No one present for in person U-Haul pickup at 9am during open hours. Had to call them and then U-Haul to modify my order for mobile pickup. Not all equipment was loaded into the truck. DO NOT USE
Steve W
Customer Reviews for Piedmont Portable Buildings
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The drop-off itself went smoothly, but finding this U-Haul location was unnecessarily frustrating. The front road signage is very poorly labeled and easy to miss, especially if you're unfamiliar with the area. I drove past the entrance more than once because there was little visibility or clear indication that the facility was there. Better street-facing signs and more prominent markings would make a huge difference. Once I finally found the location, the service was fine, but management should address the signage issue to improve the customer experience.
CLINTON RThey were prompt and very professional.
JACK CPathetic. I will go out of my way to never rent another vehicle from uhaul.
John LLeaky windshield, it was raining inside the cab! Almost an empty tank of gas and NO dolly rollers with the 4 wheels to move a very heavy couch. Backs are hurting because of it and had to go way out of our way to pick of up and drop it off! Not a good experience this time
Leigh A