Customer Reviews for Pomona Personal Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Pomona Personal Storage

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Antolin D. on

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Customer did not leave a comment.

firdauzi c. on

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Excellent and thank you.

Eric F. on

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Casey B. on

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Great customer service!

CANDACE W. on

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Excellent service. I will always rent Uhaul trucks from this location.

SYLVIA W. on

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erick s. on

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Candice was awesome!!!

Raylynn G. on

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THERESA C. on

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Nothing , Candace was amazing very professional and very friendly

THERESA C. on

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Nothing , service with a smile

EVELYN N. on

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Steve H. on

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Stay just like u r. ??

Angela M. on

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They had excellent customer service. Bridget was nice and friendly. The process was super quick.

Melissa J. on

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Great speedy, customer service!!

MICHAEL W. on

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Andres M. on

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Jennifer M. on

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Bridget Moseley was the greatest. Super helpful and great attitude! Thank you so much for making our move easier!

JOSE R. on

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Everything its perfect

SARAH B. on

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Cheryl T. on

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I ordered my truck from the Rio Rancho UHaul. I had to P?U my truck here because the previous renter dropped it off here. The computers were down so the attendant was doing everything via her cell phone. My son protected us by taking a picture of the dash with the miles and location in the background. She could only find 1 furniture dolly. The 2nd one was in the back of the UHaul. The truck had not been checked in before we checked it out. I called UHaul to resolve this. I ended up putting in a dispute with my credid card company.

Sophia K. on

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Super friendly people!

Sophia k. on

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Candace was warm and welcoming from the start. She made sure we understood the rental agreement as well as the allowed miles for the trip. Will definitely come back again.

Eileen F. on

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Rick I. on

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Candace was extremely helpful and demonstrated excellent customer service. Moving can be stressful but Candace was happy, informative, professional at all times and made us feel comfortable about renting the truck. She is a true asset to this office.

billie p. on

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Candace was extremely helpful and cheerful. She needs a raise!!

TIMOTHY D. on

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U-Haul should be u-haul and not be contracted to other businesses. The service is not the same , I really feel like I was overcharged. I will never use u-haul again!

PABLO L. on

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Both ladies were friendly and easy to deal with. I would definitely recommend this location. I have gone to other u-haul locations and customer service is junk, but this is a very pleasant place to do business with.....P.L.

Omiyra O. on

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The woman who worked the counter estas incredibly helpful and nice. She quickly checked in the truck and helped me count the moving blankets that I rented.

GINA G. on

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The lady at the front desk went above and beyond for me.

Marthy s. on

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Candice was great in making sure everything went smoothly. Loved her personality.

Milly Y. on

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LATREASE M. on

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The customer service was fabulous.

Edward Y. on

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michael k. on

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jeff f. on

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Uhaul was very dirty. Difficult to do a walk around the vehicle and assess existing damage due to the uncleanliness of the vehicle. The office itself smelled like cigarettes. I would not recommend this location.