We Still Had To Come out The Pocket To Cover A Great Deal Of The MILEAGE. We Were Going To Use U-Haul Storage, For Some Of Our Things, but we Will NEVER Use U-Haul Services Again!!!Anthony M.
Customer did not leave a comment.Wanda N.
The truck was not clean. There were ants everywhere inside the truck and I got bit several times. The key box had a large pool of water in front of it.Rochelle W.
Customer did not leave a comment.Virginia U.
The automated pickup and drop off was fabulous! So easy and convenient.Elizabeth T.
The back if the truck was not clean at all. There was melted chocolate, bottle caps, beads and dirt.Yolanda F.
The equipment furniture dolly I asked for was not in with the truck when I picked it up. It made it much harder to move my furniture. I ended up having to move my things out of storage without the furniture dolly, then go to a different location other than where I picked up the truck to get the dolly in order to move my things into my house. Thanks, Gabegabriel G.
Worst experience everJUSTIN L.
Love this location, service and personnel!Kathy M.
Awesome people and experience! Thank you!Kathy M.
Customer did not leave a comment.louvenia M.
The experience of picking up a vehicle from Peddlers Emporium was very different from the normal for me but the team was more than fantastic on pick up as well as drop off! They al were super friendly and customer service was fantastic!Mark P.
I called the Night before our pick up date to confirm my truck would be ready, and as has been our experience literally 100% of the times we have rented from Uhaul, we were told they did not have a truck at that location. I called the main customer service number and was told there were no trucks in my area available! They were able to upgrade us to a bigger truck for the same price as the original reservation. The Uhaul truck we were given was not clean and the air conditioner did not work! The location where we picked up our truck was not a â€œUhaulâ€ store but rather a shop that I guess has a contract with Uhaul to be a pick up and drop off location. The employees were not wearing face coverings of any kind or practicing social distancing. This was not the location I had originally placed my pick up order with. No email or phone call about the pick up location was sent. I will be doing research to find another company to rent from in the future! I was given no communication from Uhaul that there would not be a truck available eventhough I was able to reserve one a week prior to my pick up date!Kelly C.
Customer did not leave a comment.JONATHAN W.
Customer did not leave a comment.Kimberly P.
The customer service was A1, best service I have had at Uhaul.William A.
Customer did not leave a comment.Denise H.
I was first told when I called to set up online! I did but didn't receive a email back for hours later. Either way the place I picked the truck up from was scattered and no direction. Truck was dirty in the back as well. Also I was over charged for fees I have no clue are for!!!! Returning the truck sucked because again there was no clear directions!!!! Horrible experienceWilliam D.
Customer did not leave a comment.Brent H.
keep up the good workAHMED A.
Customer did not leave a comment.Mark Z.
Great experience! Thank you Paul!Michelle M.
Location is also an antiques shop. Owner is an elderly lady who is so nice! Would use again!Jamie M.
Customer did not leave a comment.Kenneth T.
Customer did not leave a comment.Brittany B.
Customer did not leave a comment.Kevin W.
Customer did not leave a comment.Ana G R.
Customer did not leave a comment.Manuel J.
Staff was extremely helpful and friendly, vehicle was in great condition.Mark L.
Customer did not leave a comment.Hollis B.
Once we got on the same page, everything went well. The drop off process was very frustrating before drop off, because it was originally assigned to Champion Storage, but when we arrived, they stated they were not taking any additional equipment. The storage unit was in that facility which is the reason why we wanted to drop off the equipment.Angela S.
Customer did not leave a comment.DELROY B.
Get the red dirt from the back of the truck. Also, know how to use the U-Haul program to add a driver. Also, ask your rep for furniture pads.Victoria L.
They were very slow processing my order when I was picking up and dropping off the truck. The customer service was not great either. I will not recommend this location to my friends and family at all.Dorothee N.
Customer did not leave a comment.Terry M.
I did have to wait for the reserved vehicle a couple of hours due to the late return but the folks were apologetic offering me a bottle of water and their break area and friendly conversation.DAVID B.
When I rented a U-Haul for 8:00 AM, it was in a different location than i was told, the lady told me in fine print it has the store you preferred, but it was not there. She tracked it for me, and it was about 4 miles up the road, not a big deal, BUT the place was not going to open until 11:00 AM! Which put me behind schedule in moving. I was reimbursed $50 for my troubles, but better communication would be better.Jaleesa R.
The truck was in poor condition, but it was very clean. My experience with u haul has always been great. Please make sure the truck is well maintain.jessie R.
Customer did not leave a comment.Robert L.
We got there at 10am the location was not open had to wait 15-20mins before someone arrived to open up. Then our 15foot truck was not there as promised they were calling around looking for other locations with the equipment available after I called to confirm the day before. They did substitute it with a 20foot truck they had there for the same price but that was after much back and forth and anxiety since I has already arranged the date and time with the people who were supposed to help me move. Was not happy or pleased. Will not use this location againAndrea H.
Customer did not leave a comment.Jonathan J.
We were quoted that it would be approximately 40$, but then we get the bill and it's almost 100. That is ridiculous. All because it was a lime before half a tank n u charged 30$. That's a rip off.Jessica B.
Customer did not leave a comment.mikloth B.
Customer did not leave a comment.VANCE H.
Customer did not leave a comment.Andres D.