Customer Reviews for Personal Mini Storage Fanning Springs
(U-Haul Neighborhood Dealer)

77 reviews

16910 US 19   Fanning Springs, FL 32693

(352) 463-6022

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(352) 463-6022

16910 US 19
Fanning Springs, FL 32693

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

MAXIMO C. 
Rating:
5.0

Customer did not leave a comment.

LORI Q. 
Rating:
4.0

Staff was friendly and knowledgeable

ROBERT T. 
Rating:
4.0

I had a insurance for safe trip and my u haul truck got stuck in my yard wn called help line they refuse service by saying it's not covered because you don't have paved road tow truck can stuck if I want they can send me pricing for towing pull out !!! Did you notice ???? I can get price for tow truck I'm not covered because of paved road Tow truck can stuck !!! I don't appreciate this all spend money out of pocket Called tow company and tooke care Bad experience with customer service

SHERAZ R. 
Rating:
1.0

Customer did not leave a comment.

Michael W. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM S. 
Rating:
4.0

Nothing

Yvette S. 
Rating:
5.0

Easy access. Staff always pleasant. No waiting.

DONALD G. 
Rating:
5.0

Customer did not leave a comment.

LO W. 
Rating:
5.0

Customer did not leave a comment.

DWAYNE R. 
Rating:
4.0

Customer did not leave a comment.

CHARLEENE K. 
Rating:
5.0

Natasha was very friendly and knowledgeable!

JOSEPH S. 
Rating:
5.0

Always very friendly and fast!

CHAD U. 
Rating:
5.0

Customer did not leave a comment.

Daniel S. 
Rating:
3.0

Customer did not leave a comment.

DEWAYNE B. 
Rating:
5.0

Awesome staff and great facility. Cleanest and most updated storage in the area. They always have the right equipment for the right price. Thanks Natasha.

Mario M. 
Rating:
5.0

Great service

CHAD U. 
Rating:
5.0

Very easy transaction and both people I dealt were very personable and helpful.

Gary W. 
Rating:
5.0

Customer did not leave a comment.

Kirk J. 
Rating:
5.0

Customer did not leave a comment.

ROBERT M. 
Rating:
4.0

I was overcharged on the mileage, but otherwise everything was good. We drove straight to my house and back 2.5 miles each way and was charged 18 miles.

ELAINE T. 
Rating:
2.0

Employee was not there when we went to pick up equipment. Spent an hr on the phone with Uhaul to finally get someone to meet us. Equipment had low tires & a back light that didn't work. Was told by the employee she couldn't fix those things. Also, nobody from this location came out to assist in getting the trailer hooked up OR made sure their equipment was safely attached. Rude employee and will NEVER use or recommend this location.

RHONDA F. 
Rating:
5.0

Was charged 30 dollars more than the initial quote!

CHRISTOPHER M. 
Rating:
4.0

Customer did not leave a comment.

TERRY M. 
Rating:
5.0

Nothing the whole experience was very good your service experience was good from Florida to Georgia

TEVIN H. 
Rating:
5.0

Customer did not leave a comment.

Jeff W. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM S. 
Rating:
5.0

Customer did not leave a comment.

Lonnie L. 
Rating:
5.0

Customer did not leave a comment.

Harold N. 
Rating:
4.0

Customer did not leave a comment.

Karen H. 
Rating:
5.0

Nothing. Natasha was extremely helpful. She even came after closing time to save me 2 hors of driving the next day. What great customer service.

Robert W. 
Rating:
5.0

Customer did not leave a comment.

Julie C. 
Rating:
5.0

Customer did not leave a comment.

Mark J. 
Rating:
2.0

I asked them to pull footage of my ex girlfriend hitting me but refused

Jacob B. 
Rating:
5.0

Customer did not leave a comment.

TAMI R. 
Rating:
4.0

Very prompt in taking care of us

jeff J. 
Rating:
5.0

The girl in the office was very helpful and nice.

KERI LYNN S. 
Rating:
5.0

Very nice customer service and a pleasure to work with.

MICHAEL T. 
Rating:
4.0

Customer did not leave a comment.

Aileen K. 
Rating:
5.0

The couple working there are very nice and helpful. Great Customer Service.

james G. 
Rating:
5.0

Quick and easy

Virgil H. 
Rating:
5.0

Customer did not leave a comment.

Marc F. 
Rating:
5.0

I had an accident and when I reported it they were very professional and accommodating. They made sure that everything was in order and no one was hurt. They were very polite and courteous.

James H. 
Rating:
5.0

Very nice place to rent

virgil H. 
Rating:
5.0

Customer did not leave a comment.

William C. 
Rating:
5.0

IDK...THE FOLKS THERE are wonderful.

JULIANNE A. 
Rating:
5.0

Customer did not leave a comment.

Anthony U. 
Rating:
5.0

Customer did not leave a comment.

SHARON W. 
Rating:
5.0

Everything from booking the U-haul on line to picking it up and returning the truck was simple and hassle free. The employees that worked with us made sure we had what we needed and made our day go as smoothly as possible. Thank you U-haul in Fanning Springs! Great Staff!

Jeffrey R. 
Rating:
5.0

Customer did not leave a comment.

John C. 
Rating:
5.0

She was very friendly. Very smooth check in . What a nice looking location. I would recommend this person and establishment .

Fred F. 
Rating:
5.0

Dropping off the U-Haul car trailer was easy and fast. Friendly personnel.

jerry B. 
Rating:
5.0

Nothing, everyone was very friendly and helped me quickly.

Tristan L. 
Rating:
3.0

I was happy with the experience

Bobby R. 
Rating:
4.0

Customer did not leave a comment.

scott B. 
Rating:
3.0

Customer did not leave a comment.

Dana C. 
Rating:
5.0

Great job

Richard H. 
Rating:
1.0

check tires

Wendy H. 
Rating:
1.0

I returned my truck and equipment on time at 9 am and the truck was not checked in by an employee until noon and I was charged for an extra day. I went by and they said they could not reimburse me and to call the manager, I have 3 times now and he has not returned my call or my $128.00!!!!! I am VERY upset with U-HAUL.

Richard H. 
Rating:
5.0

You all were great!!! Thank you so much and have a Blessed Day!!!

Jack S. 
Rating:
4.0

Stop sending out broken old auto transports

JOHNATHON S. 
Rating:
4.0

N/A

Robert T. 
Rating:
4.0

Good experience

Reynolds D. 
Rating:
5.0

Customer did not leave a comment.

Elaine T. 
Rating:
4.0

The lady was right spot on with check in. No waiting

Leola T. 
Rating:
3.0

I did not personally drop off rental

Carole G. 
Rating:
5.0

Customer did not leave a comment.

Charlotte B. 
Rating:
5.0

Customer did not leave a comment.

Frank M. 
Rating:
5.0

Customer did not leave a comment.

Frederick W. 
Rating:
5.0

Customer did not leave a comment.

robert B. 
Rating:
4.0

people very nice, truck had a message that said check tire monitor on it. would feel better if it was fixed. truck ran good

George I. 
Rating:
4.0

Customer did not leave a comment.

jacqueline B. 
Rating:
5.0

Customer did not leave a comment.

Dwight J. 
Rating:
4.0

Customer did not leave a comment.

Victor V. 
Rating:
5.0

Customer did not leave a comment.

Miriam B. 
Rating:
4.0

Great service, I would recommend.

Chris C. 
Rating:
4.0

One of the tires were bald on the trailer and we had a flat on the trip.

Micky H. 
No reviews have been submitted for this location.

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