Customer Reviews for Petro Canada Yarrow

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Petro Canada Yarrow

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Jay S. on

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Thomas S. on

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Everyone at the phone centres and in your stores were super friendly and helpful. Inventory was not accurate between call centre and store. This could be improved. The truck was in miles and we were in Canada using kilometres. Perhaps this conversion is why we were shorted on the miliage as we did not veere off our path.

Andre A. on

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They were working off a laptop that kept crashing.. 5 or 6 people in line wanting for service. They don't seem well equipped to handle U-haul contracts.

jamie K. on

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Fred W. on

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Overall a great experience. Helpful and friendly.

Trevor S. on

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Kyle M. on

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Non working lights and wrong amounts charged

marc C. on

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Travis B. on

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Bev D. on

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Shawn-Marie H. on

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Keith H. on

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Ernest S. on

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Just keep up the good work

Mona L. on

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Jim T. on

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Nothing - everything was well done.

teresa W. on

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Keep your promises!

james E. on

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Was upset we were given the wrong address for drop off. Had to back track to another location .

Al L. on

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Thank you very much for the great service

Annaheid G. on

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Natalia M. on

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Ernie S. on

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Polite knowledgeable thank you

LINDA H. on

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the location is very remote adding another 30 minutes to our travels, but the service we received was excellent.

Michael E. on

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Harry D. on

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Ronald H. on

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Paula G. on

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The location was okay. The service when picking up was poor. He was not clear or knowledgable about pricing etc. The truck was very dirty inside the cab, dog hair, dirt and grit in dash, windshield was dirty and the back needed sweeping. The steering had play in it and the brakes were spongy. They told me when dropping off that they are not responsible for cleaning the truck, that uhaul is suppose to come and swap the trucks out. Definitely will think twice before I use uhaul again.

Melodye B. on

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I used the online check out and check in. It was SO easy! I loved that. The only thing I’d change is to actually have a drop box to drop the keys in when you’re done. I had to wait five minutes behind a group of people just to say here’s the key. That was frustrating. Other than that it was perfect!!

Roberta C. on

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We were booked in for the mobile pick up at 7:30am with a confirmation email that included next steps that advised that I would need to login to my account and select 'pick up my truck'. When we arrived at the location the website said I was registered for 'hand delivery' after clicking 'pick up my truck' and had to wait for the store to open at 9am. Obviously a major error somewhere. We were on our way about an hour later than we planned, luckily we weren't going very far but I can imagine this would have greatly inconvenienced someone in a different situation. Thanks to the lady at Petro that helped us out.

pat D. on

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courteous and friendly. Could not think of anything to improve.

Bruece M. on

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Sandor T. on

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