These guys provide a great service. Their technicians are professional and their equipment is always well maintained.
Joe W
Customer Reviews for Powerhouse True Value Rental
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
"Superb and efficient service! The process was completely seamless with no delays, and the staff was friendly and easy-going. I would highly recommend this U-Haul location to anyone!"Thank you so much again for your service!!!!!
Latonya GGreat
Dana BI requested this location to see if I could return the trailer here, rather than drive about ten minutes further into town. Staff was extremely friendly and helpful. Return was extremely simple and efficient.
Michael RGreat customer was great.
Jonathan CTop notch service
DONALD DGreat customer service. The team was very helpful and professional. I highly recommend this location.
MICHAEL OI was able to extend my rental with no problem. Everyone i talked to was nice and helpful.
LANA WAfter two recent drop offs in Warner Robins being horrible, this place was great! They came out to help disconnect and park the trailer without being asked. They were friendly and customer service orientated. Make this my drop off spot from now on!
ERIC TU-Haul booked a return at 0900 and I picked up at 0900 the same day. The first renter was late returning so I had to wait around for that. Not a good look for U-Haul.
GRADON SEasy no hassle fast and best pricing!
Latoya STrash was in the cargo area, a/c didn’t work and it was very hot and when I told the agent he seemed unconcerned
DONALD JShould let the customer know that there was no drawbridge to the truck the truck right rear tire was low it was not clean inside.
ANGELA HThe app should tell customers that this location doesn't accept cash for payment. Also, if using a cashapp card, there's a $100 deposit.
Sonya REverything was excellent
Jessica SGreat customer service and very prompt.
WILLIAM KVery professional and kind!
PARANDA WOnce you pay to rent and guess the mileage, you should be given some kind of discount for mileage over what you prepaid for. I paid over 200 to get the truck and ended up debited another over 2002 days after I returned the truck. What if that was bill money to get power in the new place for my kids? We would be in trouble. That's not rite.
ROBIN HThe back had roaches in it.
STEPHANIE DVery nice and professional.
Stacy NHave a truck ready
JOHN REnsure that when picking up and dropping off equipment at the location, it is well communicated the time the gates of the business are locked preventing the return of the equipment.
Alexander HThe battery died several times and I had to be jumped off.
Donald BGreat and professional team! They go the extra mile.
Shon BThe drop off process was very easy.
James KThis is our second experience with Powerhouse True Value Rental at the 703 S Houston Lake Rd location. They are responsive and professional! Will definitely be a returning client. -Bwell
Shon BFrom beginning to end it was an easy experience
George MThe customer service was excellent. He was friendly and engaging
Trevor RVery helpful & great customer service
D Moffice area was a bit of a mess.
Gary WThe gentleman that checked me in and out was FANTASTIC!! He made my experience feel easy, quick and hassle free!! Great job, would refer anyone!!🥰
Latoshia BWas dirty and had zero gas. Had to immediately go to the gas station to fill up and ended up putting more gas than I needed to…returned with about 1/3 gas and only needed a 1/4 at return.
Jonathan ADid the job.. awesome trailer.. towed nice.
James ZSuper friendly and accommodating, made it a very easy experience.
Charles HGreat experience renting from this location!
Melissa MGreat location for me .
Herman rN/A
gerry pThey was great getting in and out.
michael AThis is definitely the best place to pick up your uhaul truck in Warner Robins. Do not use 4800 Russell Pkwy. I had a truck reserved there and they gave it to someone else.
Barbara HCustomer service was terrible!
Marvin MThe employee was rude and inattentive. His phone was more important than my business. And once he quoted me a price double what was expected, he was upset that I correct him. He calculated two days instead of one. Once the trailer was hooked up he walked off without asking to check the lights. That might not be required but it should be.
Bruce D