Customer Reviews for Peoples Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Peoples Storage

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Carlos D. on

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I was charged for fueling the truck even though I returned the truck with 1/4 tank which exactly what it was when I received it. The guy who brought the truck around told me it was $10 to rent a dolly when it was actually only supposed to be $7. The facility does not answer the phone when I call to sort it out so I have to drive all the way back. The receipt that was emailed to me states that the tank was at 1/8 of a tank which is not true at all. Obviously this is just what I get for returning the truck after hours so now its my word against theirs. The truck felt like it needed an alignment really bad. Not only will I never use this location again, I will never be a customer of u-haul again. Absolutely terrible.

Wanda W. on

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Nothing, the agent was very nice and helpful

Traci C. on

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Customer did not leave a comment.

nat H. on

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Great Customer service, would go back or recommend a friend for any future moves. Great guy at the front desk he make the company look great!!!!

Autumn O. on

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Customer did not leave a comment.

Lazaraus U. on

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The customer service was decent but the truck was dirty and smell like someone had smoked in it for hours prior to me renting it. Wasn't pleased with the equipment.

J Richard S. on

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fix gate

ALEXANDRA B. on

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The building smelled like smoke and the man who knew about U-haul was out for 20 minutes even though we had made an appointment on line. The staff was all kind and apologetic, though.

kumaran R. on

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Customer did not leave a comment.

Andrea C. on

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Staff was excellent

Sean B. on

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Make sure items requested are in the truck

cozette A. on

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Let me start off by saying that I originally had a reservation with the Earthship Inc. location also on 56th street and they were simply despicable. I arrived to my reservation 30 minutes early only to find that no one was at the establishment. I called 3 times and i went to voicemail. When i finally got tired of banging on their door I called the 12225 56th location where the owner informed me that he had a truck for me rent . When I arrived he metme with an apologetic and helpful spirit after hearing about my predicament with their sister location. He was quick and effecient with filling out my information for the rental as well as adding a fuel credit for my trouble. I will recommend this location to my fellow college students in need of a U-Haul. Thank you so much!

Troy B. on

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Customer did not leave a comment.

Richard R. on

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Very nice experience

Dexter I. on

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Customer did not leave a comment.

Nancy D. on

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Customer did not leave a comment.

Tahir T. on

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I had no problem with the whole service, the guy was pretty nice person and friendly. The truck was an old one but I guess it’s not something I can change with one review :)

JAY H. on

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Customer did not leave a comment.

juan P. on

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Charlishia S. on

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Staff was unprofessional and I was charged for additional items that I did not request. When I called I was transferred several times. At this point my issues still remains unsolved.

Vannak P. on

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The lady that works here lives in the office with her cats. Very unprofessional work ethic and environment. Apparently she has to pay for the internet. Why is that a problem? And why is she the only one working there? I want my refund!

Rebecca H. on

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Very bad service , furniture left in truck from previous renter . Poor customer service , return was a nightmare Will NEVER USE UHAUL AGAIN

Carlene R. on

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Great experience

william Q. on

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They need more space

Moutasem J. on

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Customer did not leave a comment.

michael S. on

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Extremely cluttered place that is very hard to get a big truck in and out of

likhith Y. on

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Customer did not leave a comment.

Juliette M. on

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Customer did not leave a comment.

kevin U. on

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Nothing! In fact the corporate stores, can learn something from the site manager over at People’s Storage!! ??. Manager has a positive attitude with all the customers as I was waiting to be seen! Just impressed with his abilities to handle every situation that was presented to him! Very professional and humble! Skip the big stores! This place still handles customers like a pop & mom store! Love it! Thanks Tony will be using you again! And not just Uhauls. Possibly a Storage and your New moving Company! Been a pleasure!

Richard D. on

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The gentleman that helped me was very friendly and helpful. 5-star service. Thanks!

Caitlin T. on

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Customer did not leave a comment.

manthan S. on

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I liked the person working there. He was super friendly and easy to communicate with. Super happy with the service.