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Michael M
Customer Reviews for Personal Mini Storage Dunnellon LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very pleasant, easy rental. Caring people who run this site.
Shirley CThe truck and trailer were ready to go when I arrived. The staff was very helpful and had me in and out within minutes.
JOSEPH WJoe and Dori are always great to work with in every way.
Jesse ZThe people that run that office are very nice and helpful. They give uhaul a great name. I'll never pickup at any other location.
Clifford NExcellent
WIDISVALDO RI appreciate the great customer service I received at this location. They were very accommodating to my needs. They were very friendly and went the extra mile for us. They had the trailer already to go when I pulled up. It took less than 15 minutes to check in with the front desk. And we hooked up and on our way. I would highly recommend this location. They have many Uhaul trucks and trailers to choose from. I will be using this location again. Thank you for the great experience.
Melanie WChunks missing out of two, of the four, trailer tires and caused a wobble the entire way. The equipment needs to be better maintained, especially for long trips.
Jason BThey were great
vickie jLocation was closed , however directions on where to drop off the trailer during closed hours were great and convenient.
Charles AMy experience as always with uHaul at this location has been excellent.I don't know what you could do to make it any better. Laura is always very helpful and makes me feel welcome. Comfortable whenever I am. Dealing with uhaul
NICHOLAS VPick up was easy. Professional and polite. Answered the questions we had about what type of lock to use.
Ray YJoe and staff are excellent.. very professional and helpful!
Samuel DYou can't improve on excellence! This is a great location and the gentleman at the counter was GREAT!
ANDRE BRequested 2dozen blankets, only received 5. So several pieces of furniture were damaged.
Lee BRSVP was easy, pick up and drop off quick and easy. Great price on a one day rental.
Amy CVery difficult to park trailers along a busy road. I had to stop traffic while dropping it off. Also, it’s very confined inside the gated property. No where to turn around with a full size truck and 16’ trailer.
Rich SThe location is ideal, very clean all the equipment are in good shape I was very very happy The service was very fast he even helped me put the trailer on the hitch amazing job thank you
ARVIN GKeep Joe in charge
monica mFred took care of me. Was attentive and quick at work.
WILLIAM PDon’t change anything you are doing an excellent job great customer service.
JOSEPHINE FEven as he was closing , he took our trucks in, no problem, Great guy.
Anthony Cbent over backwards to take care of us
DOMINICK CJoe was very helpfull and took care of all my rental needs.
Rodolfo LThere was some confusion as to the drop off location originally chosen. The manager worked everything out
BONNIE HExcéntrico service
Hector SIt was a smooth process, and the equipment was really good to use. Everything ran fine, a good place to rent U-Haul from
Alicia DBest place ever
Tyson GEasy location to work with.
Cory kTop notch service!
John FThis location was excellent and extremely understanding. The only problem I had was with corporate office.
Deborah KJoe is very professional and goes above and beyond . He couldn’t make the rental process “picking up and the return” any more easier for the customer then he does. I highly recommend Personal Mini Storage next time you need a rental.⭐️⭐️⭐️⭐️⭐️
RICHARD NVery friendly and helpful. Pleasure to rent from.
JONATHAN BThere’s something to be said about a business run by the owners and it’s usually very positive as is the case. They were very friendly and professional and helpful, what a great start to moving into their community, thank you!
CARLOS GEverything about this company went down great and had no problems whatsoever.
Michael BThe staff were all helpful & friendly. They were quietly efficient & capable in there respective jobs, I was pleasantly impressed by their attitude towards helping me to get in & out quickly.
DARYL CNothing great people working there all 3 of them very helpful
TROY FThe lady and gentlemen who were in the office the day I picked the truck up . They are very caring and they made my day much better they will know what I'm talking about my day was going very poorly but they made it awesome Very truly your's
JOHN FDropping off the vehicle at Personal Mini Storage in Dunnellon was exceptionally easy. The associate was friendly, efficient and professional. My drop off was completed in less than 5 minutes …😊👌🏻.
Mary FMy experience with them was great after having to run around and find a uhaul even though I made reservations. First place lady was rude and gave my rental second place price double and had no supplies I ordered. I ended up here and was in and out in under 10 minutes and they were so pleasant and accommodating, understanding moving is stressful enough. I highly recommend them Hopefully there is not a next time but I will definitely start with them
RONALD NBeautiful customer service! No complaints!
GILBERTO MNice and clean. I was early and the gentleman had the truck all ready.
RACHEL CKeep up the good work.
GABRIEL HAlways a positive experience.
LINDA LLovely people running this location. Polite and very helpful.
Carlin WJoe and Fred were both extremely helpful and a pleasure to deal with. I highly recommend this U-Haul Location.
BRUCE HEverything was seamless
MARK FGreat communication! Polite and patient
Joseph AQuick and easy
Claire TWell run, efficient operation. Excellent customer service.
JOSEPH PTHE BEST U-Haul rental experience I’ve ever had!
Nickolas MGreat people they are knowledgeable and, friendly and helpful, perfect location. We be renting from again. Equipment in great shape
JOHN DTory and Joe are the best. Couldn’t ask for better equipment or nicer people to deal with. Thanks again
MARK TGreat folks! Great service for this location. They will be my go to for Dunnellon 100%.
ROXANNE FVery friendly and was able to pick up and drop off truck without any problems.
RICHARD Y