Customer Reviews for Powerline Auto Center

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Powerline Auto Center

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Donna S. on

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ROB W. on

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1st class experience from start to finish. Vehicle was ready and waiting at the designated time. They took the time to explain everything thoroughly. The vehicle was clean and easy to use. The A/C was nice and cold. I will definitely rent a U-Haul from Powerline Auto Center again. Robert

Kim S. on

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Kim S. on

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Kim S. on

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Kim S. on

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Awesome, communicated with us regarding 17' not available anymore and gave us a choice of smaller or bigger truck before we showed up. it was nice that when we showed up they didn't say here is what we have.

Eric R. on

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edna M. on

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The number of the building was very visual but the place was closed for the Holidays. They put a piece of paper saying it was closed. When I tried to call, got a recording stating the same as the paper at the door. No drop box for the key. I had to go and take the key the next day and bring the key to 2800 Broward Blvd which cost me an additional $20.00. The young lady Kadine was very nice and their facility Rocked!

Vincent A. on

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The day before my pick-up at my preferred location, I was redirected to this location via email from Uhaul. Not only was it much further away, it did not open until 9:00 where-as my selected location opened at 8:00. Further the one person running the place did not get there until 9:10 and then needed about 20 minutes to get started and could not locate my reservation. By the time I got out of there I was 2 hours behind my schedule. I had paid help waiting over an hour for me to get to the move site. The facility is a car repair shop and was as absolutely filthy inside. and filled with old greasy and dirty car parts and furniture. Not a clean spot in the building. The truck seat belt did not work and the door had issues closing as well. Failed on safety as well. From a customer service standpoint, Uhaul completely failed on this one.

ELIE F. on

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My thing got wet in the rain its a hole in the roof of the truck

KEVIN J. on

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It was not clear that this is not a typical UHaul staffed station and is suited more for remote pick up. Nice guys running it...but still gaining familiarity with the remote system.

Chuck J. on

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Customer did not leave a comment.