Customer Reviews for Personal Mini Storage Forest City

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Personal Mini Storage Forest City

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Joannie G. on

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Huseyin A. on

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Barbara W. on

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David H. on

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Staff was awesome and very helpful. Quick in and out experience. Keep up the great job!

MARLECIA J. on

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Richard H. on

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Very friendly and helpful staff. Equipment was well maintained and the location is convenient.

Erwing H. on

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Rodney S. on

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Matthew R. on

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The staff were extremely helpful. I love how close they are to our location.

Jose G. on

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GLORIA F. on

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Raul D. on

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Britney C. on

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Pamela H. on

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Great service - a little sketchy on the return with fuel. We drove the truck for 6.5 miles and was charged an additional $10.00 for fuel. The help we hired were pretty darn good,. They moved our stuff without any breakage and were totally friendly.

STacy D. on

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No everything was handled in a timely and professional manner.

malcom W. on

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samuel W. on

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Great service and wonderful people.

Masrur R. on

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Thank you for the patience and making the adjustment needed in the final receipt.

David W. on

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Great service all the way around. From the phone reservation throughout the process.

Jaeshaun C. on

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The couple at this location was so friendly. They made the return process quick and stress-free.

Todd H. on

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Michael D. on

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Fix your mobile website. I had planned to check out the truck via my phone but when I tried to login with my order number it would verify via text message and then immediately redirect back to the login page, over and over and over. If I hadn’t been checking the truck out during the locations business hours I wouldn’t have been lucky enough to just go in and check it out in person.

kimberly A. on

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The other problem was inside the cabin had a very stale order. Needed to washed and deordorized. But overall everything else was excellent

Mandy K. on

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The staff was very friendly and efficient! Smoothest rental experience at a facility yet! Highly recommend this location!

Allen F. on

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Dennis T. on

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First location (with reservation) did not have my truck, as promised. Called Uhaul to obtain new reservation but I can't spend thirty minutes of my life on hold. Hire more call reps. If this location wasn't so awesome I would have (and will consider using) a competitor in the future, regardless of cost.

Theo S. on

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great customer service

Brenda C. on

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pearle L. on

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Staff is very professional and friendly.

Brian P. on

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Amber was amazing! Very friendly and helpful!

David C. on

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The truck ran a little rough, but otherwise no complaints. Staff at location was top notch.

Christopher P. on

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The dolly came off by it self and I was charged for it. Choose a stronger tying method.

STACI W. on

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Staci L. on

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I have used this location for numerous truck rentals. Amber and her husband Shann run the business with professionalism and great customer service. I know I’m covered when I use this location.

Shannon S. on

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Blanca C. on

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The location was amazing. I felt very at home and comfortable with the service, and Amber & Seann are so sweet. Next time I need a U-HAUL I will DEFINITELY come here!! Only downside was that the dolly we used for the boxes had a piece of metal sticking out and I got a pretty deep cut from the metal. But other than that, the overall process was great. I would definitely have the dollies checked for that so it doesn't happen to the next customer, I'd hate for someone else to get hurt like that!

Marlynda R. on

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Heidi R. on

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eric P. on

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The girl working there is great and is very accommodating. We had our appointment at the Lee rd location pushed 3 hours back and then canceled on us. We set up an appointment for this location and had a truck in 30 minutes. Only issue was finding the right spot to get the key to turn in the ignition on the 10' truck.

Genesia L. on

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Elma J. on

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kadijah F. on

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Nothing everything was great !

James P. on

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Explained everything along with thier friendly service. This location will be my go to Uhaul in the future!

Tyrone J. on

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Danielle L. on

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The truck had a leak in the drivers side door or window because when I picked it up on a rainy day the drivers seat was wet and so was my shirt and pants after driving it. When I picked it up I was under the impression I was dropping it off on the side of town I was moving because I reserved it one way but then was told that wasn’t an option and I’d have to be sent someplace else for a one way trip truck. Who has time to run around on your moving day to go find a wine way truck. So I had to pay an extra $20 for mileage and extra for gas just to drop it off! Won’t rent from here again!

april O. on

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Francisco H. on

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I got overcharged for my Uhaul.

Cheryl S. on

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Managers were very pleasant and nice. I would go there again to rent a truck when needed.

George H. on

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Patricia A. on

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Very clean, personal helpful and friendly!

anthony R. on

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U guys are good the way you are.

Saulo J. on

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Improve the reservation department. I was given a time and place, when I showed up I was told they didn’t have my truck and had to drive to a different location.

MONICA I. on

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MONICA I. on

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William C. on

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Alicia G. on

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I had awesome experience at this location the staff was friendly and helpful

ronnie T. on

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Brant A. on

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Nothing the people we picked this up from were some of the nicest we've met- they were truly wonderful and helped us out with some errors we made on the reservation- Great experience!

LINDA P. on

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April B. on

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Amber we amazing!

Joseph B. on

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Karen W. on

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Need a better way for vehicles to maneuver thru the gates, and when turning the truck around.

DANIELS T. on

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RAMONA R. on

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Pamela H. on

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Elizabeth W. on

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The ignition switch would not work, it took at least 20 tries before i would turn over. The tire pressure was low, and while trying to fill up the tank, it kept shutting off the pump, Please service this truck!

Emilcar S. on

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Awesome customer service, friendly, and efficient!!!

Wayne G. on

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Pamela H. on

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The staff was so friendly and helpful. I will be renting from than again.

EDUARDO A. on

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Friendly people

GREATER O. on

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howard C. on

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Everything was easy and perfect!

Melanie F. on

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Truck/van we used smelled really bad. Maybe use air fresheners

Scott C. on

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Everything was great

Betsie Ivelisse R. on

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Rosa B. on

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Antonio Andrea C. on

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Amber and Shawn were very great and helpful with our move. The accommodation were excellent the facilities were maintained and clean.

John L. on

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Amber and Sean were very friendly and very helpful in my truck rental as well as my storage unit.

John C. on

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Nothing

Nicole L. on

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Rick B. on

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Alexander G. on

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The location and staff were excellent. However, the truck I rented had a leak in the roof. My mattress and several boxes were soaked when it began to rain. FIX THE LEAKS would be my improvement feedback!

Kevin R. on

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Fenders are too high to open the door on a mustang GT even with frndet flipped down can't get door open to get out of car. Have to climb out the window.

David C. on

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MELVIN M. on

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Keep up the friendly professional services.

Riveline M. on

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BEN G. on

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Amazing staff, they are always very accommodating and friendly. We use them often for our production company transportation needs, and I would never think of going anywhere else! Ben Gardner OrlandoBands.com 321-202-0011

Steve H. on

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Great experience, don't think you could improve on anything.

jason A. on

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Gail H. on

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Raiza D. on

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Jose V. on

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Clemencia G. on

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Keelan L. on

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Very polite and professional.

stephane C. on

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Janet B. on

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ANTHONY P. on

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The staff was helpful and efficient, I can't see how the experience could have gone better.

Sean J. on

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Great job!!! Fair price.

Shatice H. on

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James T. on

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