Customer Reviews for Petro Canada
(U-Haul Neighborhood Dealer)

86 reviews

900 Progress Ave   Scarborough, ON M1H2Z9

(416) 297-0329

Hours

  • Mon–Sun
    24 hours

Services at this Location:

Contact Us

(416) 297-0329

900 Progress Ave
Scarborough, ON M1H2Z9

Services at this Location:

Hours

  • Mon–Sun
    24 hours
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

SUTHAGARAN M. 
Rating:
5.0

👍best place to rent uhaul and fill up gas . Super friendly hardworking and respectful team working everyday .

GURKAMALDEEPSING D. 
Rating:
5.0

Very nice owner and respectfully treated me

GURKAMALDEEPSING D. 
Rating:
5.0

Customer did not leave a comment.

Baljinder S. 
Rating:
5.0

Customer did not leave a comment.

Narona O. 
Rating:
2.0

The van seats had hair / fur on them and the van smelt like a dog. Customer service was the absolute minimum.

Janice M. 
Rating:
5.0

Customer did not leave a comment.

Imtiyaz H. 
Rating:
4.0

Customer did not leave a comment.

Wai Hung Martin L. 
Rating:
4.0

Customer did not leave a comment.

Glen C. 
Rating:
4.0

I got an email recently about a data breach and I feel like uline should reimburse me for this.

MKashif A. 
Rating:
5.0

I was very happy with the service and I will recommend it to all my friends.very friendly and nice.

Chethan J. 
Rating:
5.0

Customer did not leave a comment.

Pratik G. 
Rating:
4.0

Do a more thorough check on the truck. Tire monitor was registering an error and right front blinker was not working.

Dennis B. 
Rating:
5.0

Amazing service 👏

Sam Q. 
Rating:
1.0

Customer did not leave a comment.

Navalpreet S. 
Rating:
5.0

Customer did not leave a comment.

Lennox W. 
Rating:
5.0

Customer did not leave a comment.

Colton M. 
Rating:
5.0

Customer did not leave a comment.

Scott C. 
Rating:
5.0

Customer did not leave a comment.

Adwaith A. 
Rating:
1.0

The guy said he will take care of the drop off and asked for the keys and said i will be receiving final bill by 15 mins and it never came. I had to call in at around 12 in the night to complete my return so that i do not get charged extra. Disappointed

omer S. 
Rating:
5.0

Customer did not leave a comment.

Max T. 
Rating:
5.0

The U-Haul clerk was really kind

Santiago Y. 
Rating:
5.0

Customer did not leave a comment.

Vishalkumar P. 
Rating:
5.0

Customer did not leave a comment.

Quratulaan B. 
Rating:
5.0

incredible service 10/10 would recommend !!!

Nimrah M. 
Rating:
5.0

Entire process was seamless. I was 40 minutes late picking up the van, and the attendant was nice enough to push back my pick up time for my 4 hour window got extended. Great customer service!

Pollyann P. 
Rating:
4.0

Customer did not leave a comment.

Quoc Minh L. 
Rating:
5.0

Customer did not leave a comment.

Lakshmi Sahith G. 
Rating:
5.0

Good Customer service. Highly recommended

Marlon L. 
Rating:
5.0

Flawless

Shaurya S. 
Rating:
5.0

Amazing and best place to rent the uhaul. I would def recommend it to friends and family. Thanks guys !!!!

Shaveta S. 
Rating:
5.0

Convenient location and everything went smooth, great people to deal with, would use again for sure

Robert R. 
Rating:
5.0

Customer did not leave a comment.

ABHINAV S. 
Rating:
3.0

Customer did not leave a comment.

Oleksandr P. 
Rating:
5.0

A situation came up where we had to keep the truck overnight and we ended up cutting into another movers time but the owner was ver patient and gentle with us. I hope this doesn't affect their ratings as it was the customers fault.

Shenel M. 
Rating:
5.0

Customer did not leave a comment.

Marlon L. 
Rating:
1.0

Van was almost 2 hours late. No real “guarantee” when booking time slot. Handing off U-Haul duties to Petro Canada staff is poor management. Need a full time rep on site or have this location removed completely. Ghetto (“U-haul” is literally spray painted on wall and parking spot), hard to park, van was in a mess and all stickers were in French, no other support offered besides me having to find another rental myself. No compensation or call from U-Haul themselves to let me know that my van will be late, just an overall terrible experience. Just remove this location, the poor guys at Petro should not be held responsible for a poorly managed drop off location. Definitely should have followed the 1.5 star rating and book elsewhere. On a positive note, the gentlemen helping me was very courteous and helped me with the booking process. He was very patient and kind to me and helped me get the van off the lot in a short amount of time.

RIYAZ R. 
Rating:
5.0

Customer did not leave a comment.

Gaurav J. 
Rating:
1.0

I waited for 2 as the csr couldn't figure out the system and or there was a system issue. They didnt apologize, I didn't get any paperwork, the truck wasn't cleaned. Upon returning the truck fuel gauge was inaccurate, and the manager at the location was rude and asked me back in the truck which was impossible or unsafe to do as there were vehicles blocking the way which could have caused damage to the truck so I parked forward. I asked for his name and he refused to provide it. Also, I tried to return it on Sunday by 8pm when I actually took possession of the truck and the person was una ble to check out so I came back today and still charged the extra day.

George C. 
Rating:
2.0

I arrived to my rental location at the start time of my rental and the person who had the van before me hadn't returned it yet. I wasn't notified in advance even though it seemed they knew the last person wouldn't bring it back in time, so I was left scrambling to find somewhere that had available vans. I called uhaul and got bounced around multiple times and no one was able to solve my problem. These things happen but a bit of notice and more help from Uhaul would've gone a long way.

Kerin N. 
Rating:
1.0

It's a very old vehicle not in proper condition

JaheerBasha P. 
Rating:
4.0

Customer did not leave a comment.

Usman A. 
Rating:
5.0

I was very happy with everything fast cheap and the staff was friendly and helpful

CORDENEANGELLA M. 
Rating:
2.0

I asked the supervisor on returned that i will pay for the fuel used as i don't know how much fuel i should put in the van tank the guy told me he don't know i fuel it up and when i checked it later on i fuel it up more than I should after that he said oh you only had to pay $10 for fuel if you chose to not fuel it up i said that's why i asked you earlier to check i asked him to refund me the extra $10 worth of fuel i refilled he said he has no way of doing it terrible experience

Amarpal S. 
Rating:
4.0

Customer did not leave a comment.

Steven B. 
Rating:
2.0

Customer did not leave a comment.

Vanshika G. 
Rating:
5.0

The service was great! The staff was helpful, responsive, and friendly ...ensured my online booking was processed at the location I requested. Thank you!

Pirathiba S. 
Rating:
1.0

Customer did not leave a comment.

Farid S. 
Rating:
5.0

Customer did not leave a comment.

AVISHEK S. 
Rating:
5.0

Amazing service ! Very pleased that I went to this location. Very friendly staff and helpful. Truck was ready to go and clean. Definitely recommend them for any of ur moving needs.

ABHINAV S. 
Rating:
1.0

Had the worse experience. I was over-charged for 2 days and had to call multiple times to get the correction made. The u-haul service provider at 900 Progress Ave refused to take my calls and I had to call in from a different number (home phone) to reach out to him. Parking is nightmare at this location.

Udham S. 
Rating:
5.0

Customer did not leave a comment.

anmol S. 
Rating:
5.0

Customer did not leave a comment.

Abhijit S. 
Rating:
5.0

Customer did not leave a comment.

Methodios L. 
Rating:
1.0

Just for 24 miles they charge me 31 cad for fuel

Amandeep S. 
Rating:
5.0

Customer did not leave a comment.

Mehmood B. 
Rating:
5.0

Great service here, will recommend all my friends

SURINDER K. 
Rating:
5.0

Don't charge for gas when it has already been filled up. Only used 30kms for the cargo van but yet charged me additional 6liters of fuel.

Kanagaraaj E. 
Rating:
5.0

Customer did not leave a comment.

Maryam I. 
Rating:
5.0

Nothing! You're doing a fantastic job. Peace!

Kenwin G. 
Rating:
5.0

Amazing service, highly recommend.

MAXIM H. 
Rating:
4.0

Customer did not leave a comment.

Fazil A. 
Rating:
5.0

Customer did not leave a comment.

Urmil K. 
Rating:
1.0

They unnecessarily tweak the gas indicator, when I went to return it they said everything is good and then when i left they charge me extra for fuel.

Sanket P. 
Rating:
5.0

Perfect service!

NIKOLAY M. 
Rating:
5.0

Customer did not leave a comment.

Baskaran M. 
Rating:
5.0

Customer did not leave a comment.

SharathBabu P. 
Rating:
4.0

Avi was very helpful and helped us go through the process

Edward T. 
Rating:
5.0

Customer did not leave a comment.

stephanie E. 
Rating:
5.0

All smooth and good. Parking was easy. Staff available in early hours.

Nabeel M. 
Rating:
5.0

Avi was welcoming, friendly,super helpful and informative. Even my return of the vehicle was quick, efficient and helpful. I had a wonderful experience at your Uhaul 900 Progress Ave location. I will definitely rent from this location and I already told some friends about the great service I received.

NikkiSimone P. 
Rating:
5.0

Great customer service at this location compared to other Uhaul branches in Scarborough.

AchillesJordan R. 
Rating:
5.0

Customer did not leave a comment.

THILUXSHAN V. 
Rating:
5.0

Avishek was very professional and knowledgeable, I would come to this location again

Francine I. 
Rating:
5.0

Why can't all U-Haul reps be like Avi? Most of them seem like you are a nuisance when you show up. Avi is amazing to work with. Friendly, courteous, and thoughtful. He took the time to explain the contract and walkthrough the vehicle. I would definitely rent from this location again.

Ryan W. 
Rating:
5.0

Friendly, courteous staff. convenient location

ashok T. 
Rating:
5.0

Avi is the best at customer service at this location. He is so helpful. I going book my next u haul at this location only i am definitely going to refer this location to my friends and family for such great customer service. Thank you avi. See you soon 😊

GAURAV P. 
Rating:
5.0

U-Haul representative Mr. Abhishek Sharma provided the best service at this location and his excellent knowledge to observe and understand the requirements of customer is fantastic. I would love to recommend each and every person to go at that place. Thank you U-Haul team for this best and convenient option to assist people with all vehicle need.

Harpreet S. 
Rating:
5.0

Excellent

AVISHEK S. 
Rating:
5.0

Customer did not leave a comment.

ann W. 
Rating:
5.0

Customer did not leave a comment.

Imran G. 
Rating:
3.0

Distance charges at .59 for 19 Kim's is not 18.05 that I was charged. Should be 11.21. I paid $19 to gas up for using gas to travel 19 Klms!!!!! A dollar worth of gas per km? The tank was not completely full though the arrow showed very close to the full mark.

Imtiazali A. 
Rating:
4.0

Customer did not leave a comment.

Hiren G. 
Rating:
5.0

Customer did not leave a comment.

Jean Claude S. 
Rating:
5.0

Customer did not leave a comment.

Sagar K. 
Rating:
1.0

Improve your customer service as today I waited 2 hours on the location just to get key as they sent me wrong code I loose my two hours and I loose my money instaly I booked uhaul on another location which is expensive and money is debited two time from my account. It's very very dispointing and very bed experience ever I need my money back

ANKITBHAI D. 
No reviews have been submitted for this location.

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