Customer Reviews for Penny Pincher Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Penny Pincher Self Storage

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Caitlyn G. on

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There was a gate closed to the office entrance and I wasn't provided a password, the person giving me the key wasn't familiar with checking someone out and I had to wait 20 minutes.

Sherry L. on

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The LADY was really nice but this is the first time I have paid uhaul then had to do all - myself. Fortunately upon pickup two guys were around to help. At drop off - no one and I had to go to another site. Took a lot of time !! I feel not only should this be discounted but it should be prominently stated you have to load your own trailer. The little ones are manageable but a 6x 12 is too much. Again I have rented a lot of uhaul trailers and never loaded up or unloaded myself.

MARK C. on

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Martin S. on

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I was impressed by the flexibility. Apparently, the manager did not have much room to accept my equipment however, she did it anyway. She also was very friendly, and helpful. Thank you!

STEVEN C. on

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Fast friendly service plus the rates were very competitive. The facility is clean secure as well

tammy L. on

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The atmosphere was not inviting. We were there because that's where we were told to go for the size truck we wanted on that specific day. We prefer the Albermarle Road location It would have been better if the representative would have looked at our destination and recommended a better drop off location. There was a drop off location around the corner from where we moved that was clearly a UHaul facility. Where we dropped off the truck in Greensboro was not clearly a UHaul facility, except for the key drop box.

Andrew B. on

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CHERYL Y K. on

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denise F. on

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Lynn, was very helpful and understanding. She provided superior service and went out of her way to assist us.

Cynthia M. on

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Lynn explained the entire process, in detail. She made sure we knew all of the information and gave time for us to ask any questions. My previous moving plans fell through, so Lynn helped save the day!!! I will be sure to recommend her and to family and friends!!

Darlene B. on

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You need to have a sign on the gate at this location for uhaul customers to call so they will open the gate to get in. I had to stand at gate for a long time and wait for it to open. No one could see me from inside.