U-Haul is a very difficult company to work with. As I was on my way to pick up the truck, I got a text to go to another location that wasn't convenient to me. Picking up the truck with the app was difficult. One customer service rep hung up on us. I do not like the process of getting the truck. It is VERY frustrating.Susan P.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Grayson, GA 30017
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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Uhaul was filled with antsDanay S.
The return process was quick and easy. No issues or delays returning the truck.John C.
The truck need to be washed the wall of it seems as if blood spill on it and it had a very bad odor I had to spray it out before I didn't get a dolly and my protection pads that I payed for I thought it would be better but I just used it and got the job done because I had no more time left . VERY DISAPPOINTED.Shauna S.
You should not charge a customer more than they day they had it. And if you offer a service then your employees should be aware of what to do. When a customer calls in about her bill ..." I dont know its not what I do " is NOT an apporpriate answer. Terrible service.Shefije L.