Customer Reviews for Pot O Gold Resale Shop

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Pot O Gold Resale Shop

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JOEL G. on

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RICK D. on

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Mark was fantastic. The trailer was ready and clean. Mark had a great attitude and was very helpful in connecting the trailer to my truck. He checked everything to make sure all the lights worked and all the chains were properly connected. He knows his job and knows what to do and keeps a positive attitude. Fantastic man and a strong hand shake. I would recommend anybody use him to rent a u haul from.

Alyssa P. on

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I really appreciated this location being open on a Sunday. It made drop off super quick and convenient

Tracy T. on

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dan allan a. on

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Absolutely highly recommended, Mr. Mark D' U-Haul guy is fantastic, highly recommended, friendly and helped to get a better quote, even offered extra hours no charge, I got the truck ahead of the day II suppose to get it, that gave me extra hours to load and unload. I will rent again in few days

dan allan a. on

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Excellent service by Mr. Mark, definitely will get his service again.

Noah C. on

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JENIFER W. on

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STEVE O. on

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everything was good

WADE E. on

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Good job you all keep up the good work

Patty D. on

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The people at the Carthage Hwy 149 UHaul drop-off were very nice and helpful.

Chris L. on

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See above

Jean M. on

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Joshua S. on

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JIM D. on

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alan h. on

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Very helpful. Thank you.

joe p. on

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Mark went above and beyond in his assistance with my rental, I will recommend him to everyone in need of a rental. Especially after the way I was helped in Marshall Texas. I have nothing positive to say about any of them.

Gordon G. on

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Nora Z. on

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Cindy G. on

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We were suppose to take to other Carthage location but no one was there.

Steven Y. on

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Cindy G. on

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Tony M. on

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Kim A. on

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Excellent service!!! Transaction was quick and smooth!! Super friendly!! I will highly recommend!

John M. on

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I had reservation for over a week at The Cubby Hole in Longview Tx... upon arrival they had rented my trailer out to the man in front of me. They then sent me all over Longview looking for a trailer from other U-Haul dealers. After 2 hrs I finally found one in Carthage and got it but if I could give my overall experience a review with U-Haul it would be one star. I had family and friends waiting for almost 3 hrs to get a trailer that I had reserved for over a week.

Paul D. on

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Toni F. on

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JACOB H. on

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The owner of this location is a role model for how one should always do business. 5 stars all day.

Steven Y. on

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Rhiannon H. on

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Only reason I did not give an excellent rating is because the person creeps me out but I knew that before renting from him.

Phil S. on

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Cindy G. on

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nick s. on

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sandra m. on

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Marc was very friendly and a pleasure to work with look forward to using his services again!!!!!

Denise D. on

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Our rental which we had reserved for 2 weeks was rented out Friday before our Saturday rental and we were then sent to Carthage, Tx fifty miles away to pick up our truck. The owner was very nice, but rented us a piece of crap truck with a severe exhaust problem causing you to drive with window down to disippate carbon monoxide. Headlight was out and check engine light was on. When truck was returned the owner said the truck should have never been rented. Very disappointing experience!

Peggy L. on

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Richard W. on

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Joshua C. on

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Seeing as how this is 1 of 2 U-Haul locations in Carthage that I know of. It was a much better experience than last weekend. The only hassle was that he called us before it was due back which I felt was too much. The truck was great and I would much rather return to this location than the last one.

Robert C. on

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jamie A. on

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The Location where I pickup was VERY HELPFUL. Really Great Man.

Charles M. on

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Roger C. on

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Randall H. on

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Good service. Only recommended improvement would be to have available one or two open trailers. Only trailers available here are cargo (enclosed) and vehicle haulers.

larry j. on

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Nothing!!! Dropping off was hendled Great.

Traci N. on

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Krystal L. on

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Chris M. on

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Everything was a okay the representative was real nice

Randall H. on

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The proprietor, Marc was extremely helpful and courteous. I will return here for my next towing need.

Jesse F. on

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Very great experience. I feel he gave me a great deal. Would totally use Pot of Gold Resale Shop again. Just hope it's not soon.

rusty e. on

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Philip G. on

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Mary L K. on

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I cannot think of a single suggestion for improvement at this location. The service I received was efficient, exemplary, and extremely accommodating!! Mark made himself and his service available as needed, without restrictions of time of day, or regard for the holidays. He worked with me and my situation, above and beyond what he should have to. He was very cheerful, patient, and took great care to make sure the equipment was safe and secure. I truly appreciate the service I received and will recommend him and his Uhaul location. Thank you!

Marisa W. on

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The owner is very friendly and helpful.

Jackson m. on

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Being new to the area the uhaul representative was very courteous very nice folks makes you at ease

Cameron P. on

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Great customer service and clean vans!

John R. on

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I got a call from the drop off location just before 10 am on Monday, it was not due to be returned until 9 am on Tuesday. The man demanded to know when the truck was coming in. I called my son, woke him up, so he drove to the drop off location and told the man that he would drop it off the next day. I did not appreciate the tone of voice he was using when he called me the day before it was supposed to be turned in.

venita j. on

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Katherine F. on

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Drew N. on

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Did an outstanding efficient job with the check out.

SANDY C. on

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Lynn H. on

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In all ways, this has been a great experience. The truck was clean and performed perfectly. It was an easy process to pick up the truck and the owner was so cooperative and easy to deal with. Great, great, experience.

Treana P. on

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HERMAN S. on

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Julie L. on

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Michelle A. on

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Chaston P. on

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Michael A. on

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Not a thing! Marc was excellent and professional.We we definitely recommend this location to our friends. The Atwoods