Great service
Darius C
Customer Reviews for Pinnacle Customs
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We just prefer dealing with a customer service person. The app thing was a bit irritating.
Frederick MWorst U-Haul experience ever! It was a bait-and-switch situation. I requested a counter interaction, but after getting near the original pickup site was called and told i needed to go to another site. To make a long story short it was a site requiring the use of the U-Haul app - which i was not prepared for. To make matters worse the people at the pickup site were NO help. I have been a long-time user of U-Haul, but I think I'll look elsewhere the next time I need a truck.
Chris GPinnacle helped me out alot
Matthew H