Customer Reviews for Powerline Auto Center
(U-Haul Neighborhood Dealer)

33 reviews

4531 NW 9th Ave   Oakland Park, FL 33309
(Powerline rd south of Commercial Blvd just before train tracks on the rig)

(954) 892-6773

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(954) 892-6773

4531 NW 9th Ave
Oakland Park, FL 33309
(Powerline rd south of Commercial Blvd just before train tracks on the rig)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

I was charged $20 for the extra uhaul insurance without even being asked if I wanted it. When I pointed it out the manager tried to put the blame on another location that reserved the van for me and gave me the run around as to he would inquire about it ….still no refund :-(

LUCIEN D. 
Rating:
5.0

The service was great went in and out with no waiting. Will definitely use this location again

PENNY C. 
Rating:
5.0

Customer did not leave a comment.

phillip M. 
Rating:
5.0

Customer did not leave a comment.

Maikel C. 
Rating:
5.0

I don't know why I was charged for safe move and I selected that I would pay for any damages out-of-pocket

Lynn B. 
Rating:
5.0

Customer did not leave a comment.

Robert T. 
Rating:
5.0

Customer did not leave a comment.

Alexis F. 
Rating:
5.0

The person was very helpful with our transaction and everything worked fine

mary G. 
Rating:
5.0

Customer did not leave a comment.

Nancy H. 
Rating:
4.0

I had trouble with the online check in procedures, since I do not have internet access on my phone, and was not made aware of the procedure prior to scheduling the truck. The help line at the 800 UHaul number and the owner of the business where I rented the vehicle were very helpful with correcting the problem.

James H. 
Rating:
5.0

Customer did not leave a comment.

CHRISTY H. 
Rating:
3.0

Staff was very friendly and helpful.

Nadine B. 
Rating:
5.0

Na

JULIE B. 
Rating:
4.0

This was not the location that I rented from, nor was a vehicle ready for me anywhere near the time reserved for - fortunately, Christine in the regional operations center helped me track down a vehicle, although the additional materials I had reserved were obviously not available. The location made things work and should be commended, but UHaul failed in every step leading up to that point and I am disappointed beyond words.

Dan P. 
Rating:
3.0

Customer did not leave a comment.

Tom B. 
Rating:
5.0

Great service, clean equipment, knowledgeable staff

Beate J. 
Rating:
5.0

Customer did not leave a comment.

IVAN H. 
Rating:
5.0

Drop the alternate phone number requirement. You having to call a friend/family is inappropriate and annoying. The share location feature on the app did not work on check in.

Raymond H. 
Rating:
4.0

very friendly people, helping in every way.

Amy P. 
Rating:
1.0

I was over charge on the miles.I will said at lest $25.00

felix M. 
Rating:
3.0

They are charging me for an additional day and I did not return the truck at 1:18 pm as stated in the invoice. I dropped the truck around 11:30 am and put the keys in the dropbox

Carlos D. 
Rating:
1.0

Customer did not leave a comment.

Donna S. 
Rating:
5.0

1st class experience from start to finish. Vehicle was ready and waiting at the designated time. They took the time to explain everything thoroughly. The vehicle was clean and easy to use. The A/C was nice and cold. I will definitely rent a U-Haul from Powerline Auto Center again. Robert

ROB W. 
Rating:
5.0

Customer did not leave a comment.

Kim S. 
Rating:
5.0

Customer did not leave a comment.

Kim S. 
Rating:
5.0

Customer did not leave a comment.

Kim S. 
Rating:
5.0

Awesome, communicated with us regarding 17' not available anymore and gave us a choice of smaller or bigger truck before we showed up. it was nice that when we showed up they didn't say here is what we have.

Kim S. 
Rating:
5.0

Customer did not leave a comment.

Eric R. 
Rating:
2.0

The number of the building was very visual but the place was closed for the Holidays. They put a piece of paper saying it was closed. When I tried to call, got a recording stating the same as the paper at the door. No drop box for the key. I had to go and take the key the next day and bring the key to 2800 Broward Blvd which cost me an additional $20.00. The young lady Kadine was very nice and their facility Rocked!

edna M. 
Rating:
1.0

The day before my pick-up at my preferred location, I was redirected to this location via email from Uhaul. Not only was it much further away, it did not open until 9:00 where-as my selected location opened at 8:00. Further the one person running the place did not get there until 9:10 and then needed about 20 minutes to get started and could not locate my reservation. By the time I got out of there I was 2 hours behind my schedule. I had paid help waiting over an hour for me to get to the move site. The facility is a car repair shop and was as absolutely filthy inside. and filled with old greasy and dirty car parts and furniture. Not a clean spot in the building. The truck seat belt did not work and the door had issues closing as well. Failed on safety as well. From a customer service standpoint, Uhaul completely failed on this one.

Vincent A. 
Rating:
3.0

My thing got wet in the rain its a hole in the roof of the truck

ELIE F. 
Rating:
3.0

It was not clear that this is not a typical UHaul staffed station and is suited more for remote pick up. Nice guys running it...but still gaining familiarity with the remote system.

KEVIN J. 
Rating:
5.0

Customer did not leave a comment.

Chuck J. 
No reviews have been submitted for this location.

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