Customer Reviews for Pikes Garage
(U-Haul Neighborhood Dealer)

173 reviews

422 N Main St   Marion, VA 24354

(276) 783-3082

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 9/2/2022 - 9/12/2022: Closed

Services at this Location:

Contact Us

(276) 783-3082

422 N Main St
Marion, VA 24354

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 9/2/2022 - 9/12/2022: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

I cannot comment as it was a one-way and our son dropped it off and seemed to have no issue.

Stephen K. 
Rating:
4.0

Customer did not leave a comment.

Gregory L. 
Rating:
5.0

Customer did not leave a comment.

BRADLEY W. 
Rating:
5.0

No room for improvement, It could not have been any better.

Boyd M. 
Rating:
5.0

Customer did not leave a comment.

Sarah W. 
Rating:
5.0

Real nice guy at pikes garage very helpful!!

Mark D. 
Rating:
5.0

Customer did not leave a comment.

Blair M. 
Rating:
5.0

Excellent location and service with wonderful people. Robert and Teri are a wonderful representation of the best of Uhaul. Thanks!

Gary F. 
Rating:
4.0

The fuel gauge indicated the truck had only 6 miles until empty!!

Robin S. 
Rating:
3.0

Originally schedule for one location pickup but 4 days later referred to another uhaul affiliate. The 1st in chilhowie va horrid the next ok, except told me I would get cash dep. Back at drop off. More importantly, it has now been over a week and I have yet to receive my deposit back. I received email saying it would be sent usps but still have not received

Samuel L. 
Rating:
2.0

When I arrived they had no trailers. I had to wait for the trailer while they brought it on a flat bed truck. Also, they didn't print paper work for me to carry in my truck. They sent it to my email which does me no good while I'm hauling the trailer to show that I am legal with the trailer. There whole operation was very poor. There wasn't much room to drive in there and move around. It's places like this that cause me to want to stop renting from uhaul and buy my own trailer.

Steve C. 
Rating:
5.0

Customer did not leave a comment.

ROBERTHAROLD P. 
Rating:
5.0

Very busy location for as small as they are, but quite accommodating.

Brad S. 
Rating:
5.0

All good !

Eino K. 
Rating:
5.0

Robert and Teri make everything associated with their business easy and efficient for their customers. Thankful to have them in our community!

BLAKE F. 
Rating:
5.0

Customer did not leave a comment.

bradley S. 
Rating:
5.0

Customer did not leave a comment.

Robert N. 
Rating:
5.0

Fantastic transaction, I've used Pikes for all my rentals and highly recommended them.

Ed H. 
Rating:
5.0

Customer did not leave a comment.

Cindy A. 
Rating:
5.0

I had a few issues with my rental where I had made some changes online. The staff at Pike's garage were absolutely AMAZING! I wish there were more places like it.

ROBERTEUGENE R. 
Rating:
1.0

Charged for days we had the uhaul we were told wouldn't be charged. Returned on a Saturday due to horrible snow and was stuck. Was charged for Sunday and Monday as well

Cathleen W. 
Rating:
2.0

Customer did not leave a comment.

BRANSONALLEN B. 
Rating:
5.0

Customer did not leave a comment.

JEREMY ROBERT W. 
Rating:
4.0

Customer did not leave a comment.

James P. 
Rating:
5.0

I would love to purchase one when you get ready to retire them.

NOELVERNARD C. 
Rating:
5.0

Customer did not leave a comment.

ROBERTHAROLD P. 
Rating:
4.0

Customer did not leave a comment.

MIKE H. 
Rating:
5.0

Customer did not leave a comment.

Dawn M. 
Rating:
3.0

We rented a cargo van! The day before I got a call saying I get a 15 foot truck and I got charged double more! I will never use U-Haul again. NEVER! I couldn't drive the truck and had to find someone to drive for me. He complained the whole way. Thanks a lot. Not!

Deborah S. 
Rating:
4.0

Customer did not leave a comment.

CYNTHIAANN B. 
Rating:
5.0

Customer did not leave a comment.

Lynda H. 
Rating:
1.0

I am an automotive garage owner! I let them hook up the trailer to my truck and one chain was too low and lights were not plugged in properly. I had to stop 1 mile from location on side of road and fix them. There is one very old tire looked like spare. I felt it should never be on there but a flat is not on me when you have old bias ply tires on this trailer. I have pictures and video of this if anyone want to see.

MICHAELLEE W. 
Rating:
4.0

Customer did not leave a comment.

KENNITHAVEN O. 
Rating:
5.0

Customer did not leave a comment.

RONALD F. 
Rating:
5.0

Customer did not leave a comment.

Paul I. 
Rating:
3.0

Your communication suck

DEAN G. 
Rating:
5.0

Customer did not leave a comment.

ALAN S. 
Rating:
4.0

Customer did not leave a comment.

Edward W. 
Rating:
5.0

Keep up the great work. This is my fourth rental from Pike's and everything has been fantastic each time. I highly recommend this facility for any rental or service need.

EDWARDLOUIS H. 
Rating:
5.0

This location is great and responsive to everyone. Can't say enough good about them.

Ed H. 
Rating:
4.0

We just dropped off the keys in a drop off, so we didn't speak to any body.

ZANAYVONNE W. 
Rating:
5.0

Great service and got me safely on my way. Appreciated their help! Highly recommend.

RONALD A. 
Rating:
5.0

Fantastic location to work with. Always goes one step further to ensure full satisfaction.

EDWARDLOUIS H. 
Rating:
5.0

Pike was a pleasure to work with. Easy check out and personable.

Ralph B. 
Rating:
5.0

They were nice and professional and worked with my schedule. I would not go anywhere else!!!

DENEENRAE C. 
Rating:
5.0

Customer did not leave a comment.

RYANGRAY R. 
Rating:
5.0

Customer did not leave a comment.

Jackie G. 
Rating:
3.0

It is kind of a dangerous location to get into because of traffic. We were charged for an extra day which was a technical mistake. However the refund for the mistake was taken care of rather quickly.

Angela N. 
Rating:
5.0

Customer did not leave a comment.

JAMESROBERT O. 
Rating:
5.0

Very friendly staff and the equipment was clean and ready when I arrived. The check in and prop off process was quick and easy.

Bridgett F. 
Rating:
5.0

Everything was great

EDWARDLOUIS H. 
Rating:
5.0

Pike's garage has friendly service .Very accommodating. I would highly recommend them for U-Haul or any car repair needed. They went the extra mile.

STEVENALLEN M. 
Rating:
5.0

Customer did not leave a comment.

Scott G. 
Rating:
4.0

Customer did not leave a comment.

MARKITATORY G. 
Rating:
5.0

Customer did not leave a comment.

ROY W. 
Rating:
5.0

Customer did not leave a comment.

JAMES S. 
Rating:
5.0

Very nice and professional.

ROBERTHAROLD P. 
Rating:
3.0

Customer did not leave a comment.

KAYLA G. 
Rating:
5.0

Customer did not leave a comment.

KATHYHOUNSHELL R. 
Rating:
4.0

Customer did not leave a comment.

Paul M. 
Rating:
5.0

It's fine now.

Michael C. 
Rating:
5.0

Very nice local dealer would highly recommend.

MICHAELTHOMAS C. 
Rating:
5.0

Pikes garage was very friendly and very helpful the best experience that I had since I rented the truck I would recommend them to anybody but as far as me renting another truck from U-Haul the experience was terrible

henry J. 
Rating:
5.0

Customer did not leave a comment.

Debra C. 
Rating:
3.0

Location was ok. Corporate Online turn-in process is ridiculous! Location verification, pictures, etc! Made turn-in obnoxious!

FREDERICK D. 
Rating:
5.0

Nice people

BRIANEDWARD M. 
Rating:
5.0

Customer did not leave a comment.

JAIMEROGER S. 
Rating:
5.0

Great people very nice polite and wore masks. Felt very safe.

CHRISTINASHEETS S. 
Rating:
4.0

helpful

Debra C. 
Rating:
4.0

Customer did not leave a comment.

CLIFFORD ALLAN C. 
Rating:
3.0

Customer did not leave a comment.

Alan C. 
Rating:
4.0

Customer did not leave a comment.

Charles C. 
Rating:
5.0

Customer did not leave a comment.

THOMAS M. 
Rating:
4.0

Customer did not leave a comment.

Beverly D. 
Rating:
5.0

Customer did not leave a comment.

MELANIEDAWN J. 
Rating:
4.0

Customer did not leave a comment.

Christina D. 
Rating:
5.0

Customer did not leave a comment.

Pauline D. 
Rating:
5.0

Nothing at all they are great to customers.

DENNISRAY W. 
Rating:
5.0

Customer did not leave a comment.

Michael P. 
Rating:
5.0

Great people! Very helpful

jennifer C. 
Rating:
5.0

Not a thing.

NOELVERNARD C. 
Rating:
5.0

Customer did not leave a comment.

TRAVIS B. 
Rating:
5.0

Everything was easy to setup and the service was great! I will use this location in the future.

NOELVERNARD C. 
Rating:
4.0

No problems. Easy place to leave equipment plus gas station next door easy to have it ready for return

Ronnie A. 
Rating:
5.0

Pikes Garage personnel dropped what they were doing and tended to me. Great place and people.

DONALD M. 
Rating:
5.0

Customer did not leave a comment.

Brian C. 
Rating:
4.0

The truck reserved was a 20' but when we arrived, you had reserved a 26' truck which we could not even get into our driveway without notifying us. Fortunately the location was able to supply us with the proper truck, however, it put us about an hour behind.

Brian S. 
Rating:
3.0

Customer did not leave a comment.

Gary C. 
Rating:
5.0

Extremely helpful

EDWARDLOUIS H. 
Rating:
5.0

This place is fantastic. Everyone was super helpful and friendly. They are fantastic representatives for UHaul!

Valerie L. 
Rating:
5.0

The folks were focused on helping me check in and be able to get to moving. They were friendly and helpful.

Greg B. 
Rating:
4.0

Owner was very nice and helpful with the drop off. He helped me check out and complete the return form.

Ntina P. 
Rating:
5.0

Customer did not leave a comment.

Kimberly J. 
Rating:
5.0

Customer did not leave a comment.

Robert P. 
Rating:
5.0

Customer did not leave a comment.

Anthony C. 
Rating:
5.0

Customer did not leave a comment.

pamela J. 
Rating:
5.0

Customer did not leave a comment.

Joe N. 
Rating:
4.0

Customer did not leave a comment.

Robert P. 
Rating:
5.0

Customer did not leave a comment.

Cheryl P. 
Rating:
4.0

The price was rediculous you shouldnt advertise 1 price then charge it 2 or three times but whatever

Mark P. 
No reviews have been submitted for this location.

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