Scott S.
Great location and very professional. Thanks
Customer Reviews for Polo Wireless & Multi Services
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Polo Wireless & Multi Services
JESUNER S.
YOU DID. CHARGE ME. TOO MUCH.
Gregory Paul R.
Very small store.
Michel M.
Provide a copy on the spot to close the transaction.
Pamela B.
The woman was very nice but they did not have an adaptor for the electrical plug and so I had to leave without the lights and then drive to an auto parts store to get an adaptor.
Momoka M.
1) Have the recorded starting mileage correct for the vehicle when it leaves the lot. We were charged for 60 miles we did not drive! 2) When we dropped the vehicle off after hours, there was a homeless camp just behind the dumpster next to the parking area. It was very uncomfortable to do virtual drop-off (with all the photos required, etc) while there are drunken men standing nearby or walking by. 3) Conflicting instructions on what to do with the vehicle when we dropped it off.
Antonio B.
Excellent customer service
Edwin M.
Paying an extra dollar per mile is a bit excessive since we already pay for the rental and the insurance and the gas
Duane R.
No one there. Not an issue. Funny I drove by a large U-Haul lot just a mile before this place. Would have been nice to have someone help me take off the trailer
Deluca R.
There was no lockbox to drop the keys after the rental.
Garcia R.
All good!
David Kenneth E.
Excellent customer service, friendly polite and professional. What a great team they have at that location. Highly recommend.
Megan Danielle W.
Very impressed. The owners were so friendly and helpful
Scott S.
Was very slow No USB port in truck for cell phone which was odd.
RICHARD C.
I rented truck online, gave credit card info and drivers license already. Should not ask for it again at counter. All you need is confirmatikn number and my name. Waist of my time
gustin G.
Very nice people excellent customer service
Bewsee R.
Great experience all around!
Christopher S.
Not be ruid and disrespectful worst uhaul place i been too toral lack of customer service
Wong A.
they are very nice and friendly and very quick
Theresa G.
Great !!!! They far surpassed my expectations !! I will always use this location. They were the Best !! Best Regards, Very Happy !!!
TAYLOR B.
Putting a hold on the credit card is a hassle. My bank holds it for 5 days then releases it. It really messes up my acct. when I'm low in funds.
Zachary S.
the f-150 pickup ran really bad and i also recieved the uhaul with a screw in it which resulted in a flat that i had to change because uhaul took way too long to respond.
Karen K.
Well i never got the customer service like i should have gotten. I was the first person there at the time i ended up being nearly the last person to leave. I believe i have money coming back to me but no one answered the phone to tell me. It's just to much going on an trying to care for a new born baby at the same time.
LaKeatha H.
All good
diane B.
Considering this is a busy intersection with a small office on the site of a gas station, it was surprisingly convenient. Manager was friendly, helpful, and got me in and out in the middle of a torrential storm. Very appreciative of the customer service.
Bruce A.
Wonderful experience and an extremely friendly and accommodating owner!
Clifford M.
Friendly and fast service
ashley S G.
Nothing. Service was amazing thank you!
Graciela Margari R.
Too expensive says it's 19.95 but the extra mileage it's ridiculously high priced for exactly 24 hours I payed 100 dollars in area it's ridiculous to me should be like other rentals unlimited miles in area
Joseph R.
It was one truck in a gas station parking lot...
Brian Evan B.
Excellent service, excellent truck. Perfect experience
Andrew D.
Have the scheduler actually make the call the night before. No call was made to me.
Charlie S.
Tell the customer exactly what they're going to be charged and explain each charge .
errio P P.
Really good customer service , tacha was fast My best experience ever.
Kevin O.
Best Customer Service from the young lady
Frank A.
Very easy to do business with.
Allyson C.
I reserved a truck on Sunday, yet the location was closed on Sunday that I wasn't aware of (the hours on the U-Haul site said they'd be open). I didn't know I had to download the app and complete the Truckshare 24/7 until after I called U-Haul asking if I was at the right place. Informing customers that this is required would have been helpful.
Todd C.
Great husband and wife team! They both were thoughtful and caring. Made my moving experience so much delightful! Thank you!!!
daniel S.
Great people, Great Service. Congratulations
CARL W.
Have used U-Haul several times over the years. Must say this was the most pleasurable experience in renting. Equipment was ready. clean both cab and bed. Did walk-thru with vendor, they pointed out nick and scratches. Would definitely use them again and recommend them to others. Very personable and friendly operation.
suzanne O.
Returned to a1a location
Soulrmanou J.
Everything is perfect, Keep it up.
harlan C.
More visible signage. Hard to find. No mention that fuel available at the location which would have been very helpful.
Richard W.
Great.
Richard S.
Excelent everything!
TRACY S.
So easy and the people were so nice and easy to work with! I actually can't wait to rent another van! Such a great price!
Laura B.
Open up on time on Sunday. I had to wait till 11:40 am, along with 2 other renters till the person showed up to work. He claimed his location opens at 11:30 am. U-haul needs to be informed of the hours to deliver proper customer service. I will continue to use U-haul but not from that particular location.
Kera W.
The employee showed up 40 minutes late and there were four of us waiting to drop off and pick up trucks. The regional was called by myself and one other customer and were told the employee was on his way and he still didn't show for 40 minutes. Then when he showed up he argued with more than one customer he wasn't suppose to be there until 11:30 not 11. We all showed our phone reservations that said 11 as well as google. Very poor customer service.
Patricia H.
Quick, nice service. Friendly staff.
Fred A.
The attendant stated she would she an email receipt. I was skeptical so I backed up an took a picture of the equipment in the rental lot. But the receipt showed up within minutes on my email. Suggest providing something at the return counter that ensures the equipment was returned.
Amin G.
Friendly and professional staff. Very quick and efficient.
Tracey K.
Very professional and they went out of their way to accommodate my needs. I would highly recommend this Uhaul location.
Michel M.
The computer was too slow, they can't give me the bill and i never received it.
Heather A.
This was the best UHaul experience I have had in North Palm Beach. Thank you.
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