Customer Reviews for Postal Annex Eastlake

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Postal Annex Eastlake

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Dion D. on

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Customer service is horrible!

Eshell E. on

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LIJIE G. on

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Patricia E. on

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Update computers

Juan C. on

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Jong M. on

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roy M. on

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We got the rental u-haul truck from a postal annex. The truck interior and exterior are filthy I told the employee who process our rental documents if we can change the truck due to its really dirty his answer was “it’s too late” for him to change the truck due to he have to redo the rental documentation over again. the front windshield is dirty and the foot brake is loud and annoying it has a loud annoying noise to remind the driver that the foot brake is engaged but it create a loud noise that it can wake up neighbors We will never go back or use u-haul at that postal annex ever again. Their employees need customer service training

Lisa B. on

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Thank you for the moving referral, they were amazing.

Jesus R. on

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Shan G. on

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DAVID C. on

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Very difficult to negotiate online app to obtain key. Tried to call toll free number and was placed on hold for 40 minutes.

Jannette B. on

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Auntrell W. on

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Diego G. on

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Fast, friendly service. Super easy to rent at this location.

Walter P. on

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Two times I stepped on the brake to come to a stop and two time the engine revved and the truck bolted forward even though I had my foot on the brake. Both times I had to shift it into park in order to prevent crashing into the car at the stop in front of me. I told attendant when I returned the truck about this and that I was still completely shook up but he did not care. I do not plan on using UHaul ever again. I value my life.

HECTOR B. on

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the best in the area

Anil K. on

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I will definitely recommend friends and family members for their world class service experience for their future reservation of Uhaul. These folks are cool especially owner Mr. DILEN always goes out of his way to accommodate me for uhaul needs in a short period of time. Postal annex in Eastlake area is the best place for Uhaul.

William V. on

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Great service and no hidden charges. Highly recommend to other people moving.

Alejandro V. on

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The site employees are great. Your app sucks!

Alberto A. on

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Equipment not well clean inside the cabin. Rent a 20 ft truck.

Mai M. on

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Howard A. on

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Friendly staff.

Karrie L. on

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KURT A. on

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Easy in and out great service great staff great location.

sabrina O. on

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ROWELL R. on

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Syed Rehan H. on

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walter J. on

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The staff was very friendly and knew what they were doing. Would rent from this location again.

JORGE H. on

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Lisa M. on

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jay P. on

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Sergio L. on

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Jason J. on

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