Customer Reviews for Pine Island Chevron

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Pine Island Chevron

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Maria N. on

Rating:

Customer did not leave a comment.

Rafael C. on

Rating:

Customer did not leave a comment.

Levi E. on

Rating:

The rental truck was dirty inside the cab and inside the hauling area. The truck was old and banged up and had a very rough ride. Frankly, I was concerned that the truck might break-down.

Sandy N. on

Rating:

Customer did not leave a comment.

Catherine Tina M. on

Rating:

The extra steps of uploading ID and having to call a friend did not make the process of renting with you enjoyable. I don’t mind the uploading your ID versus the putting a referral. Not sure how that would help you in the long run. I was renting a truck to move to canvases. I know you deal with all sorts of situations but would be great to now how this step would help those situations. I could have given you my second phone number and called myself.

Raymond R. on

Rating:

It's all good.

Betsy M. on

Rating:

Customer did not leave a comment.

Charles G. on

Rating:

Customer did not leave a comment.

Christina Z. on

Rating:

Customer did not leave a comment.

Gabriel W. on

Rating:

Had trouble checking in to get tow dolly computer kept freezing up for an hour. Tow dolly had broken hook on safety chain. The rental agent was very helpful and apologized for the hour it took to get the computer to work.

Richard S. on

Rating:

The representative was very nice and helpful. However, I rented the truck and supplies, but I had to go to another location to pick up the supplies- pads and dolly, as the facility did not have supplies I reserved on line. This extra stop put me over my allotted mileage and I had to pay over mileage.

Richard A. on

Rating:

Close & Convenient Location, didn't wait at all to be served. Very nice Clerk. Peace to "All"

Norberto R. on

Rating:

Customer did not leave a comment.

Michael T. on

Rating:

Nothing, everything went smooth! It was perfect!

Janice J. on

Rating:

Great customer service, very helpful and friendly. A pleasure to do business with

Homero A. on

Rating:

Great Staff very Helpful!

Luis C. on

Rating:

Customer did not leave a comment.

Charles S. on

Rating:

Customer did not leave a comment.

OFELIA A. on

Rating:

Customer did not leave a comment.

William S. on

Rating:

We tried to return the Tow Dolly to the U-Haul center at State Rd. 84 and I-95. The person there on Sunday afternoon refused to allow us to leave the Tow Dolly there. Told us we had to take it to another location. Very poor customer service. He just did not want to be bothered. Would never recommend that location to anyone.

Maria V. on

Rating:

Clerk was excellent and very helpful

Levy J. on

Rating:

Customer did not leave a comment.

Jeanine B. on

Rating:

There was some confusion on where to drop the trailer as they use to use a lot across the street. But this location is very close to us and we like going there for pickups and drop offs.

Marie A. on

Rating:

Customer did not leave a comment.

charles S. on

Rating:

Have vans available for rental.

Carlos V. on

Rating:

equipment very old.

Amy M. on

Rating:

Customer did not leave a comment.

Delia R. on

Rating:

Customer did not leave a comment.

CARLOS T. on

Rating:

Customer did not leave a comment.

Michael P. on

Rating:

Did not have dollies I reserved. Not good... Won’t use again

don S. on

Rating:

Prepare the rental truck for the next renter before you rent it out again and since you are a gas station also,fill up the gas tank.

Glenn A. on

Rating:

Good price

David B. on

Rating:

Everything went very smooth and Micheal was very pleasant to deal with very professional.

Matt F. on

Rating:

It was great to have this drop off only five blocks from my new address. I filled gas and dropped off at the same location. Associate was friendly.

Delia R. on

Rating:

Customer did not leave a comment.

kaushik P. on

Rating:

Customer did not leave a comment.

Melinda G. on

Rating:

Customer did not leave a comment.

Dominique L. on

Rating:

Customer did not leave a comment.

Thomas C. on

Rating:

Mike was great. The reservation was one way and had return to local. Extra charges. Sure not happy with the system. Very displeased with this rental. Equipment was fine. May use another supplier on my next truck rental.

JOHN M. on

Rating:

Nothing customer service was exceptional :)

Patricia R. on

Rating:

Customer did not leave a comment.

john G. on

Rating:

Not really sure.

AHMED A. on

Rating:

Great location and clean trailer. Mike, the store representative, assisted me to get it ready to go. It was great that the store gave the choice to return the equipment after working hours.

Robert M. on

Rating:

The truck had a roof leak and caused damage to some of my picture frames. Why rent a enclosed truck if the trucks leaks and causes damage to your personal belongings. I will be contacting corporate.

Elizabeth K. on

Rating:

Customer did not leave a comment.

CINDY C. on

Rating:

Returning the uhaul was so easy. Thank you for the great service

Tamara P. on

Rating:

The gentleman who assisted me (unfortunately I didn't get his name) was very nice and knowledgeable. Great customer service!

joaquin B. on

Rating:

I found it on the expensive side, because I could not rent one way.. so I had to pay for mileage to and from location. Outside of that it was a great experience

Juan Carlos B. on

Rating:

Customer did not leave a comment.

kalin S. on

Rating:

called to confirm my pick up from my text they sent me, no one answered the phone

Cherrie D. on

Rating:

Customer did not leave a comment.

Steven C. on

Rating:

Inside cabin floor matt had cheetos and other items that made the blcabin look dirty.

kathrine T. on

Rating:

Tail lights were out, got pulled over TWICE because of the trailer. All other lights were fine except tail lights.

Anne T. on

Rating:

Customer did not leave a comment.

SUSAN I. on

Rating:

This was the easiest rental I have ever seen. It was a great experience.

david C. on

Rating:

Equipment needs Better maintenance

Jose C. on

Rating:

Is Good everything

Donald M. on

Rating:

Rental agent did a great job!

Zachary S. on

Rating:

Customer did not leave a comment.

Luz N M. on

Rating:

Customer did not leave a comment.

Davor S. on

Rating:

Mike was great. No waiting. Fast service, all clean and in good order. Will use this location again.

Thyvelikakath M. on

Rating:

The person at U Haul was very helpfull, he helped me hitch the trailer. He went above and beyond to serve a customer

JERRY L. on

Rating:

Customer did not leave a comment.

Sergio D. on

Rating:

Customer did not leave a comment.

MIKE K. on

Rating:

Even though my reservation was for 8 AM, the gas station clerk said that the U-Haul representative does not come in until 830. The biggest disappointment was that I had to drive to another location to actually Had to drive to another location to get the trailer.

on

Rating:

Customer did not leave a comment.

richard M. on

Rating:

PUT MORE GAS IN TANK.....LESS THEN 1/4

John S. on

Rating:

Customer did not leave a comment.

William W. on

Rating:

None

SETH D. on

Rating:

Customer did not leave a comment.

GILBERTO C. on

Rating:

Customer did not leave a comment.

Randy M. on

Rating:

Customer did not leave a comment.

Christian R. on

Rating:

Excellent customer service thanks you U-haul

Juan G. on

Rating:

Customer did not leave a comment.

Michael F. on

Rating:

Customer did not leave a comment.

Brian M. on

Rating:

very friendly staff

Miguel B. on

Rating:

Customer did not leave a comment.

Paul S. on

Rating:

There was a lot going on at this location.

JORGE M. on

Rating:

Excellent service

ROBERT K. on

Rating:

Customer did not leave a comment.

Kevin M. on

Rating:

tow/ haul ? I read that it should be on if on , if no rain is that right.

GABRIELLE G. on

Rating:

Mike was very nice and helpful I am very satisfied

andrea P. on

Rating:

Michael was a extremely helpful. 5/5 my experience with him. The most likely for me was that he was "Ontime" 8am on a Saturday like a schedule.

De'tavius R. on

Rating:

Customer did not leave a comment.

FARUK K. on

Rating:

i am so happy to rent UHAUL truck. THANKS.

JAKEEM H. on

Rating:

Customer did not leave a comment.

livimgton D. on

Rating:

Customer did not leave a comment.

jose L. on

Rating:

Customer did not leave a comment.

Donna F. on

Rating:

Customer did not leave a comment.

Shaun H. on

Rating:

Customer did not leave a comment.

OSCAR ALFREDO P. on

Rating:

Customer did not leave a comment.

Richard C. on

Rating:

Customer did not leave a comment.

Victor N. on

Rating:

Nobody was there to instruct me were to park the trailer. I had to unhitch it myself, took me 15-20 minutes, then the trailer started moving forward. I placed a rock under the wheel so it wouldnt move.

Salvador R. on

Rating:

Excellent customer service.

Robert N. on

Rating:

My agent was excellent!

Darlene P. on

Rating:

Customer did not leave a comment.

Jeff B. on

Rating:

Customer did not leave a comment.

JAMES M. on

Rating:

Fast and helpful. 10 foot truck was clean and in great shape.

Marcelino P. on

Rating:

Customer did not leave a comment.

Ruben V. on

Rating:

Customer did not leave a comment.