They lady was very rude!!! She charged my card for gas and shouldn't have. I took a pic as I dropped off because I took it back a day early and she wasn't there. Tried to show her my pic to veritfy that the gas was right. Said she not going to look at my pic, told me I wasn't there at pickup. We all know that you don't have to be there and she has a dropbox. Said she was going to call the police on me and kicked me out. Called corporate and showed them my pic and he said the gas was in the right spotband refunded me my money back. She is horrible! And doesn't need to be renting out uhaul properities
Doneshia B
Peddlers Emporium
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Grayson, GA 30017
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Customer Reviews
- 3.0 Average Customer Rating
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This was by far the worst experience anyone could ever have when renting a uhaul. My location got changed 3 times and had to get escalated all the way up the regional managers a few hours before my original requested pick up time. The man at the pick up location was rude and acted like he didn’t care to help. The uhaul app wasted minutes of my time checking in and out due to not wanting to load , on top of that i requested the uhaul from Saturday to Sunday and had no idea there was even an extra day charge when i reserved the truck or else i would’ve returned it the same day. Just b complete disaster and the discount for the inconvenience truly wasn’t enough for the distress that was caused. Never again
Calvin TI got charged fuel and cleaning when the app reloaded on the screen for confirmation of truck. It is a scam and now “if you get a dirty truck you get a credit” this is bs and i will be going over the area managers head. I use this company way too much to be scammed out $80 for a cleaning fee. Telling me it needs to be mopped out.
DOUGLAS BThey were nice to me. They help me a lot when I got there there's Really good thank you U-Haul
Rachel RNot really the places fault, the u haul web site is a total joke. It does’nt work, freezes up and is very confusing to us. Had to keep redoing everything over and over. The place needs some lights in parking area so you can see what your trying to do.
Gene H