Customer Reviews for Personal Mini Storage Forsyth

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Personal Mini Storage Forsyth

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Ashley S. on

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Alisha and Tony were very helpful explaining all my responsibilities, the features of the van and how to reach them with any questions. This was the best rental experience I've ever.

angel R. on

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Robert R. on

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Tony went out of his way to be helpful.

Tyrone O. on

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The services was very verry good

Tracy S. on

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Nicole G. on

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The couple working at this location was awesome. So nice, helpful, and a pleasure to work with.

Charlie J. on

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Great, personable staff! Made my reservation pick up easy! Had I not moved from Orlando I’d definitely use them again!

Alexander Joseph M. on

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There is no room for improvement. This location helped me out of a very bad situation simply by doing their jobs with smiles on their faces and genuinely doing whatever they could for me. Sometimes you just happen to run into the model workers for a business. Tony and his wife were such kind and amazing people, that I literally can’t wait until the next time I have to rent a U-Haul just so I can say hello to them again. And let’s be real, who gets excited about having to rent a U-Haul? Well...that very thing happened because of these people. I would highly recommend giving them a raise, some paid vacation time, or just something from corporate to show them they are valued in the company. They love their jobs, and we’re absolutely the most kindest people behind any counter of any store I can think of.

Samanvaya J. on

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Very nice team of husband and wife. Excellent service.

lucas A. on

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Nothing. Property managers here are wonderful.

Julia K. on

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Van was confirmed day of and when we arrived, it was not located in a spot easily accessible. The folks working the counter opted to transfer my rental to another easier to access. However, it became a time consuming task to switch from one vehicle to another. It did not appear they were very organized nor knowledgeable of how to run the rental system on their website. Friendly enough, but when you're in a hurry and you thought it'd be an easy pick-up and it takes 30 mins, well.....

Cesar S. on

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Friendly and Fast return.

Jennifer F. on

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CARLOS V. on

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Christopher M. on

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Wenbo H. on

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Nitin Ramesh R. on

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Leonard W. on

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Valeriya V. on

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Michael T. on

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Vehicle was clean. Interior well-maintained. Vehicle was misfiring on at least once cylinder. Engine needs service.

Maritza P. on

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Michael B. on

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ROSS H. on

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Ms Wilson was very helpful and pleasant to work with.

Albert D. on

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The truck had wires hanging down in front of the parking brake release lever, which could result in the wires getting pulled out when the driver pulled the lever to release the parking brake. Also the mechanism that flips the turn signal back off, after you make a turn was broken. You had to manually move the turn signal lever back to the center position, to stop the turn signal indicator from breaking.

Ralph Nicolas C. on

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STEVEN E. on

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Location and people were excellent but truck l rented was too old, not supposed to be in service!!!!

John R. on

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LINDA P. on

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Kenneth Monte M. on

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Truck wouldn’t start when we got there, however you adjusted and got us a truck for our move. Thank you.

Elaine G. on

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These guys were very helpful and took my truck back with no hassle…

Danaee I. on

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Linda C. on

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Everything went great! I would use them again.

Janyll M. on

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Diane K. on

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Barry A. on

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We were treated very well. The person who waited on us was really friendly and informative.

Randall L. on

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Tad P. on

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Ernesto C. on

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John A. on

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Do not remind us constantly to give you an experience review. More than two emails becomes aggravating.

Donna O. on

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Tatiana B. on

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Nothing, absolutely nothing, I have rented from this location before and I have not encountered any problems. the staff were very kind and pleasant. Great customer service, and made me feel very welcomed. Definitely would recommend this location to everyone.

Tyrone O. on

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Only, thing was that return did not have way to register , that I was back with teh truck . It was on Sunday, so eve #to call and say , the truck is returned would help

John A. on

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Catt and her office members were absolutely terrific and giving us the best service and telling us all the details about how to rent a truck for our 24-hour move. The service was absolutely better than outstanding!

DANIEL R. on

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N/A. Reps joe and Catt at personal mini storage are great. They are very helpful and explained everything which assisted me in picking the right vehicle for my move.

AMSUPPLIERS L. on

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Nice customer service

Hector L. on

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Cynthia A. on

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AMSUPPLIERS L. on

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Staff very friendly. everything was very fast.

John L. on

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Jefory B. on

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sharron P. on

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Kristen was kind and very knowledgeable

Jerry W. on

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Every one I interacted with was very professional and helpful. Katherine is very professional and even let me know how long each step was going to take.

Carlos D. on

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Sean B. on

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The folks running this location were very friendly and helpful. Unfortunately, I only had an opportunity to meet them due to the failure of your iOS app, specifically the “Truck Share 24/7” feature. Since I was unable to complete my rental via the app, I was stuck waiting around for an hour for the location to open.

Tony F. on

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John V. on

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Smoothest part of the move was picking up and returning the u-haul trailer! Great representation on both ends. Thanks

Edward H. on

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Nothing verry good k

Armani G. on

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Very nice, sweet and helpful. Great business

Courtney B. on

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Albert M. on

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The van and the location was a complete mess. I've rented these vans at least 150 times and I will NEVER use this location again

Linda P. on

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Service was great, agent was helpful and charming.

Louis G. on

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N/A

laura J. on

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Staff was very helpful!

MOUHAMED N. on

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Get more puppies in the office to greet people.

iris L. on

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Great customer service

Troy R. on

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The staff at this location was great...I do have a complaint with the verification process for after hours pick up through the uhaul app and having to call anyone either at a late or early hour to complete...

JOHN W D. on

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Staff at this location is unbelievably helpful. I would recommend Forsyth Rd. to anyone looking for a truck rental.

Luis Roberto H. on

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Cathrine & Joe have always given me & my family a warm welcome // They make things simple // Fast & easy. I’m always in and out never having to wait long for service. I’ve recommended muliple Family & friends to other Personal Mini Storages near the Tampa // Davenport & Miami locations do to the continues professional and respectful service I received from Catherine & Joe. Keep up the great work, Thank you.

Earl S. on

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CHERYL W. on

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DAVAUGHN R. on

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Mark W. on

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Earl S. on

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Great staff.

Robert H. on

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the person was cheerful and efficient.

Raul D. on

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I am not happy that I had reserved at a different location and after going to the place the reservation was for, I was sent else where. It took 3 different locations to finally find the truck and lost over an hour that day looking for the truck. It would have been helpful if U-haul would have at least let me know that the location had changed.

Alina G. on

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Staff very friendly and accommodating. Excellent !

Colin M. on

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The staff was great! Very friendly, and quick.

Jorge M. on

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Maria A. on

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Brandon P. on

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Amazing service!!

KIM T. on

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Cat is professional, courteous, and customer-centered (meaning that she listens to what people needs and helps them accordingly)...she is skilled and a valuable employee!

Tabitha B. on

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Very friendly and helpful. The U-haul truck rented was very clean and pickup was easy and quick.

felipe M. on

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Truck took 2 hours and a half past schedule to arrive. Horrible Experience

Alan R. on

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Marissa D. on

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No problems with drop off. Very quick and easy.

Victor V. on

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Everything was ok , needs no improvement.

Geoffrey B. on

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I will only deal with actual U-Haul stores. U-Haul resellers do not give you the customer service you'd expect from U-Haul. When I went to pickup my vehicle at 11:00am the doors where locked to the store. I rang the bell and I was chastised for ringing the bell because they were in a meeting as if my time is not valuable. I understand that this is a Personal Storage unit location so they are running two businesses simultaneously. Interesting enough, when I turned in my vehicle the doors where locked again because the representative was on property dealing with Personal Storage business.

Armand R. on

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Was a unsure about security for an easily accessible item. Notified Uhaul by phone and had no problems.

Josue E. on

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Overall a nice experience. We would recommend this location to anyone seeking a professional and friendly service around the Winter Park and Goldenrod Rd area.

kareemg G. on

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Customer service was excellent.

STEPHEN B. on

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Ron J. on

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Rachelle F. on

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ESTEBAN ELIAS F. on

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try to hire someone bilingual.

Trevor R. on

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Eugene W. on

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Everything was up to standard, a good program would be to offer a UHAUL Free rental for any destination to those customers who rent a vehicle for over 300 miles. The idea would be a game changer. I could actual spear-head the promotional program for the corporate offices. For the local customers, they can continue to rent up to the 300 mile distance for in city / out-of-state travel.

Ronald M. on

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The service was friendly. The property was okay.

Wayne B. on

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Sean Seok K. on

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Katherine (?) was very pleasant to work with. Gentleman who was working was also friendly. They were having some difficulty with the processing but, they did manage to work through. I will be back.

Chris B. on

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Customer did not leave a comment.