Customer Reviews for Plant City Sunoco #229

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Plant City Sunoco #229

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RONAILD B. on

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I had to put the trailer on my vehicle myself. I was charged a high rate for trailer, service should have been better. I had to connect trailer myself, pull it out front for them to hook up chains.

JEAN T. on

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I think there's nothing to change. Everything were excellent.

Denis P. on

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LARRY B. on

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William P. on

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Daniel J. on

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Diane W. on

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I was a little upset that a 12'truck rental for $30.00 a day is not 24 hours. I rented at noon on Saturday, they close at 11. We brought it back at noon Sunday. They changed me for 2 days. Mohamed was nice and good at multi-tasking . But I do not understand 12 hours being a day!

Thomas R. on

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The truck smelled like smoke and looked nothing like the photos on the mobile login. This is also a gas station and convenience store as well as uhaul but staffed by ONE person. Staff was wearing a hat with marijuana print and was not articulate. Charged me $117 up front for what turned out be a $36 rental. Scanned my credit card unnecessarily after I had already put it in the app. A dump.

Christine R. on

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The location that I rented my Uhaul from is scamming people. I live in the same city and made a round trip, 27 miles, and they insisted on charging me for 187 miles!! WHAT?! Overall I paid a total of $249 (gas included) for a $19.99 truck for 4 hours. The man in front on me brought his Uhaul back a whole day early, but was refused credit. Absolutely no reimbursement. Full price. This is at the Sunoco on Jim Johnson pkway in Plant City. I’m very sure that I am not the only one. Matter the fact, I promise you.

FLOYD H. on

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DONNIE C. on

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I dont really know every thing was great thank you.

Theresa P. on

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Ther men that run the gas station were rude, trying to make us hurry and 50 miles or so down the road the chains were dragging the ground. We stopped at several uhaul centers in the middle of the day and they were closed though the website said OPEN. The place in Plant City should not be used by anyone. I had to make the man clean it out as it was full of trash and he was offended when I asked him to at least sweep it out. He tried to hurry us and would speak in another language to the other men and they would laugh and laugh. SO RUDE.

JAGER M. on

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francis B. on

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TANYA B. on

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I have rented from this location many times. Always drove extra miles to use this location even though there is one closer to me. Reserved on line. When picking up associate told me on weekend can only be used for 6 hour period locally. So return to go elsewhere for longer period. So it was $ wasted for nothing. But that's ok lessen learned. Only went to location for loyalty. But no loyalty so I will be doing service at new location closer to my home.

Pamela F. on

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ROBERT B. on

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Marilin S. on

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Caroline P. on

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Drop off was quick and easy. The pick up was slow because the poor guy was the only one working but he was really nice and worked as best as he could given the circumstances.

Dorian H. on

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Have a better solution with the rental process when you website has gone down. 3hr wait put us behind for our trip.

David M. on

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Sunoco gas station one attendant. Busy in store phone set to go to a fax machine if it rings more than four times.

ASHLEY M. on

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Stephen Z. on

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Carmen C. on

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EDWIN J. on

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Kenneth R. on

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Quick in and out. I have rented here a few times recently and always a good experience. Our go-to I-Haul location.

JANET L. on

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Make sure the equipment I am renting is actually available at the location before pickup Day also the other U-Haul dealers need to be trained properly how to hook up the equipments on people’s cars this is dangerous !!!! The guy did a poor job of connections the auto transport to the truck ...chain rubbed halfway and would have eventually broken if the original U-Haul worker didn’t fix it

thomas C. on

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Don't double bill and over charge me

Jose F. on

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RICHARD D. on

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The trailer had no lights. My fault for not checking when I picked it up but it still had no lights.

Johan M. on

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Need more customers parking spots and less trucks

Rafe L. on

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Very accommodating when you are friendly to them!!!

Terri P. on

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Charlene M. on

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