Customer Reviews for Postal Pal Of Goose Creek
(U-Haul Neighborhood Dealer)

Rating:

2.0

There was no place to park the trailer. It’s a small facility and if there wasn’t a guy there to help me out, I would’ve been hurt. They need to rethink that facility because it’s too small and the place don’t open up until nine, but you have people dropping off their trailer trucks or whatever at 8:45 730 and they need help there will be nobody there to help them so myself I will not use that facility again for a drop off and I will not recommend it to anyone but the person that was there. He worked at the postal place and he just happened to be there, but I had two other ladies in another office helped me out to find someone that was responsible for getting these trailer because I did stipulate that I was 100% disable and they did not take it in consideration on the end that I picked it up or placed the order but that’s OK. I did what I had to do. Thank you very much.

Rating:

1.0

Complete equipment maintenance negligence. Despite calling ahead to confirm, the location did not have the furniture dolly as requested. The doors of the truck cabin were not appropriately maintained and adjusted causing gaps between the cabin and the door. This made the cabin incredibly loud during the trip at highway speeds. Additionally, due to the gap, water entered the cabin during a storm. Finally, the front-left wheel of the auto-transport trailer completely tore off the axle while traveling on the interstate putting our lives at risk. Maintain your equipment or upgrade it if it does not meet standards for operation.

Rating:

3.0

There was a problem with the U-Haul website and the owner of the business tried several times to send me an email or a text and it would not allow him to send me either. We wasted about 45 minutes. This put us behind schedule as we are event designers and we had two events that day

Rating:

1.0

Took forever to get out the door. I told the staff where I was taking the truck and where I was dropping it off at . I got charged an extra $130.00 on my credit card. I will have a hard time giving U-Haul a referral.