The uhaul ran extremely poor the gas gauge didn't work the owner wasn't understanding or sympathetic to the fact moving caused me to start premature labor that had to be stopped because it's way to early and I'm high risk pregnancy as is and was really late getting the uhaul back tow campany sent by uhaul came n picked it up on 06/06/2021) so it was a week late although I was in the hospital the whole week but had a friend get ahold of uhaul on chat which should b on record and he called a few days later which should have been recorded and on file but I don't feel the store owner or uhaul was understanding to a serious situation on top of how poorly the uhaul ran and to top it off both my receipts are completely wrong on says it was returned 6/11/2021 when I have proof uhaul sent a PEER's tow company because I have the roadside uhaul text on 06/06/2021 and 2nd receipt says I rented the uhaul on 06/16/2021 and I rented it on 05/25/2021 very poor service completely dissatisfied will never use again if nothing is correctedMiranda B.
Customer Reviews for Pick N Go #2
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Carole B.
Customer did not leave a comment.AMY D.
Excellent customer service. Very friendly man.KIRK Andrew F.
This place was amazing! I was in and out in 5 minutes!William S.
Customer did not leave a comment.JEFFREY W.
Customer did not leave a comment.Terran G.
I would recommend having the uhaul trailer turned the right direction before a customer arrives to hook up. Not only did I have to push the trailer 30'+ to hook up, I had to lift the trailer by myself to hook up and I threw my back out before I could even load anything on the trailer. The location needs someone to assist customer hook up the trailers because they are heavy and someone is going to get hurt.Jason H.
Customer did not leave a comment.Stuart S.
Customer did not leave a comment.TIMOTHY M.
Fast and easy. Best place to rent a Uhaul in the area, for sure. I arrived at the center and greeted by the clerk promptly. Truck was clean , full on gas and ready to go! Courtious, friendly and on my way in 5 min. when my time really mattered. Thank you pick n go / uhaul.BERNARD H.
Very friendly staff very accommodatingmarlena G.
Customer did not leave a comment.Matthew B.
Customer did not leave a comment.SEAN D.
Customer did not leave a comment.joseph D.
Need to find another way to communicate with uhaul. Everything was done through the cell phone and they had little to no service. It would have been better to have uhaul do it all over the phone when I called them. All I would have had to do was show my I.D. Then hooked up and left.curlie R.
Customer did not leave a comment.Jonathan B.
Customer did not leave a comment.drew D.
Customer did not leave a comment.David M.
Nice truck for job--very satisfied,William N.
just keep doing a great job.Larry C.
Customer did not leave a comment.teresa D.