Customer did not leave a comment.MARVIN C.
Customer Reviews for Perfection Automotive & Detail
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Offer open weekend services at all locations so customers can pick up and drop when needed.Beatrice E.
Customer did not leave a comment.CLINTON F.
Great customer service!MONICA B.
No direction on where to go. Loaded trailer myself with no assistance from employee.DEREK H.
Customer did not leave a comment.JOHN S.
Customer did not leave a comment.Mark R.
Customer did not leave a comment.ERIN C.
Customer did not leave a comment.RICHARD D.
one tire on the trailer had low tire pressureWilliam B.
Customer did not leave a comment.RENEE M.
Great customer serviceWILLIAM M.
Customer did not leave a comment.Vada B.
Customer did not leave a comment.Harold H.
Customer did not leave a comment.VANCE S.
Customer service not there. Staff person just pointed where to park the truck, yelled out to leave the keys in the truck and continued his conversation with someone on his cell phone.ROBERTT JR C.
Customer did not leave a comment.JOHN F.
Very Helpful people, assisted in hook up and made sure I was comfortable with equipment. Great experiencePATRICK L.
what can i say..the company was great and friendly..wonderful service tooJEFFRIN G.
Customer did not leave a comment.Nekeshia W.
No return after hours. Everyone was great and friendly but they need to find a way to let trucks get returned after 6pm..JOSEPH S.
This location was fantastic. I picked up the trailer and was on my way in only a few minutes. They greeted me, verified the reservation and hooked up the trailer. The trailer was great and worked well. When I dropped it off the next day it was the same fantastic service. I was at the location less than five minutes each time. Thanks.Kris Y.
I brought the trailer back a day early but told that u haul does not refund for early return. It may have been written somewhere in the contract but I did not see. I needs to be more obvious. I would like to st least get a credit for future rentalsKevin H.
Customer did not leave a comment.Bruce K.
Customer did not leave a comment.Stephan T.
Customer did not leave a comment.Paul R.
Customer did not leave a comment.Joshua B.
I am glad that I chose to rent from this business. I will be happy to support this local company in the future.Jacob N.
Customer did not leave a comment.Michael D.
They wouldn't even give me a receipt showing deliver and do don't receive and email from them either. The place was a mud pit almost got stuck had to go to four low to get out. I'll never go back to this site.Michael W.
Customer did not leave a comment.Frank G.
Extremely crowded lot so VERY difficult parking and getting equipment, basically just a mud field. Ordered truck and tow dolly but when I arrived, they didn't have the truck, only the tow dolly. So I had driven 25 min there, only to drive almost back to my house to the location I originally wanted who didn't have a truck but now they did. Picked truck up and had to drive back over to get tow dolly. Dolly was a muddy mess and no room to maneuver so took 10 min just to get truck turned around to be able to get hooked up and get out. Very disappointing and will never go there againKevin N.
Customer did not leave a comment.RICHARD UDELL H.
Customer did not leave a comment.Linda K.
Customer did not leave a comment.Robert W.
Customer did not leave a comment.Brandon W.
Customer did not leave a comment.Joseph T.
Customer did not leave a comment.Stuart R.
Perfection Auto was great. Very helpful in securing my preferred pickup location. UHaul changed it at the last minute, adding unnecessary stress to my move. Perfection held my truck for me despite the confusion by UHaul.Stuart R.
Customer did not leave a comment.RANDALL W.
Gated closed so I could not return on Sunday as I was told I could. I had to take time off of work to return. When I turned in the lady grabbed keys and just took off to back. Did not inspect in front of me. The gas was correct and I get a 5.00 charge. I think this place is a scam, garage/uhaul looked shady.JERRI W.
Customer did not leave a comment.Nelson P.
Customer did not leave a comment.Nelson P.
We had reserved a truck to be picked up on Friday and returned on Saturday from another location. The truck was not going to be available on our requested day, so UHaul changed our reservation to the lication at Perfection Automotive & Detail 2007 W Georgia Rd Simpsonville, SC 29680. This is an auto repair shop that is not open on the weekend and is gated and locked. They have no option for a Saturday or Sunday return (or pick up), yet UHaul changed our reservation to this location. The people here were very friendly and pleasant to work with, but UHaul needs to do a better job of making sure customers pick up and return dates are able to be met when you have to change locations for a customer.Jack M.
Customer did not leave a comment.Carlos F.
Have trailer ready at first place when reserved. No trailer and very little help finding another one.Larry C.
Customer did not leave a comment.ROBERT C.
Customer did not leave a comment.Jose M.
Customer did not leave a comment.Thomas B.
Customer did not leave a comment.Vivian T.
Customer did not leave a comment.Christopher F.
Customer did not leave a comment.Joshua R.
We were very satisfied, we did have to contact a person about a nail we seen in the tire at a rest stop we were at and she right away got us a place to go have it fixed and it was very close to where we were. The garage took us right in and fixed the tire and we were back on the road before no time. They were so pleasant , kind and quick service where we were at. Very happy all round with using uhaul.Donald C.
Customer did not leave a comment.GWENDOLYN G.
Brandon was friendly, helpful and provided excellent service. Will recommend his location to all my family and friends.Kelvin A.
Customer did not leave a comment.William G.
Came to pick up our moving truck and there was gates with locks on it. We waited over an hour for someone to show up. And then it was impossible to get our truck electronically due to no service whatsoever. We went thru toooo much stressIlia C.
Brandon was very personable and helpful.Beth B.
Nothing the representative was friendly and professional. The vehicle was clean and well maintained and overall was a very rewarding experience. I will not hesitate to venture back as well as recommend all of my friends.MARGARET W.
Customer did not leave a comment.Ray E.
Customer did not leave a comment.Jeff G.
Customer did not leave a comment.sara W.
Customer did not leave a comment.Roy B.
Customer did not leave a comment.Jenny Y.
good job,well donemarc I.
Customer did not leave a comment.Jared B.
Great service!BRANDON C.
Customer did not leave a comment.Wilbert D.
I would like to know why we were charged again for $101.97. We got the truck Friday l payed for two days on Friday and was told the location had a Dropbox which they did but it does no good with a fenced gate and locked around location and we were told that we would not be charged for Sunday because of this so l what $101.97 refunded back to our account . That's is not our fault U-Haul picked the drop off point we did not.Pamela L.
Staff was very helpful.ushio K.
Nothing it was really greatRobert P.
Customer did not leave a comment.BRIAN W.
The service was awesome!quintin A.
Customer did not leave a comment.James C.
someone had just dropped it off and they didn't have another.JUAN D.
Customer did not leave a comment.ROBERT C.
Customer did not leave a comment.John N.
Auto mechanic location can only be so clean and inviting so really not their fault but I would not recommend as there did not appear to be much lighting and there was a huge bulldog you had to get past in order to turn your key in. He almost knocked me down and I am a tall man, would have been very intimidating for a smaller person. Dog was not vicious, just large but that could be problematic for some folks.Timothy R.
I thank the guy from Georgia rd , they gave us reservations so far out he stayed past his time when he should be closing to help us .. thank you..stephanie H.
Customer did not leave a comment.Scott J.
Customer did not leave a comment.John B.
Excellent service.kim K.
Brandon runs everything very well and smooth ..He is also very customer service oriented and I would recommend him to anyoneJennifer F.
Customer did not leave a comment.Sharman S.
The lady was nice when I picked up the truck. She wasn't so nice 2 weeks earlier when I called with questions.Leslie K.
Customer did not leave a comment.gilbert L.
Nothing. They owner and assistant were prompt and a joy to be around. Great people from my perspectiveJeffrey F.
Customer did not leave a comment.Jolene P.
Customer did not leave a comment.Charles C.
I requested a pick up of 8:00 am. When I got my reservation confirmation it said 9:00. This would have caused a huge inconvenience to us. The dealer worked with us and made it happen. Very accommodating. However, y'all need to give customers more leniency on pick up drop off locations. Both were inconvenient. Not what I requested. Was basically told I had no choice. Disappointed in everything other than the personal service received at the pick up location.Stephen W.
Customer did not leave a comment.joe D.
Customer did not leave a comment.Tony W.
I was charged for extra Mileage because they were closed on Sunday and had a locked gate so I was unable to drop the truck and keys off. I have never had that happen to me with a uhaul. I have ALWAYS dropped it off at night and put the key in a drop box. Then I had to bring it back at 9am the next day...the same time I also had to be at work. To me is seems like a scheme to charge more moneyMegan T.
Customer did not leave a comment.Jennifer H.
Customer did not leave a comment.micheal L.
organize the parking area a bit moreDave S.
The truck had spills & trash left in the cab of the truck from the previous renter. Otherwise it was a newer truck & road well on our 1000 mile trip!Charles S.
Customer did not leave a comment.Bobby B.