Customer Reviews for Pocahontas Antiques
(U-Haul Neighborhood Dealer)

29 reviews

311 W Johnson St   Pocahontas, IL 62275

(618) 669-0073

Hours

  • Mon-Tue: Closed
  • Wed-Thur: 11 am - 4 pm
  • Fri-Sun: 12 pm - 4 pm

Services at this Location:

Contact Us

(618) 669-0073

311 W Johnson St
Pocahontas, IL 62275

Services at this Location:

Hours

  • Mon-Tue: Closed
  • Wed-Thur: 11 am - 4 pm
  • Fri-Sun: 12 pm - 4 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Jennifer K. 
Rating:
3.0

Customer did not leave a comment.

PAUL M. 
Rating:
3.0

Customer did not leave a comment.

Jordan W. 
Rating:
5.0

Customer did not leave a comment.

George D. 
Rating:
2.0

Too expensive and too disorganized.

Travis S. 
Rating:
2.0

The facility was staffed when I dropped off the vehicle but there was no one there who knew what to do. Called U Haul to complete transaction. Do not appear to do much U Haul business.

Jeffrey B. 
Rating:
5.0

Customer did not leave a comment.

JAMES M. 
Rating:
5.0

Keep the wonderfully staff that is already there, they were more accommodating than anyone could ever expect.

Alex W. 
Rating:
4.0

This trailer need to be fixed!!!

Marion A. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey C. 
Rating:
4.0

Customer did not leave a comment.

Tanner K. 
Rating:
4.0

Customer did not leave a comment.

Emily M. 
Rating:
5.0

Customer did not leave a comment.

Ronald T. 
Rating:
5.0

Customer did not leave a comment.

Ken H. 
Rating:
5.0

Customer did not leave a comment.

CURT B. 
Rating:
5.0

Excellent location and friendly staff. Helped us get on our way quickly. Enjoyed the antiques also!

Roger S. 
Rating:
5.0

Offer discounts or coupons for first time rental.

Tim Z. 
Rating:
3.0

Customer did not leave a comment.

Kevin N. 
Rating:
5.0

Everything was perfect. Employees were polite and helpful. Truck was clean, comfortable and ran great.

Pat F. 
Rating:
3.0

Customer did not leave a comment.

john R. 
Rating:
5.0

Customer did not leave a comment.

Howard W. 
Rating:
5.0

Customer did not leave a comment.

Nicole B. 
Rating:
4.0

Customer did not leave a comment.

Christy S. 
Rating:
5.0

Customer did not leave a comment.

Charles S. 
Rating:
2.0

Customer did not leave a comment.

WILLIAM G. 
Rating:
2.0

Keep records better. Although the associate straightened out the problem; I still have to wait to get refunded on my credit card after being charged twice, once cash second card....bad experience....lost money. I want compensation, if someone actually reads this, you will call me @ 5613862109 and compensate me.

Lidia T. 
Rating:
1.0

This location was a gas station, with very poor service. No explanation if everything was in order.

BEATRIZ M. 
Rating:
2.0

This happened on Sunday, 10/18/09 between 430p-530p. The employee that works there is the only employee, got alot of interruptions when i went to pick-up equipment. when my boyfriend went to drop off equipment, employee there had a confrontation with my boyfiend. I used my boyfiends pick-up truck, so i had my boyfriend to drop-off equipment. Instead of the employee using the credit card that i used to make the charges, he had my boyfriend pay with his credit card. My credit card was already authorize for the charges. Gave my boyfiend a hard time and argued with him. I think the employees name was Khani.

ELIZABETH S. 
Rating:
2.0

Not a very clean place...cluttered. Have a look at the Snellville, GA, site and make them all like that location!

No reviews have been submitted for this location.

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